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Novotel Cairns Oasis Resort

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, sun loungers
Balcony view
In-room safe, individually decorated, individually furnished
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    1 min walk
  • Cairns Esplanade
    4 min walk
  • Cairns Performing Arts Centre
    6 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    12 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Cairns

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1043)
The price is $132
per night
$146 total
includes taxes & fees
Dec 11 - Dec 12
DoubleTree by Hilton Hotel Cairns

About this property

Novotel Cairns Oasis Resort

4.5-star hotel in Cairns Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Novotel Cairns Oasis Resort provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Novotel Cairns Oasis Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 571 reviews" "
Rating 8 - Good. 183 out of 571 reviews" "
Rating 6 - Okay. 49 out of 571 reviews" "
Rating 4 - Poor. 19 out of 571 reviews" "
Rating 2 - Terrible. 6 out of 571 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JUDITH ANNE

Traveled with group
Liked: Property conditions & facilities
Quiet clean convenient
Stayed 4 nights in Aug 2024

6/10 Okay

Keith

Traveled with group
Disliked: Cleanliness
There was no staff follow through when we had an issue. Room was a trip hazard. You needed to step up to get in and the bathroom had the same. Room was tired and out dated. No covers on bed
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay at a Novotel again
Stayed 7 nights in Aug 2024

10/10 Excellent

Kosta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned, very friendly staff, nice sized room with a balcony, beautiful pool and surroundings, good value for money
Stayed 10 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool view room. Was a very large spacious room. Staff was so lovely and helpful! I would definitely stay at Novotel Cairns again. Loved every moment of it
Stayed 3 nights in Aug 2024

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a wonderful breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wonderful friendly staff. Great facilities. I highly recommend Novotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was great - my daughter became aquatic. Food decent though service sometimes a bit hit and miss - wrong items or missing cutlery. Nothing that wasn't easily fixed. Room big and clean, some of the fixtures looked a bit old but the wear and tear is expected in this climate - wood blown etc. Staff were all lovely and we had the greateat time. We would come back if we get the chance and stay here again.
Stayed 7 nights in Aug 2024

8/10 Good

Miki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like pool
Stayed 4 nights in Aug 2024

6/10 Okay

Gary, Kingswood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay during this trip room this time was run down, curtains had holes in them, outdoor setting about to fall apart. Shower in the bath needs a non slip mat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was very enjoyable from the fantastic pool to the polite and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family! Close to all amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Cairns
Stayed 3 nights in Jul 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient hotel, that is clean and staff are friendly. Could do with some upgrades in the bathroom. Shower was terrible.
Stayed 1 night in Jul 2024

10/10 Excellent

Maja

Stayed 5 nights in Jul 2024

8/10 Good

Gary, Kingswood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Loved it but expensive.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our time at Novotel Cairns
We loved out stay at Cairns Novotel. The staff were friendly and helpful. The room was neat and clean. A highlight was the pool. Our kids loved it. The beach section is such a great feature. If I can flaw a couple of things which are ts hugely major they would be the birds on the outdoor area. We ordered food which was delivered to our table which we weren’t at at the time, the pigeons got to it before we did and made a lovely mess as they devoured our food. Thankfully it was replaced for us. My other issue is the fragrance in the main foyer area. It’s quite powerful and I could even small it outside. Overall a really great stay. If we’re ever able we will be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool around and great rooms. The food is great and staff is some of the best around. Always happy, helpful, and fun.
Stayed 6 nights in May 2024

6/10 Okay

Alison

Disliked: Staff & service
G
Stayed 4 nights in May 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024