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Pacific Hotel Cairns

4.5 star property

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Reception
View from room
Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Pool
$169
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(39 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 534 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(45 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(76 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1011 reviews
Rating 8 - Good. 331 out of 1011 reviews
Rating 6 - Okay. 123 out of 1011 reviews
Rating 4 - Poor. 41 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Meaghan

Liked: Cleanliness, staff & service, room comfort
It’s a low key hotel room, just the basics, old property. In saying that it was still comfortable. Great location. Japanese gentleman on reception was lovely.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything you need. Good security, helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

Jenny

Liked: Property conditions & facilities
We had a clean comfortable room. Location allowed easy walking access to the city block, pier and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Pre check-in is amazing saves time. Great location close to ferry terminal, casino, lagoon, restaurants and supermarket all literally a block away. I couldn't thing of any place better situated. Glad I booked here.
Stayed 2 nights in May 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, room comfort

Close to the Esplanade

Great location. Nice and close to the Esplanade. Plenty of restaurants and cafes nearby. The Wifi was good, the bed was comfy and the shower good. The tlriom had a nice little balcony which we sat on during the evenings. This gave a view of the Esplanade and the goings on in the street below and was really nice. The fridge is our room was freezing the contents inside the fridge which we reported to reception at the end of our stay. We'd certainly stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness
Great place!
Stayed 3 nights in May 2025

4/10 Poor

Marissa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel location was great. It was easy to walk to restaurants and boat excursions for the reef. However, the bathroom was very moldy and the breakfast wasn’t great for what they charged. I would stay elsewhere if I were to visit again.
Stayed 3 nights in May 2025

10/10 Excellent

Shenna

Stayed 1 night in May 2025

10/10 Excellent

Velupillai, SOUTH STRATHFIELD

Liked: Cleanliness, staff & service
Ccc
Stayed 1 night in May 2025

8/10 Good

olivia

Liked: Cleanliness, property conditions & facilities
This hotel was so handy to everything close to the shops and esplanade very handy would recommend to family to stay there good location just walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Amenities
Wonderful woman on check in desk. Lip on raised floor going into bathroom dangerous.
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad customer service eg I requested housekeeping to clean the cigarette butts of the balcony ( we are non smokers) and clean the black dust/mould from the bathroom and air con filters. They didnt bother. Ironing board was just the metal with no padding. I had to iron on a towel. The receptionist argued with me on check out about my bookingg made 5 months earlier which they couldn't find. I had to email my confirmation and proof of payment. She then proceded to berate me about this on checkout. Sun beds were so uncomfortable i laid on the ground by the pool Overall dirty with ill mannered staff.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service
Stayed 1 night in May 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
The facility in the staff were very good! The location was convenient for the excursions, but the downtown area is noisy in the evenings because it’s very vibrant. Something to think about if you have young children.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location facilities and staff

Great staff, great location. Couldn’t have picked a better hotel in the area.
Stayed 1 night in May 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice big clean room. Would stay again
Stayed 2 nights in Apr 2025

8/10 Good

Shishir

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and well located
Stayed 3 nights in May 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Reef terminal and esplanade shopping and dining. Great and secure car park. Shower pressure not great. After getting off elevator floor three has an additional two small sets of stairs to get to room with bags. Not convenient for older guests. Overall satisfied with the stay.
Stayed 4 nights in May 2025

8/10 Good

Savvas, Barnet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice accommodation with a good outdoor pool and convenient for restaurants and bars.Cairns centre however has no beach so you need a car to get around to see the beaches
Stayed 3 nights in May 2025

10/10 Excellent

Florentino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in May 2025

8/10 Good

Yocky

Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect
Stayed 4 nights in Apr 2025

10/10 Excellent

Chacko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025