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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Reception
Superior King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Aerial view
Executive Luxury Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe King Balcony Room

8.4 out of 10
Very good
(32 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior King Balcony Suite

9.4 out of 10
Exceptional
(21 reviews)
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive King Room

8.8 out of 10
Excellent
(43 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior King Balcony Room

8.4 out of 10
Very good
(72 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1008 reviews
Rating 8 - Good. 337 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was provided for me was clean and spacious. The wi-fi service, on the other hand, was underperforming as it disconnected from time to time while using it.
Stayed 2 nights in Mar 2025

2/10 Terrible

WON SUK

Stayed 5 nights in Mar 2025

10/10 Excellent

DANIELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with clean rooms, a convenient pool, friendly and accommodating staff. Great location as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The location if the hotel was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, cannot fault.

Third time staying here and always a pleasure. Clean and comfy room, service great and central to cairns city.
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

This was the first stay in this hotel and we really enjoyed it. The location is good and the staff helpful. The pool area was particularly good with shaded areas as well as sun beds. We would definitely recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Nicely renovated, clean rooms. We had some small issues like coffee maker not
Stayed 3 nights in Mar 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The AC was less than optimal but we find that normal in most hotels. They provided a nice powerful floor fan which was a great help. The bed was much more firm than we like. I do wish it hadn’t rained every day but that’s hardly the hotels fault. They did have umbrellas to borrow which was nice. There is a pool but no hot tub.
Stayed 5 nights in Mar 2025

8/10 Good

Karren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so nice to be staying there. Easy access. Close to everything
Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked the balcony. Bed was ok. There were stains on the toilet and in the bathroom floor corner between the door and shower. The refrig froze our food even after we turned it down. The restaurant was expensive. Operating the shower was challenging as you had to get wet, with cold water, to turn the shower on. And there wasn't a way to contain the water in the shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service reasonable price
Stayed 2 nights in Mar 2025

10/10 Excellent

Forrest

Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Requested the early check in (8-11) arrived early as no response provided and sat a waited in the lounge until 2:00! The regular check in time. Expedia showed a much nicer view from the balcony. We got the parking lot.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Misaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Super convenient to go everywhere. The first night there was a wifi connection issue but overall everything was good. Clean room, friendly staff. It was amazing to see from the balcony so many bats flying in the sky in the evening. We will come back again!
Stayed 1 night in Feb 2025

4/10 Poor

Bev

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Very outdated. Not clean. Even found a pill! In our room on top of a coffee cup!
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for it location because it is a short walk to the main marina where all the great barrier boats leave from! (We booked two tours of the reef). It was also convenient for going to shops, restaurants and grocery store. Very walkable! The lobby gave off a different atmosphere than the hallways of upper floors. Based on the website, we were expecting the rooms to look a little different, the rooms seemed partially renovated. But the staff really made up for any issues we had. David at the reception desk was very attentive! The outdoor pool was very nice and pleasant. I would book this place in a heartbeat especially once renovations are completed!
Stayed 4 nights in Feb 2025

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival there was no toilet paper and the button on the toilet kept getting stuck down. Room was serviced every day
Stayed 3 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very friendly and accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and in a good location.
Stayed 5 nights in Feb 2025