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Cairns Sheridan Hotel

4.0 star property

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Photo gallery for Cairns Sheridan Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast for a fee
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Bar
$120
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
295 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪11 min walk‬
  • Place, Cairns Base Hospital
    ‪16 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2

View all photos for King Suite

1 bedroom, minibar, in-room safe, desk

King Suite

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

8.6 out of 10
Excellent
(51 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Spa Suite

Interior

Spa Suite

  • Sleeps 3

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

Queen Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

One-Bedroom Suite

  • Sleeps 3

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About this property

Cairns Sheridan Hotel

4-star Cairns hotel, connected to the convention center in Cairns North
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Cairns Sheridan Hotel offers 74 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cairns Sheridan Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1615 square feet (150 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cairns Sheridan Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (AUD 10 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 18 to 25 per person
  • Extended parking fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cairns Sheridan
Cairns Sheridan Hotel
Hotel Sheridan Cairns
Sheridan Cairns
Sheridan Hotel Cairns
Cairns Sheridan Hotel Hotel
Cairns Sheridan Hotel Cairns North
Cairns Sheridan Hotel Hotel Cairns North

Cairns Sheridan Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 385 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities
For one night stay was close to airport and good transport buses.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Business traveler
Not safe outside
Stayed 2 nights in Aug 2025

4/10 Poor

Kimberly

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel based on the reviews, but I was very disappointed. Even the guests checking out before us said it was the worst hotel they have stayed at so far on their vacation. The area around the hotel was sketchy. We had breakfast at the restaurant one morning and learned not to eat at the hotel for the rest of our stay, but there are very limited dining options in the area. The bed was very uncomfortable, the toilet was constantly running and there was a weird smell in our room. I would stay much closer to the Port if I were to visit Cairns again
Stayed 3 nights in Aug 2025

8/10 Good

Eli

Stayed 3 nights in Aug 2025

8/10 Good

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good for what we needed just a little noisy due to main road but overall fine.
Stayed 1 night in Aug 2025

6/10 Okay

Micheal

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Kuldeep, Delta

Liked: Cleanliness, staff & service, amenities
Dining was okay. The breakfast area needs work. The bread was just in original loaves. People just put hands in to get. The young staff were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early checkin at 11.30 am was unexpected but much appreciated as I had a tour in the afternoon. The room was spotless with excellent quality sheets.
Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Staff & service
The breakfast was not good value
Stayed 1 night in Jul 2025

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and courteous, making the check-in process easy. The external area was lovely, and the 24/7 check-in and after-hours access were great. All the amenities you’d expect in a room were available, and the onsite free car parking was appreciated. The room was mostly clean, but we did notice roaches just as we were about to go to sleep. Not much we could do at 10:30 pm, so I reported them to the front desk upon check-out. The gentleman said he would get onto housekeeping. The sheets were clean but stained, and the room seemed to need a deep clean. The bed was awful to sleep on, and the breakfast options were very limited for the price, the coffee machine only gave full cream option and then spat the milk everywhere but in the cup. Overall, the building felt tired, and items like stained coffee cups and stained sheets could be replaced. Considering these factors, I would say it’s a bit pricey for the state of the building and amenities. However, since we were there on business, it suited us just fine. We would likely stay again if a quick overnight stay was required.
Stayed 1 night in Jul 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean close to town and airport. Good sized room. Only complaint was the meal we had at the hotel restaurant, go somewhere else to eat.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and handy location with the hotel next door
Stayed 6 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reception staff were fantastic ,very friendly and helpful. The restaurant staff were also very good and the dinner was excellent.
Stayed 5 nights in Jul 2025

8/10 Good

Obert

Traveled with family
Liked: Cleanliness, staff & service
Not bad, it has everything it's supposed to. Building is just a bit old.
Stayed 1 night in Jul 2025

10/10 Excellent

Annetoinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for short stay very convenient to get to shopping locations and the staff is amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Traveled with partner
Clean, friendly staff, comfortable :)
Stayed 5 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cairns getaway

We were visiting Cairns to watch our daughter play for Northern Pride we cost to stay at Cairns Sheridan as it was in between the city centre and where our daughter lives. We found the room nice and comfy, there was a pub next door which was open until 9pm for meals, the bus went straight past on Sheridan St so even if you didn't have a car public transport was close by. Would definitely stay here again. The room was nice and roomy we had a little balcony and viees of tge mountain. There was an onsite restaurant although we didn't eat there.
Stayed 2 nights in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter and Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional team that really went out of their way to help, I would definitely stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kawika

Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. We enjoyed our stay.
Stayed 3 nights in Jun 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Accommodation simple but fine. A bit out of town so limited options on foods etc late at night but fine otherwise.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter and Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, with very helpful and friendly staff, spacious bathroom with a separate toilet,I would definitely recommend this property and I wouldn’t hesitate in staying here again
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Good breakfast Comfortable bed
Stayed 1 night in Jul 2025