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Crystalbrook Flynn

5.0 star property

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Photo gallery for Crystalbrook Flynn

Breakfast, lunch, dinner served; ocean views
View from room
Wine bar, ocean views, open daily
Exterior
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
$137
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

9.4 out of 10
Exceptional
(116 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

9.2 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

9.2 out of 10
Wonderful
(36 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

9.2 out of 10
Wonderful
(32 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 743 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • 840 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Flynn Suite

Flynn Suite | Premium bedding, minibar, in-room safe, desk

Flynn Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, 972 reviews
Crystalbrook Bailey

About this property

Crystalbrook Flynn

5-star hotel in Cairns Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
In addition to a full-service spa, Crystalbrook Flynn features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, tour/ticket assistance, and concierge services.

Crystalbrook Flynn is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1014 reviews
Rating 8 - Good. 200 out of 1014 reviews
Rating 6 - Okay. 59 out of 1014 reviews
Rating 4 - Poor. 16 out of 1014 reviews
Rating 2 - Terrible. 14 out of 1014 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Stayed 1 night in Sep 2025

10/10 Excellent

RYUSUKE, shibuya-ku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near everything.
Stayed 5 nights in Oct 2025

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Giacomo Li

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is in the centre of Cairns explenade. The room is beautiful (level 12) Only the mattress its too soft, if someone has back issue or chronic pain, better let the staff know. For the rest 10/10 .
Stayed 8 nights in Sep 2025

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, friendly staff, excellent room. Overall great value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location and very stylish, comfortable rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, jannali

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Traveled with partner
Liked: Staff & service, amenities
Unfortunately this has been the worse accommodation on our honeymoon trip from Kingscliff to port douglas. We don't blame the staff as they tried their best. No keys to carpark for whole stay Food at the Italian restaurant sounded so good but delivered little. . So disappointing Big let down from something that promised so much
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. Especially Charlotte! The room was very clean and nice. It was located central and close to everything walking. The food was good at the Boardwalk Social and nice ambiance. It was affordable. 26$ for a hamburgar and fries. I would go back for sure.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carl

Liked: Amenities
Clean Room, cold pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with not only restaurants on property but literally footsteps away from the main road with anything you could need. Easy access to the pier where snorkeling excursions are docked.
Stayed 2 nights in Sep 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ggg
Stayed 6 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is well situated along the Esplanade, so the options of food was plentiful. Also very central and close to shops, museum, aquarium and the harbour, so all within reach. The property itself was well laid out, and the room itself was large. I had a room at the Esplanade Tower, so it faced the esplanade and the beach front. Room was good, and the ned itself was of a good firmness. Toilet was large. Only minor issue is that the lights in the room can be a little bit more brighter. But overall, all good.
Stayed 5 nights in Sep 2025

4/10 Poor

Neil

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Nige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again with no hesitation

Lovely hotel in the heart of Carines Esplanade. Walking distance to all major attractions (night market, lagoon, reef, rusty's and shopping) and transport (central train station for Kuranda train and buses). Very helpful staff (Ricardo and Manuel especially). Hotel was very clean, rooms were too and well appointed (espresso machine, slippers, robes). Lovely shower and Origins branded bath products (look in the drawer under the sink, it actually pulls out and contains some essentials). Only negatives were slightly musty smell of rooms, but that goes away once AC turns on, likely due to climate, and lobby needs a ramp for lugagge. I did not try the restaurants inside this hotel but CC's across the street at the Bailey was wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Takanobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel - we loved the open, airy spaces. Perfect location.
Stayed 2 nights in Sep 2025