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DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Exterior
Exterior
Garden
Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$137
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Night Markets
    ‪6 min walk‬
  • Place, Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

8.8 out of 10
Excellent
(31 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

8.4 out of 10
Very good
(21 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Guest Room Water View

King Guest Room Water View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room Water View

8.2 out of 10
Very good
(12 reviews)
  • 285 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

7.8 out of 10
Good
(8 reviews)
  • 285 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

King One Bedroom Suite

  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

8.4 out of 10
Very good
(7 reviews)
  • 285 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Cairns features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

5 meeting rooms are available. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant - This restaurant serves breakfast only.
The Vine Room - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Atrium Restaurant
  • The Vine Room

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1007 reviews
Rating 8 - Good. 341 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHUIAB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very friendly staff and very clean place
Stayed 1 night in Sep 2025

8/10 Good

Jenny

Liked: Staff & service
Disliked: Cleanliness
Unfortunately the room smell of mildew and I mention this to housekeep as the brought us an extra bed and her comment was … oh this is usuall for the floor to smell like this….. I was not impressed as I mentioned this to the reception when booking out. Also the pillows where very uncomfortable… as a regular customer to Hilton it was nit happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Stayed 4 nights in Sep 2025

10/10 Excellent

Derek, Norwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Stayed 4 nights in Sep 2025

6/10 Okay

Giovanna

Liked: Staff & service
Disliked: Property conditions & facilities
Pool out of order but not advertised on booking site
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Kuramea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and first class staff.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Strong smell of dope on Sunday afternoon coming from an adjacent room,unable to sit outside and enjoy the views.it ado stunk out our room.reported it to reception,no follow up.Was told at time of checkout the next day that the smell was coming from down the road which is absolute rubbish,it was coming from one of the rooms. This is our fourth stay at your property and I am evaluating whether to stay there again in January.
Stayed 4 nights in Sep 2025

10/10 Excellent

Seungmyung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not permit earlier check-in than specified
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Sam

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late
Stayed 1 night in Sep 2025

2/10 Terrible

Katsura

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The Lady receptionist is unprofessional
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cooper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronalda Macdonald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately pool out of action will be ok next time
Stayed 8 nights in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, room was not as nice as former visit, stained carpet gave me the ick
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, aircon was great, comfy robes
Stayed 1 night in Aug 2025