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Palm Royale Cairns

4.0 star property

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Photo gallery for Palm Royale Cairns

Executive Room, 1 Bedroom | Balcony view
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
7-11 Chester Court, Manunda, QLD, 4870
  • Cairns Esplanade
    ‪5 min drive‬
  • Cairns Central Shopping Centre
    ‪6 min drive‬
  • Cairns Marlin Marina
    ‪8 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Triple Poolview Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Triple Poolview Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for King Poolview Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

King Poolview Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Poolview Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Poolview Room

  • 431 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Resort Room

Resort Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Resort Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Poolview Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Poolview Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Resort Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Resort Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Poolview Triple Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Poolview Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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About this property

Palm Royale Cairns

4-star hotel in Manunda
Along with 2 outdoor pools, this hotel has a conference center and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Royale Cairns features 2 outdoor swimming pools and a children's pool. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. For a surcharge, the property provides an area shuttle within 4.00 km and a cruise ship terminal shuttle. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Palm Royale Cairns has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 4 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda

Palm Royale Cairns Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 1002 reviews
Rating 8 - Good. 413 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and handled any issues
Stayed 1 night in Dec 2024

8/10 Good

MAKELETA

Stayed 1 night in Nov 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Pool
Stayed 1 night in Nov 2024

8/10 Good

Susan, Kirwan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really spacious rooms - parking is the big let down for five stars all round
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you don’t need to be near CBD
Stayed here for an overnighter, before heading out elsewhere. A bit outside the main CBD, but good if that isn’t important. Also close to another shopping centre. Have stayed here a few times now. Inside rooms are nice and quiet, but the ones near the main room can be quite loud of a night.
Stayed 1 night in Nov 2024

6/10 Okay

Riley

Stayed 5 nights in Nov 2024

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily room service in regards to replenishing bathroom needs and coffee facilities. Daily bed making.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, this hotel was a delight. Sure the rooms are little aged and not at all dirty or worn (just out of date). The pool is absolutely stunning and the perfect place to enjoy the warmer weather. There a shopping centre right next door so easy to grab food and the other major centres are close enough to walk as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A toaster would be really helpful no kitchen cloth, cleaning products
Stayed 4 nights in Nov 2024

6/10 Okay

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Rooms in need of updating. Door to outside didn’t seal properly so a lot of traffic noise throughout the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for value. We had no problems during our stay.
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Cile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

6/10 Okay

shawn

stayed one night
Stayed 1 night in Oct 2024

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic garden and pools, nice and big room, very comfortable bed, renewed bathroom, everyday clean up and new towels
Stayed 4 nights in Oct 2024

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice clean rooms, great landscape and pool, the room locations and layout are confusing and difficult to find especially if you checkin late in the evening and have heavy bags. Tge staff was not very helpful in locating our rooms. The parking at the property was always full. So had to park at added parking lot away from the building. Was difficult with lots of rain in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vikatoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Callum

Business traveler
Liked: Amenities
Great atmosphere fantastic rooms and a well presented property
Stayed 1 night in Sep 2024

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for affordability but more so for 24 hour checkin with person at reception & the safety it provides
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Spacious room, seems slightly outdated but a fine stay and good price. Pool is good, although no bar or cafe on site which would make it a great stay! Property is quite a distance from the centre of town, local shops shut early on the weekend also (worth having a car). Staff were excellent and very friendly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024