Cairns Plaza Hotel

3.5 star property

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Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Suite, 1 King Bed, Ocean View | View from room
Outdoor pool, sun loungers
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
145 The Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪14 min walk‬
  • Reef Fleet Terminal
    ‪17 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Standard Room

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Cairns Plaza Hotel

3.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Cairns Plaza Hotel features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cairns Plaza Hotel is a smoke-free property.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

X

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
It was an absolutely amazing experience at Cairns Plaza Hotel!!! We stayed here for four nights. This hotel is underrated! They are located about than 10 mins walk away from the lagoon. I can't say enough about the amenities they provide!! So thoughtful selections - excellent free Wi-Fi, located at CBD, a kitchenette that even includes milk, tea, coffee, cookie! The guest laundry is on the 1st floor.. just $4 for wash and $4 for dry.. very quick machines! There is a beautiful swimming pool, including towels. They even placed novels for us to borrow! I love their customer service!! They have always been so kind and confident in their response and knowledge to my queries about the night market, restaurants availability! I moved from Cairns Colonial Resort after a night stay because their Wi-Fi was minimal and when I spoke to this resort about maybe options to pay for better Wi-Fi, they didn't care. Another major difference between these two hotels are - Cairns Plaza Hotel staff offered to email me when the room was available... Whereas Cairns Colonial Resort staff told me don't depend on her to email me to notify me when the room was ready!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Madhu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property to stay at. Rooms were quite big. Staff was very helpful and friendly. Location was good as tours picked us up outside the hotel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was above expectations
Stayed 1 night in Jan 2025

8/10 Good

Katie, Calgary

Traveled with family
Liked: Cleanliness, staff & service
It is a decent hotel, pretty old and needs some updating on the inside.
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Fresh clean room facing the ocean. Short walk to restaurants. Good price
Stayed 1 night in Dec 2024

8/10 Good

Allira

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the beach. Beautiful view from the balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view in King Suite on the 5th floor.. Staff was wonderful. Room was really clean. Enjoyed the provided Tea & biscuits (ccokies) every morning in Living area with Excellent view. Perfect location, we walked everywhere, harbor, train station, & local bus Central stop. Spent a great week here. I highly recommend.
Stayed 7 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking along the esplanade to restaurants and staff are always very helpful and welcoming
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, good value stay
Beautiful spacious room. So comfortable! Exceptionally clean. Great location. Very friendly staff especially Kristina on reception. Recommended!
Stayed 2 nights in Dec 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful. No toaster provided in rooms but there is a toaster on the main floor that one can use. Very nice view of bay from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a family member in hospital. It was walking distance to hospital. Nearby eateries great. Walking back from hospital along water front relaxing after my stressful situation. Hotel staff very helpful and trustworthy.
Stayed 1 night in Dec 2024

8/10 Good

Feng Shan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good. It is located on the Esplanade, where many restaurants and shops are operating there. The room is clean and with a reasonable space for 2 people. The tiles in the toilet and bathroom are not so clean. I think it may be a little bit common for aged hotels. The bedroom is very clean.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. It is the second time we have stayed here. Our room had a great view over the esplanade and sea. The property is easy walking distance to town with cafes and restaurants close by. The staff are always friendly and helpful and there is plenty of parking on the property
Stayed 4 nights in Nov 2024

10/10 Excellent

ILONA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our suite was spectacular as were the two balconies. The pool downstairs was perfect, and the staff were very helpful and always friendly. Would stay again in a heartbeat.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MAKELETA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and friendly staff. Renovated rooms make for a very comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Roelof De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacinta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Lovely view from the room, perfect for my husbands birthday

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhys

Stayed 1 night in Nov 2024

10/10 Excellent

Dylan Robert

Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay it was very comfortable and the views gorgeous
Stayed 2 nights in Nov 2024