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Paradise Palms Resort

3.5 star property

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Photo gallery for Paradise Palms Resort

2 outdoor pools
Meeting facility
Lobby
Exterior
Fridge, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Pool
  • Laundry
  • Restaurant
  • Business services

Explore the area

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Paradise Palms Dr, Kewarra Beach QLD, Cairns, QLD, 4879
  • Palm Cove Beach
    ‪3 min drive‬
  • Clifton Beach
    ‪3 min drive‬
  • Trinity Beach
    ‪6 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪24 min drive‬

Room options

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About this property

Paradise Palms Resort

3.5-star hotel in Kewarra Beach
2 outdoor pools, a restaurant, and a fitness center are available at this hotel. Additionally, WiFi in public areas, conference space, and a children's pool are onsite. Housekeeping is not available.
Paradise Palms Resort offers 73 accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is available for a surcharge. Paradise Palms Resort features 2 outdoor swimming pools, a fitness center, and a children's pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Paradise Palms Resort has designated areas for smoking.

Paradise Palms Resort has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf
  • Gym
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during June, July, and August:
  • One of the swimming pools
  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 10 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 18.00 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Paradise Palms Country Club
Paradise Palms Country Club Kewarra Beach
Paradise Palms Resort & Country Club
Paradise Palms Resort & Country Club Kewarra Beach
Paradise Palms Hotel Country
Paradise Palms Resort & Country Club Hotel Kewarra Beach
Paradise Palms Resort And Country Club
Paradise Palms Apartment Kewarra Beach
Paradise Palms Kewarra Beach
Paradise Palms Resort Country Club
Paradise Palms
Paradise Palms Resort Hotel
Paradise Palms Resort Cairns
Paradise Palms Resort Hotel Cairns

Paradise Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 468 reviews
Rating 8 - Good. 146 out of 468 reviews
Rating 6 - Okay. 31 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah, cairns

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived there was no key for my room. I had to call the manager who came to reception. She was sure I hadn't booked in even after I showed her my booking confirmation. She was under the impression I had made a mistake. At some point she must have found my booking email because she eventually gave me my key but I received no apologies for the mix up or inconvenience.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
We stayed here as a family of 5 over the new year period. Despite the car park being full (so I’m assuming lots of guests) the restaurant was closed for dinner most nights. The place feels a little understaffed. The reception desk was constantly unattended and the paths and pool need a good clean. That said, the kids loved the pool and playground and the apartment was nice and spacious.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Customer service was efficient and excellent especially from Tom. The cleaning was more of changing linens and not floor cleaning and dusting. Main golf course wasn't useable, the big swimming pool was not in working condition either...
Stayed 7 nights in Aug 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here a few times and have found that it's a really great place. Everything from the pool and children's play areas and restaurant to the accommodation are all well maintained. We will definitely be back.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is spacious, great location and well maintained gardens with good staff. The apartment was great size and good facilities the only negative was some marks on wall and bottom of door particularly in bathroom needed to be replaced.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very quiet with all the facilities need for a homely stay. The gardens and pool area are a delight to see. The undercover parking is very convenient as one can park near to ones room. All the staff very friendly and helpful. The only weak point was the breakfast, the same thing everyday and very plain breakfast at that. We were told when we arrived at the airport that Cairns was not known for its food and the breakfast here was no exception.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room and beautiful grounds

The hotel grounds were very nice and the rooms were quite spacious. The hotel was very quiet and it almost felt like we were the only ones there.
Stayed 4 nights in Apr 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Just a quick stop but it was nice! Pool, restaurant and helpful staffs.
Stayed 1 night in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Palms Great Family Facilities

Loved the golf course and the facilities were good
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
They neglected to mention that the restaurant and bar were not open Sunday to Wednesday so had to drive a distance for food, no ice or cold water in fridge and no drinks, no remote for TV so could not watch anything, lower row of tiles in shower had not been cleaned for a long time, fresh plaster repair to hole in wall and powder still had not been vacuumed off carpet...heard every step made be person in room above, reception not around at 6.50pm and actually closed after 7pm, and the 'king bed was 2 singles pushed together....has gone downhill since I last stayed 5 years ago.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Awesome! Stayed 2 nights and found it to be clean, quite and a central location but you’ll need a hire car.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

Ana

Traveled with family
Liked: Property conditions & facilities
No wifi? stayed for 4 nights and cleaning had extra charges, breakfast was charged. despite paying $$$ for it
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Nice clean rooms and brilliant pool for the kids to swim in.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, staff were very friendly and welcoming.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All good

It was good but one of the toilet sinks was blocked, the washing machine leaked so needed to turn it off after use and the aircon in the bedroom only kinda worked and made squeaking noises. Service was good and the site was pleasant.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No wifi in rooms. No one at front desk early or late.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Clean and friendly. Grounds and ammenities are great. Would love to come again.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Happy stay

Very nice and close to the golf ⛳ course. Would go back. Wasn't there long enough to enjoy the the swimming pool. Not far from the town. The meals were great.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean

Friendly staff. Clean facilities and great facilities. Great location
Stayed 2 nights in Aug 2018

10/10 Excellent

wombat, mooroobool

Liked: Cleanliness, staff & service, room comfort
Was great great staff very friendly good food too
Stayed 1 night in Aug 2018

8/10 Good

Angela, New Zealand

Liked: Room comfort

Spacious for family of 4

Pretty good overall starting to get worn in areas toilet roll holder falling off toilet leaking towels getting old sliding door to balcony mental bit at bottom can catch toes scrap skin off. Appliances were good quality in kitchen & bonus having washing machine & dryer would be good to have few more condiments salt pepper handy towels glad wrap or more containers with lids to store left over food. It was a great location for our family & time & I would go back priced well also you do need a car though.
Stayed 4 nights in Jul 2018