Pullman Cairns International

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Outdoor pool, sun loungers
Classic Twin Room, 2 Double Beds, Mountain View | View from room
Balcony view
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Zoom and Wildlife Dome
    1 min walk
  • Reef Hotel Casino
    3 min walk
  • Cairns Esplanade
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

Grand Superior City Mountain Twin

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Rejuvenated Deluxe Room, Harbour View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Superior Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room Twin, Harbour View

  • 431 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Rejuvenated Superior Room Twin, City Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Harbor View

  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Pullman Cairns International

5-star hotel in Cairns Central Business District
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with safes and complimentary newspapers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Pullman Cairns International features an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Pullman Cairns International is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1085 reviews" "
Rating 8 - Good. 337 out of 1085 reviews" "
Rating 6 - Okay. 131 out of 1085 reviews" "
Rating 4 - Poor. 40 out of 1085 reviews" "
Rating 2 - Terrible. 15 out of 1085 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable in every way. The only thing that wasn’t up to scratch was the pool area. Dull and uninviting.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sandra, Emu Plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, fantastic view just a shame it only had free to air tv for your downtime.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing reception area, staff very courteous. Lovely calm environment Would love to stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Petar

Traveled with family
Great place to stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, great breakfast, polite and friendly staff
Stayed 7 nights in Jul 2024

10/10 Excellent

Wayne Ross

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grandeur hotel. Very clean and staff friendly. Great location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 6 nights in Jul 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept accommodation nothing to complain
Stayed 9 nights in Jul 2024

8/10 Good

Louise

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in a newly upgraded room, which was beautiful and comfortable. No microwave was a downer however. The pools were stone cold leaving one spa as the only warm option given weather was on the cold side for our 8 day stay, to accomodate many many adults and kids in floaties at the same time. Floor of the pools peeling away and need some work, same as the outside of the building itself but clearly its a work in progress and will no doubt look great once complete. The pool garden grounds were beautiful, and gym had all the necessities. We had to emergency evacuate at 12.40am (woken in the middle of the night) due to what was likely we guess a false alarm, but staff played ignorant to guest questions and didnt give away any information to guests about what happened when asked which was disappointing given most guests were quite understandably worried and confused. Walking distance to everywhere we needed to be, and pretty quiet after 10.30pm (we had raging band noise from the casino until then on weekends) Overall it suited most of our needs and we would likely stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Melissa Esther

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in to the sadness of leaving the Pullman it out did itself. We upgraded to a refurbished king room and it didn't disappoint , the bed a dreamy , the room size surprisingly big and the lovely modern bathroom ( thank goodness no bath waste of space) was everything I dreamed of. Serviced daily if you wanted was a nice touch. We stayed 7 nights and would have happily stayed another 7. Mother Nature wasn't in our side but the Pullman wasn't too far away from the centre of Cairns so a short walk to anything you desired was achievable. Casino across the road was an advantage as we wanted to watch an AFL match and a very short walk to the pier for lots of amazing restaurants to choose on for a nice lunch or dinner. We didn't hire a car so can't comment on parking Thankyou again Pullman International
Stayed 7 nights in Jul 2024

8/10 Good

Narelle

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation but noise from downstairs music was loud
Stayed 1 night in Aug 2024

10/10 Excellent

Kyu Yeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sam, MER ISLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frindly and helpful staff. The rooms were clean, spacious and quite with no outside noise. Walking distance to the City Centre, I will definitely be staying there again.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms very very large and the view spectacular. Our room was dated but they are in the process of renovating the rooms.
Stayed 4 nights in Jul 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, amenities
Lovely location property does need some work. Most of front desk staff were not very helpful and when you call reception from in room phone they never answered but calling from a cellphone they did. Overall a very average hotel stay expected far higher from a Pullman hotel
Stayed 5 nights in Jul 2024

8/10 Good

Krystal May

Liked: Cleanliness
Clean, neat and tidy, in room entertainment needs upgrading - Netflix’s or movies to be added.
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Accomodation in a rejuvenated room, can not be faulted Pool area needs addressing
Stayed 12 nights in Jul 2024

10/10 Excellent

Ileana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful! It is only 15 minutes from the airport and is walking distance from tons of shops, restaurants, and the beach. They even have someone who will help you book excursions and a button to call for a cab/ride. The room we stayed in was so clean and had great amenities. The only small issue we had was the safe wouldn’t open for us one day and it was difficult to get ahold of someone at the front desk. The next morning we just walked down and asked for help. They were kind to apologize for the busy line, and walked up to help open the safe. The employees were all wonderful and very kind. I would definitely stay here again!
Stayed 6 nights in Jul 2024

8/10 Good

Christopher

Liked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 14 nights in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
Noice.
Stayed 1 night in Jul 2024