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Comfort Inn Cairns City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Cairns City

2 outdoor pools
Property grounds
Reception
View from room
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Private Hospital
    3 min walk
  • Cairns Esplanade
    3 min walk
  • Cairns Aquarium
    5 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    7 min drive

Room options

View all photos for Family Room

In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | In-room safe, rollaway beds, free WiFi, bed sheets

Superior Room, Pool View

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, rollaway beds, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard King Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

Bathroom | Free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1218)
The price is $104
per night
$114 total
includes taxes & fees
Dec 14 - Dec 15
Cairns Harbourside Hotel

About this property

Comfort Inn Cairns City

4-star hotel in Cairns Central Business District
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and laundry facilities.
Comfort Inn Cairns City offers 53 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Cairns City features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Cairns hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Comfort Inn Cairns City is a smoke-free property.

Comfort Inn Cairns City has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 36.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 36.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 487 reviews" "
Rating 8 - Good. 220 out of 487 reviews" "
Rating 6 - Okay. 99 out of 487 reviews" "
Rating 4 - Poor. 30 out of 487 reviews" "
Rating 2 - Terrible. 13 out of 487 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Roland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definately not value for money. No breakfast on site, would not recommend this site.
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness
Overall not bad
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Extremely noisy
Stayed 1 night in Aug 2024

2/10 Terrible

vivek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ezra

Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definetly stay again
Stayed 4 nights in Jul 2024

6/10 Okay

Tida

Stayed 2 nights in Jul 2024

8/10 Good

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Would stay here again😊
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
We enjoyed our stay.
Stayed 4 nights in Jul 2024

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Simon, Chelmer

Liked: Cleanliness, staff & service
Nice room. Value for money.
Stayed 2 nights in Jul 2024

8/10 Good

Arie

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

ASHOK

Disliked: Cleanliness, amenities
Old property, ants moving around. Room service done poorly. Room not vacuumed and mopped. No after hours service. Swimming pool was full of dirt and leaves , very unhygenic.
Stayed 5 nights in Jul 2024

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy convenient location
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Price was good !
Stayed 5 nights in Jul 2024

10/10 Excellent

Mr JOSEPH

Stayed 3 nights in Jul 2024

8/10 Good

Scott

Liked: Staff & service
Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Lurline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Corrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia K

Stayed 1 night in Jul 2024

6/10 Okay

Francis

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nice location
Stayed 2 nights in Jun 2024

6/10 Okay

LUIS M

Lo mejor es el equipo humano. El hotel es algo viejo, pero funcional. La habitación olía a hongos, por humedad y falta de ventilación. No hay desayunos en el hotel, pero hay un buen lugar a 100 mt. y otro a 400 mt en el parque público de la playa.
Stayed 4 nights in Jun 2024