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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Relax in our welcoming lobby, featuring a staffed front desk, comfortable seating, and a grand staircase.
Relax on the balcony with a wicker sofa set and take in the city and water views.
Relax in a tranquil space with a vibrant beach scene, wicker chairs, and ample lighting.
Experience a tropical getaway amidst lush greenery and serene waters, with modern accommodations and breathtaking views.
Relax in a spacious room with a large bed, seating area, and floor-to-ceiling windows offering a view of the swimming pool and lush greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe King Balcony Room

8.4 out of 10
Very good
(33 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior King Balcony Suite

9.4 out of 10
Exceptional
(21 reviews)
  • 533.7 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive King Room

8.8 out of 10
Excellent
(43 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior King Balcony Room

8.4 out of 10
Very good
(73 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Pacific Hotel Cairns

4.5-star hotel in Cairns Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Pacific Hotel Cairns is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1007 reviews
Rating 8 - Good. 335 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Belinda

Business traveler
Liked: Cleanliness, staff & service

Good location, tired hotel

Hotel near water and in good location. Room seemed a little tired as did the hotel. Pool ok.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My only challenge with my stay was that the toilet fill valve was leaking, creating a small puddle on the floor overnight that got my socks wet.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Near everything we needed and more. Great staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bronislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good sized rooms
Stayed 2 nights in Apr 2025

2/10 Terrible

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient for my needs
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd Stay at this hotel. Great Location. near restaurants, Casino, pool/lagoon and markets
Stayed 5 nights in Mar 2025

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ilan, West Palm Beach

Stayed 1 night in Apr 2025

10/10 Excellent

Ilan, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value. Staff was very accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position, great views from 9th floor. Corner unit was very spacious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, comfortable, with great facilities.

Great hotel. Close to everything. I visit Cairns regularly for business & Only ever stay at the Pacific when in Cairns.
Stayed 2 nights in Apr 2025

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a King balcony suite, good sized with great outlook. Nightlife in this area is active so be prepared for late light roudiness on the streets below. Didn't like the shower in the bath, fails to get the best of either amenity also lowish water pressure. Fridge was tiny and no microwave, we don't eat out for every meal, for our long stay was inconvenient for us. Pool was OK sized though we always prefer some sort of seperation where possible for private swims rather than the edge being lined with deck chairs facing in. Hotel is reasonably well maintained, staff friendly and couteous, location is excellent.
Stayed 8 nights in Apr 2025

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location for great reef barrier trip tours operators
Stayed 2 nights in Apr 2025

6/10 Okay

Pravin, Sandy Springs

Disliked: Property conditions & facilities
Hotel room was basic and a bit run down in my opinion. A bit disappointing. Location however was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Deshawn, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place for convenience and not a lot of extra unnecessary stuff. Easy access to the Cairns area and Marina
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the in-room safe and several staff were involved. Always >1 person if I was not present. Upon access, a manager was added for moving my items to the front desk safe. All was accounted for when I retrieved my items!
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the centre of town. Enjoyed the location to everything
Stayed 5 nights in Apr 2025

6/10 Okay

Jolene

Liked: Staff & service
The location was perfect. The a/c in the room wasn’t great. And it didn’t have any fan in the bathroom to run during a shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was provided for me was clean and spacious. The wi-fi service, on the other hand, was underperforming as it disconnected from time to time while using it.
Stayed 2 nights in Mar 2025

2/10 Terrible

WON SUK

Stayed 5 nights in Mar 2025