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Crystalbrook Riley

5.0 star property

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Photo gallery for Crystalbrook Riley

Resort Suite | Beach/ocean view
2 bars/lounges, rooftop bar
Sea Bath Panoramic King | View from room
2 bars/lounges, rooftop bar
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $177
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
131-141 Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.0 out of 10
Wonderful
(20 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

7.8 out of 10
Good
(7 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Sea King

Panoramic Sea King | View from room

Panoramic Sea King

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Sea

View from room

Family Sea

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Urban

Premium bedding, in-room safe, desk, blackout drapes

Family Urban

  • City view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Resort

Premium bedding, in-room safe, desk, blackout drapes

Family Resort

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Urban Panoramic King

Urban Panoramic King | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic King

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sea Bath Panoramic King

Sea Bath Panoramic King | Deep soaking bathtub

Sea Bath Panoramic King

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban Suite

Urban Suite | Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

  • City view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

  • Resort view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

  • Sea view
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

Similar properties

Outdoor pool
Crystalbrook Flynn
Cairns Central Business District
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,000 reviews
Crystalbrook Flynn

About this property

Crystalbrook Riley

5-star hotel in Cairns Central Business District
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Crystalbrook Riley features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Crystalbrook Riley is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns

Riley Crystalbrook Collection Resort

Riley Crystalbrook Collection Cairns

Riley Crystalbrook Collection

Riley a Crystalbrook Collection Resort

Crystalbrook Riley Hotel

Crystalbrook Riley Cairns

Crystalbrook Riley Hotel Cairns

Riley a Crystalbrook Collection Resort

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared, Paddington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic - spacious, clean and comfortable with great views of the pool and esplanade. Crystalbrook Riley is always a great place to stay and unwind in Cairns.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a brilliant stay, The staff were welcoming, felt special with the taking of suitcase from car, The bed was comfy and clean, The rain shower was amazing and I didnt want to get out, The only negative was the air con, didnt get cool enough as didnt go past 20°c so kept getting hot when trying to sleep during the night but would stay again.
Stayed 3 nights in Feb 2026

8/10 Good

Cassandra

Stayed 5 nights in Feb 2026

10/10 Excellent

Jody

Stayed 1 night in Feb 2026

10/10 Excellent

Mayibongwe

Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff were fine. Room was nice and ammenties great. Room though has strong wet mould smell that my wife and i didnt like at all. That was dissapointing as u felt u wanted to get out of the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very clean, nice rooms and furnishings. Staff relocated us to an upgraded room when we had trouble with our A/C.
Stayed 4 nights in Jan 2026

6/10 Okay

Kerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. We had 2 rooms for the family. Very much enjoyed the hotel. Rained a lot while we were there which was unfortunate. Lovely breakfast buffet included which was amazing travelling with teenagers with healthy appetites.Rooftop bar was lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful, comfortable stay at Crystalbrook Riley. The reception team was consistently helpful and welcoming, always greeting us with a smile. Our room felt fresh and clean, the amenities were modern, and the pool area was truly outstanding. The only minor issue occurred on one day of our three-night stay: we returned to our room just before lunch to find it hadn't been serviced yet. Reception mentioned housekeeping was running behind, but the room wasn't attended to until nearly 3 PM. The staff seemed under significant pressure, as I had to specifically ask them to make the bed and rinse the glasses before they finished. However, since this only happened once, it didn't overshadow an otherwise excellent experience. I’d happily stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again
Stayed 3 nights in Feb 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness
Room and hallway all smeleed very mouldy and musty. The standard of inclusions in the bar fridge was tragic and aimed at travellers from overseas that don't know our brands and prices. Have stayed at many Crystalbrooks - in CNS Bailey is better than Riley and Flynn.
Stayed 1 night in Feb 2026

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
The pool area was relaxing
Stayed 3 nights in Jan 2026

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities
Great location, rooms and facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Great pool.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kiera

Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Beautiful sea view and overlooking the large lagoon pool. Gym was adequate but limited equipment
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul, Peregian Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms pool was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good pool with views and good location
Stayed 3 nights in Jan 2026

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities
Beautiful property
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Janene

Business traveler
Liked: Cleanliness, staff & service, amenities
bed was very comfortable and staff friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Alexia Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - Absolutley amazing stay - staff were perfect - everything was clean and neat and pool was also clean and wasnt over run with guests - could have afew more lounges around the pool but then again you dont want it to crowded room service was a bit $$ for the serving sizes but taste made up for that 100% I wouldnt stay anywhere else
Stayed 3 nights in Jan 2026