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Hilton Cairns

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cairns

Outdoor pool, sun loungers
Hilton Premier Suite | Balcony
Point of interest
View from property
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Reef Fleet Terminal
    3 min walk
  • Cairns Esplanade
    3 min walk
  • Reef Hotel Casino
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    14 min drive

Room options

View all photos for Deluxe Double Room, Accessible (Roll In Shower)

In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Guest Room

In-room safe, individually furnished, desk, laptop workspace

King Hilton Guest Room

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton, Executive Room, Club Lounge Access

In-room safe, individually furnished, desk, laptop workspace

King Hilton, Executive Room, Club Lounge Access

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed (Spa)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Spa)

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 2 Double Beds (Spa)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton Premier Suite

Hilton Premier Suite | View from room

Hilton Premier Suite

  • 1292 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Guest Room

In-room safe, individually furnished, desk, laptop workspace

Double Hilton Guest Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Hilton Executive Room

In-room safe, individually furnished, desk, laptop workspace

Double Hilton Executive Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe

King Hilton Deluxe | In-room safe, individually furnished, desk, laptop workspace

King Hilton Deluxe

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Corner

In-room safe, individually furnished, desk, laptop workspace

Double Room, Corner

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Deluxe

In-room safe, individually furnished, desk, laptop workspace

Double Hilton Deluxe

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton King Guest Room

In-room safe, individually furnished, desk, laptop workspace

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Double Room

In-room safe, individually furnished, desk, laptop workspace

Executive Spa Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Hilton Guest Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Guest Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Hilton Two Double Guest Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Two Double Guest Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Premier Suite

In-room safe, individually furnished, desk, laptop workspace

Hilton Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Deluxe Two Double Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Hilton Executive King Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Corner Room

In-room safe, individually furnished, desk, laptop workspace

Double Corner Room

  • Sleeps 3
  • 2 Double Beds

View all photos for KING ACCESSIBLE ROOM WITH ROLL IN SHOWER

In-room safe, individually furnished, desk, laptop workspace

KING ACCESSIBLE ROOM WITH ROLL IN SHOWER

  • Sleeps 2
  • 1 King Bed

View all photos for DOUBLE ACCESSIBLE DELUXE WITH ROLL IN SHOWER

In-room safe, individually furnished, desk, laptop workspace

DOUBLE ACCESSIBLE DELUXE WITH ROLL IN SHOWER

  • Sleeps 2
  • 2 Double Beds

View all photos for Hilton Deluxe King Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Room

In-room safe, individually furnished, desk, laptop workspace

King Corner Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton King Spa Room

In-room safe, individually furnished, desk, laptop workspace

Hilton King Spa Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

In-room safe, individually furnished, desk, laptop workspace

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Executive Two Double Room

In-room safe, individually furnished, desk, laptop workspace

Hilton Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

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About this property

Hilton Cairns

5-star hotel in Cairns Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages.
In addition to a full-service spa, Hilton Cairns features an outdoor pool and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 33594 square feet (3121 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Cairns has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Signature Restaurant - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pool Bar - This bar serves brunch, lunch, and light fare. A children's menu is available. Open daily.
Grab and Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Gin Social - This cocktail bar overlooks the garden. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gin Social
  • Grab and Go
  • Pool Bar
  • Signature Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (33,594 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1085 reviews" "
Rating 8 - Good. 293 out of 1085 reviews" "
Rating 6 - Okay. 102 out of 1085 reviews" "
Rating 4 - Poor. 43 out of 1085 reviews" "
Rating 2 - Terrible. 25 out of 1085 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities, the view across to the mangroves and mountains from the lobby, dining area and pool were outstanding. Staff were friendly and extremely accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

sudarsono

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an ocean view room for four nights. Outstanding view of the water. The room was fresh and nicely appointed. Plenty of horizontal space for luggage, toiletries, and other things. Extremely comfy pillows and bed. Well-trained staff who are happy to assist you. Breakfasts were great with a wide variety of tasty hot items, breads and pasteries, yogurt, fruits, rice, self-serve pancakes and all the rest. In a safe area with a wide variety of restaurants and shopping within walking distance…Loved our stay there and will go back at the earliest opportunity!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities
Stayed 2 nights in Aug 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service
Only stayed one night hotel staff excellent place looked a bit tired but overall pretty good
Stayed 1 night in Aug 2024

10/10 Excellent

Brintyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Beam scooters outside. Buffett breakfast is extremely good with a heap of selections!
Stayed 6 nights in Aug 2024

8/10 Good

Mary

We were only there for a few hours before an early flight. We had a wonderful dinner at the Marina which was close by before going to sleep early
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and accommodating. VIP experience was great sad to leave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqui, Terrigal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with views of the cairns waterfront. Loved my stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brintyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Gavin

Business traveler
Disliked: Cleanliness, staff & service
Awful, stay clear.
Absolutely terrible, i was in an executive suite which was tired and broken. The entire hotel was tired. Staff clearly weren't interested in customers, a smile would maybe help. O checking out the guy just looked at me gestured to say what?. Being a regular visitor, thought i would have a change, big mistake huge! Clearly Hilton are lunching on the brand but delivering well below expectatio . I complained about isses to only receive what seemed a pre packaged message, no substance, just a cafted measage, probably AI generated telling me thanks, but basically go away, we are busy.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Rex

Check in very slow. An incident at a sister hotel threw the process out.
Stayed 1 night in Aug 2024

6/10 Okay

Seyed Saeed

Traveled with partner
It is clean and premium location but definitely was not in the class and luxury of Hiltons elsewhere… major renovations required such as double glazed windows to reduce noise transfer from busy surrounding areas such as Casino next door. The lobby, rooms, corridors need major upgrade. A bit disappointed for what I expected from Hilton
Stayed 3 nights in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great...
Stayed 3 nights in Aug 2024

8/10 Good

Nowlata

Traveled with partner
Not bad for a second time. The only disappointment was waiting for the room to be ready, when I was told I will receive a text message. But it was never received.
Stayed 2 nights in Aug 2024

8/10 Good

Nova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Hilton is very well located as it is right in the central hub and it’s easy to get to everything in town . Queue at check-in was long so maybe it’d be good to stagger check-in times . Nonetheless the staff at desk were efficient and friendly . Parking was disappointing as the spaces are small and there are not enough car parks to accomodate everyone .
Stayed 2 nights in Aug 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very very clean very professional staff
Stayed 1 night in Aug 2024

10/10 Excellent

Masaru

Stayed 2 nights in Aug 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, they have thought of everything you could possibly need , had a relaxing stay , thankyou
Stayed 5 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay. Convenient for most places to walk to, staff were exceptional. Breakfast was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient being 5min walk to harbour restaurants. Breakfasts had alot of options, very lovely.
Stayed 4 nights in Jul 2024