DoubleTree by Hilton Hotel Cairns

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
City view
View from property
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns RSL Club
    1 min walk
  • Cairns Station
    17 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

King One Bedroom Suite

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

King Guest Room

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

  • 284.7 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

  • 284.7 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

  • 284.7 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

  • 284.7 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

  • 284.7 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Two Double Room with Water View and Balcony

  • Sleeps 4
  • 2 Double Beds

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

Guest King Room

  • Sleeps 2
  • 1 King Bed

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Water View and Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Cairns

4.5-star hotel in Cairns Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and 24-hour room service are onsite.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to July 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Havva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was clean and comfortably. We enjoyed our stay.
Stayed 1 night in Sep 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cairns
Nice hotel in cairns , many bars and restaurants pretty near and outstanding staff. Price was a little high for the type of hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to shops, restaurants and boats.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Second time I have stayed here. Love the location, a few minutes away from busy part of The Esplanade. The pool is fine however might need an upgrade in the near future. Had a king size bed with mountain view in spacious room. Staff warm & friendly. Will be back and stay here.
Stayed 5 nights in Sep 2024

6/10 Okay

Sheila

Traveled with family
Disliked: Property conditions & facilities
Happy it was across from the Catholic Church, great location with the night market so close. Felt the hotel needs a rejuvenation!!
Stayed 2 nights in Sep 2024

8/10 Good

Chelsie

Traveled with family
Liked: Cleanliness, staff & service
Rain forest, fish, pool bar
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, nice sliding doors to balcony, and staff were friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Graeme

Liked: Amenities
The hotel was easy walking distance to everything , situated right on the Esplanade close to restaurants, shopping , the pool, boats to the reef and anything you want to do.. I have stayed there on previous occasions and the staff are always friendly, the room never disappoints and the meals are tops ..
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at checkin from the fabulous staff made a wonderful start to our visit. Loved this hotel and will be staying again in future.
Stayed 4 nights in Aug 2024

4/10 Poor

Roslyn

Traveled with partner
No concierge service on arrival and staff on desk had very little English - I found it very hard to communicate with them. Had to pay for parking on top of the room charge. Only one towel in our room. Not at all what I was expecting and I don’t think I would come back in comparison to other places I have stayed here.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully 😍 family friendliness
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely Filipino lady at the desk that welcomed us to breakfast :)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and availabilty.
Stayed 1 night in Aug 2024

10/10 Excellent

Asera George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and it was great. I was on the second floor.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room with great access
Stayed 1 night in Aug 2024

6/10 Okay

Falkner

Stayed 1 night in Aug 2024

4/10 Poor

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, happy hour good.Food very limited and not real nice.Beds comfortable but when rooms were serviced we had to leave note for coffee etc to be restocked
Stayed 8 nights in Aug 2024

8/10 Good

John, Richmond

Liked: Cleanliness, staff & service, amenities
Recently stayed for 3 nights to visit the Great Barrier Reef. This property is centrally located by the waterfront, minutes walk to the main reef fleet terminal and the town centre's restaurants, shops and services. The staff encountered were friendly, attentive and competent. The room was adequately appointed, spacious, good air conditioning and bed comfortable. Overall, a pleasant and satisfying stay. Recommended, and I would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024