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Novotel Cairns Oasis Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby
Balcony view
Outdoor pool, pool umbrellas, sun loungers
In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    1 min walk
  • Lake Street Cafe
    1 min walk
  • Cairns Station
    14 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    12 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Cairns

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1003)
The price is $138
per night
$152 total
includes taxes & fees
Jan 11 - Jan 12
DoubleTree by Hilton Hotel Cairns

About this property

Novotel Cairns Oasis Resort

4.5-star hotel in Cairns Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Novotel Cairns Oasis Resort provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 1938 square feet (180 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Novotel Cairns Oasis Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 583 reviews" "
Rating 8 - Good. 183 out of 583 reviews" "
Rating 6 - Okay. 51 out of 583 reviews" "
Rating 4 - Poor. 20 out of 583 reviews" "
Rating 2 - Terrible. 6 out of 583 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful oasis and lots of activities for kids!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as it met our travel needs.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Stayed 4 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Stayed 2 nights in Sep 2024

8/10 Good

Garry

Traveled with partner
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa Maree

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vesna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Stayed 4 nights in Sep 2024

6/10 Okay

Geshita

Traveled with family and small children
It was a good hotel to stay. Kids friendly. The breakfast buffet was a big disappointment as the food lack taste and there was no many variety. It's the same food everyday and not value for money. Overall some staffs are friendly and helpful. The room gets cleaned everyday but it's not a very good job. We enjoyed our stay and it was close to the city centre and lagoon.
Stayed 5 nights in Sep 2024

8/10 Good

Amylee

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms need an upgrade, pool area is great
Stayed 5 nights in Sep 2024

8/10 Good

Yvana

Liked: Cleanliness
Enjoyed the stay close to all facilities and transport
Stayed 7 nights in Aug 2024

10/10 Excellent

Emilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Convenient location.
Stayed 4 nights in Aug 2024

10/10 Excellent

David B, Lindfield

Traveled with partner
Great breakfasts and pool area. Close to the town, but away a bit for some quiet. Staff were friendly. A great place to stay.
Stayed 7 nights in Aug 2024

6/10 Okay

Daphne

Traveled with partner
Liked: Cleanliness, amenities
Checking in was made easy the receptionist was very pleasant and efficient. We ordered some cocktails and a snack at the Bar closest to the pool, the drinks were very nice but we felt the waitress was quite rude when without acknowledgement she slammed (and I mean slammed the food down) like we were an inconvenience. Thinking this was a one off, the following day while my husband swam I went to ask to see the wine list at the same bar and asked to purchase a bottle for my husband and I to enjoy beside the pool when he got out. The bartender said we do not have that wine here, you will have to purchase it from the other bar once it opens (why advertise it then?). Also the pool is cold even on hot days is that normal??? The housekeeping staff for our room were amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nenad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and service. Location excellent and pool unreal!
Stayed 3 nights in Aug 2024

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Good for family stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location within walking distance of everything within Cairns CBD. The beach pool is fantastic for the kids. Staff are very friendly and helpful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nathan Jonh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Wa Eva NG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 adults and 2 kids book a pool side view 2 double bed room. Convenient location, room clean up and change towel everyday, nice staff, just a bit small and not enough towel rack in the bathroom for people of 4. Enjoy two meals at pool side for lunch, food taste good.
Stayed 4 nights in Aug 2024

10/10 Excellent

JUDITH ANNE

Traveled with group
Liked: Property conditions & facilities
Quiet clean convenient
Stayed 4 nights in Aug 2024

6/10 Okay

Keith

Traveled with group
Disliked: Cleanliness
There was no staff follow through when we had an issue. Room was a trip hazard. You needed to step up to get in and the bathroom had the same. Room was tired and out dated. No covers on bed
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay at a Novotel again
Stayed 7 nights in Aug 2024

10/10 Excellent

Kosta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned, very friendly staff, nice sized room with a balcony, beautiful pool and surroundings, good value for money
Stayed 10 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024