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Crystalbrook Flynn

5.0 star property

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Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

  • Harbor view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

  • Sea view
  • 840 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

  • Sea view
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

  • City view
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • City view
  • 840 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crystalbrook Flynn

5-star hotel in Cairns Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
In addition to a full-service spa, Crystalbrook Flynn features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystalbrook Flynn is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 852 reviews
Rating 8 - Good. 165 out of 852 reviews
Rating 6 - Okay. 48 out of 852 reviews
Rating 4 - Poor. 13 out of 852 reviews
Rating 2 - Terrible. 14 out of 852 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 4 nights in Feb 2025

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a great area. The aircon was very musty for the first two days, but improved. Overall one of the better places to stay in Cairns.
Stayed 3 nights in Feb 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and staff very helpful. However, some staff on the Friday night at Whisky & Wine were quite arrogant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Cairns on The Esplanade.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, overpriced

Good looking hotel. Breakfast service was terrible, missing food and clean tables, clearly missing more staff! Reception on one tower, my room on the other tower far and tricky to find.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Stayed 4 nights in Feb 2025

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room overlooking the harbour, clean, comfortable bed. Lovely staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Shing Fung

Stayed 1 night in Feb 2025

10/10 Excellent

Kolby

Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for visit to Cairns

Beautiful hotel overlooking water - modern, clean and lots of amenities. Great location - easy walk to restaurants, Great Barrier Reef excursions, etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

Troy

Liked: Property conditions & facilities
The Flynn is a lovely location on the Esplanade. Great for walking along the water. Lots of dining options in the hotel and surrounding. Splash Seafood was fantastic, as was Just Divine Gelato. Nights Markets are steps away as well!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr. Rameshpuri Anandpuri

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 3 nights in Jan 2025

8/10 Good

T

Liked: Staff & service, amenities, property conditions & facilities
Excellent location. Close to everything and connected to he night market and Esplanade. My complaint is that they don't wash their pillows and one of mine smelled like it was soaked in sweat, not necessarily body odour, but moreso like a wet towel, from the previous guests who used the room and they only changed out the pillow case. It was so bad I had to throw it in one corner of the room. My second room (had 2 different bookings) was a lot better. But there was a lingering musty smell coming from the decorative pillows, which I think is caused by the humidity. Tbh those decorative pillows are not needed. Theure just a waste of space.
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This is a wonder place to stay perfect location and awesom views
Stayed 3 nights in Jan 2025

10/10 Excellent

Bigi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient spot of Cairns CBD. Loved the pool that is transparent to the restaurant area downstairs. You can easily walk down the street and there are just tons of restaurants nearby that are all very good, and the night market is great for shopping for souvenirs. Coffee shop there that opens early morning by the night market corner is a great option for breakfast. It is also walkable to the Marina terminal as well as the Cairns train station (for boat tours and Kuranda train ride). My only issue is the room we had was slightly too small for 2 parents and 1 child (with rollaway bed). The bathroom was also small. The glass door for the shower area was not water tight and water leaks out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jin Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Very nice,helpful staff, very clean,right on the boardwalk which is perfect especially when it rained our whole stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

brittny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Room was up to date and clean and loved the area! Beautiful!
Stayed 3 nights in Jan 2025

10/10 Excellent

gayatri

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel!

Great hotel right on the esplanade! Clean, comfy, and everything was as advertised. Well worth the price.
Stayed 4 nights in Jan 2025