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Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
In-room safe, desk, free WiFi, bed sheets
Exterior detail
Point of interest
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$86
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3

View all photos for King Room

King Room | In-room safe, desk, free WiFi, bed sheets

King Room

7.8 out of 10
Good
(61 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for King Room Plus

King Room Plus | In-room safe, desk, free WiFi, bed sheets

King Room Plus

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4

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About this property

Hides Hotel Cairns

3.5-star hotel in Cairns Central Business District
This smoke-free hotel features a meeting room, laundry facilities, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hides Hotel Cairns features a terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers laundry facilities and an elevator.

Hides Hotel Cairns is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1005 reviews
Rating 8 - Good. 355 out of 1005 reviews
Rating 6 - Okay. 224 out of 1005 reviews
Rating 4 - Poor. 107 out of 1005 reviews
Rating 2 - Terrible. 94 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ellie

Disliked: Cleanliness
Lots of mould on the shower curtain, stained towels, stained bed cover, rock hard pillows and bed, thin walls, wifi didn't work.
Stayed 3 nights in Sep 2025

8/10 Good

Michelle

Stayed 3 nights in Sep 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After checking-in we went to our room and when we opened the door, it was already occupied and full of rubbish. We informed the reception and they changed our room to one that was clean and empty. The room was okay but there were some issues. The shower head wasn’t screwed in properly so you had to hold the shower head to shower. The wall above the bed was covered in handprints. The aircon had an issue and was incredibly loud so we had to use the fan which was hanging from exposed wires. A very disappointing stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at hides and the second time I haven’t received my $100 bond back very disappointed have rang several times and it’s been 10 days since checking out and they continue to say it takes a few business days not happy
Stayed 4 nights in Sep 2025

8/10 Good

Chrisanthy

Traveled with group, Traveled with partner
Liked: Cleanliness
Location was great. Walking distance to the Esplanade only 10 minutes. Lots of cafes and restaurants around the area. Room is looking a bit tired. Sheets looked old and WIFI was bad as was television. One staff member was not pleasant to deal with but otherwise a good stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lutz

Disliked: Staff & service, property conditions & facilities, room comfort

Basic

just painting the hotel and keep all old run down appliances does not cut it. Aircon was loud (defect) that you can’t run it at night. Door between 2 rooms paper thin. Reception not welcoming. Arrive before 2am and ask if by chance the room is ready, answer “check in at 2” lockers around the corner 6$. Even in the evening looking at you 5m from the glass entry door waiting that you type the door code in instead open the door remotely. No hello or anything. There motto “no fluff” hits it on the head Not to mention no room service within a 3 night stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like that we put the do not disturb sign up and when we came back in the room there was evidence that people had been in there (extra clean towns in the bathroom) when the dirty ones were not removed and husbands fault for leaving his packets of smokes on the table so two packets went missing. But other than that the place is fantastic and in a great location
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Louisa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super rude
Stayed 1 night in Aug 2025

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were freindly and helpful. Wifi was not good. Housekeeping was only every 4 days so not great.
Stayed 6 nights in Aug 2025

6/10 Okay

Harold Samuel

Traveled with partner, Traveled with family
Liked: Staff & service
close to everything staff was very friendly would stay there again good price
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Stayed 2 nights in Sep 2025

2/10 Terrible

Diego

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the city center, but our experience was quite disappointing. During our 6-night stay, the room was never cleaned despite requesting it. The Wi-Fi advertised does not actually work, which also makes the smart TV useless. The bathroom, especially the shower, is in poor condition and needs serious improvement.
Stayed 6 nights in Aug 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

joanne, North Adelaide

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great central location. The room price reflected the condition. Fan was hanging off the ceiling the aircon was hardly working and super noisy so didnt get much sleep. The place is very tired could do with renovations being done but its in a fantastic central location and cheap compared to other hotels so just depends on what you want for your stay. We were happy to be able to walk to everything.
Stayed 1 night in Aug 2025

6/10 Okay

ROBERT, Las Vegas

Disliked: Amenities
A great 'stop through' hotel - nothing very special, but for an overnight it's great! Facilities are a bit 'worn' but are clean. One downside - they do not confirm checkout before coming in to clean rooms!
Stayed 1 night in Aug 2025

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 4 nights in Aug 2025

10/10 Excellent

Teliyah

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The stay felt like home .
Stayed 1 night in Jul 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
Disliked: Amenities
Location, location, location. Late check in handled great. Room only serviced every 4 days is bit poor. But is still "bang for buck".
Stayed 9 nights in Aug 2025

6/10 Okay

Denniss

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bad TV reception. breakfast was very average for continental. cold baked beans .convenient for shops and eateries. Bit dear at $205 a night.rooms big.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and efficient. Its an old building but rooms have been updated. Lots of space but could do with a couple chairs in the room. Its the first hotel I have stayed at where there is a charge for luggage storage following check out. Its $6 for a locker.
Stayed 1 night in Aug 2025

8/10 Good

beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Lots of restaurants and cafes around Very friendly and helpful staff Very clean rooms Lift to all levels
Stayed 4 nights in Aug 2025

2/10 Terrible

Joanna

Stayed 1 night in Aug 2025

8/10 Good

Liora

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean and easy. Good for. Quick stay. We arrived late and left early. Easy to arrange a taxi to the airport. Bathroom next door was noisy with the shower and plumbing but otherwise fine.
Stayed 1 night in Aug 2025