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Crystalbrook Flynn

5.0 star property

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Photo gallery for Crystalbrook Flynn

Exterior
Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; ocean views
Balcony view
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
$122
includes taxes & fees
Mar 2 - Mar 3

Explore the area

View in a map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

9.4 out of 10
Exceptional
(117 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

9.2 out of 10
Wonderful
(38 reviews)
  • Harbor view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Urban Master | Premium bedding, minibar, in-room safe, desk

Urban Master

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

Sea King | Premium bedding, minibar, in-room safe, desk

Sea King

9.2 out of 10
Wonderful
(32 reviews)
  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

Sea Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Urban Suite Two Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • City view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Balcony King

Urban Balcony King | Premium bedding, minibar, in-room safe, desk

Urban Balcony King

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Flynn Suite

Flynn Suite | Premium bedding, minibar, in-room safe, desk

Flynn Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Crystalbrook Flynn

5-star hotel in Cairns Central Business District
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
In addition to a full-service spa, Crystalbrook Flynn features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, tour/ticket assistance, and concierge services.

Crystalbrook Flynn is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff, Naperville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice p la ce
Stayed 1 night in Oct 2025

10/10 Excellent

Clifton

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and clean and modern
Stayed 5 nights in Oct 2025

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul, Baltimore

Stayed 1 night in Oct 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Room temperature was not comfortable; either too cold or too warm. Had to request towels after room cleaning.
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth, Joseph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location along the warf/water front. Super Friendly staff. Neat and tidy hotel. Super Nice rooms, although a bit small. Wonderful views. Overall fantastic hotel. Only negative is food and beverage service stops early at the hotel restaurant but there are tons of other locations close by that offer food. Would definitely stay here again.
Stayed 5 nights in Oct 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Property is centrally located directly along the esplanade and close to boardwalk, restaurants and shopping. It has its own dining options and bars. It’s across from the central lagoon and there is a grocery store one block away and it is 15 minutes to the airport. The beds are comfortable and it has large windows with nice views. They use Origins bath products and the showers are nice - rooms clean and comfortable. All of the staff were welcoming, pleasant and helpful. Cons: The room lighting is ambient keeping the room dark after the sun goes down. Hard to organize and pack in a dimly lit room. Also, the bathroom lighting is terrible for doing makeup. The bathroom could have used a little more usable counter space for toiletries. I found the pool area unusual - 2 pools on different floors. One pool is clear glass so folks eating or at the bar can see you swim. Awkward. We went to the central lagoon.
Stayed 5 nights in Oct 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - perfectly located. Water temperature was an issue twice however, leading to cold showers or we’d miss the day’s agenda!
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible dining options staff friendly and very accommodating
Stayed 3 nights in Oct 2025

10/10 Excellent

Kaarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Level 2 lap pool was excellent, just little bit cold
Stayed 7 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay! Everyone was really nice and helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a city break. Check-in was quick and efficient. Location is excellent, right in the middle of the city. Room was clean and modern. WiFi worked well. Comfortable beds. Spacious clean bathroom. Friendly staff. Light switches are a bit confusing to work out, but not a big deal. Overall, highly recommended and would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Stayed 1 night in Sep 2025

10/10 Excellent

RYUSUKE, shibuya-ku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near everything.
Stayed 5 nights in Oct 2025

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Giacomo Li

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is in the centre of Cairns explenade. The room is beautiful (level 12) Only the mattress its too soft, if someone has back issue or chronic pain, better let the staff know. For the rest 10/10 .
Stayed 8 nights in Sep 2025

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful location.
Stayed 3 nights in Sep 2025