Hides Hotel Cairns

3.5 star property

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Point of interest
Point of interest
Point of interest
Exterior detail

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
87 Lake Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Reef Fleet Terminal
    ‪8 min walk‬
  • Cairns Marlin Marina
    ‪9 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

Quad Room

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

King Room Plus

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

King Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2
  • 1 Queen Bed

Premium King Plus Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Hides Hotel Cairns

3.5-star hotel in Cairns Central Business District
This hotel features a meeting room, concierge services, and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hides Hotel Cairns features a terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Cairns hotel also offers concierge services, laundry facilities, and a front-desk safe. Limited onsite parking is available on request.

Hides Hotel Cairns has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 203 out of 1006 reviews
Rating 8 - Good. 368 out of 1006 reviews
Rating 6 - Okay. 234 out of 1006 reviews
Rating 4 - Poor. 114 out of 1006 reviews
Rating 2 - Terrible. 87 out of 1006 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
I stayed there 4 times over a month check in was relatively easy and it was in the price range I wanted to pay it is conveniently located to most things it’s not 5 star but nor is the price I was happy bed was comfortable and I got a good sleep the aircon was already running when I checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Elizah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Dec 2024

4/10 Poor

Ravindra

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Greg

Stayed 1 night in Nov 2024

10/10 Excellent

gissy

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Its nice close to the city
Stayed 1 night in Dec 2024

8/10 Good

Noressa

Stayed 1 night in Nov 2024

6/10 Okay

Sharelle

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty quick and easy it was close to everything that I wanted to go to walking
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and at Central Point around the city
Stayed 1 night in Dec 2024

8/10 Good

Nana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and the staff excellent 👍
Stayed 2 nights in Dec 2024

6/10 Okay

Shannon

Stayed 6 nights in Nov 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Derek

Disliked: Amenities
Definitely the biggest bang for your buck, not much more than a bed in a hostel, definitely one and a half or two times the price, not too bad. It’s definitely nothing special so don’t get your expectations up, but it’s nice to have your own space and air conditioning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kro

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
My flight was arriving late, I informed this to reception. I was messaged a code to enter the property. The code was not correct to access the key to my room. It was a terrible experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

6/10 Okay

Janice

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This place really needs to be closed for a month for a complete clean..the carpets were extremely dirty and looked like vomit stains..the fan in the bathroom had crap hanging out of it..
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Nice central spot
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Shopping only a stone's throw away from cafes and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed at all. Felt unsafe and the sheets were dirty as well as a very funny smell. I was supposed to stay for 4 nights, I checked out after the first night.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all conveniences, especially the esplanade which l thought was a real showpiece.
Stayed 8 nights in Jul 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Melina

Disliked: Staff & service, property conditions & facilities
Location 10/10 Service 0/10 I had to work full time while staying at the Hides hotel, and unfortunately the wifi wasn’t working. (Things happens) staff kept telling us someone was looking at it, that’s untrue. We stayed 3 nights and nothing happened. I asked multiple times to cancel our stay as this was affecting my work and I needed wifi and they said « not our problem, it’s free anyway » honestly wished I never came to this place. Made me hate cairns altogether because of the horrible service. I even offered if I could get a credit for the cost that I had to pay in for SIM card. They said multiple times they would talk to their manager, either they did and management doesn’t care, or they didn’t because they knew wifi wouldn’t be fixed anyway. Garbage
Stayed 3 nights in Oct 2024