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Sanctuary Palm Cove

5.0 star property

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Photo gallery for Sanctuary Palm Cove

Outdoor pool, sun loungers
Full-size fridge, microwave, stovetop, dishwasher
Porch
Fishing
2 Bedroom Courtyard Villa | Living area | 50-inch Smart TV with digital channels, TV, DVD player

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Kitchen
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
6 Cedar Road, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪2 min walk‬
  • Clifton Beach
    ‪7 min drive‬
  • Trinity Beach
    ‪12 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪30 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area | 1 bedroom, premium bedding, in-room safe, individually decorated

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 1496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Private Retreat

1 Bedroom Private Retreat | Living area | 50-inch Smart TV with digital channels, TV, DVD player

1 Bedroom Private Retreat

9.0 out of 10
Wonderful
(2 reviews)
  • 1496 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • 1722 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(10 reviews)
  • 1894 sq ft
  • 3 bedrooms
  • Lagoon view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

View all photos for Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden) | Terrace/patio

Studio, 1 Queen Bed (Garden)

8.8 out of 10
Excellent
(3 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Courtyard Villa

  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Apartment with Terrace

  • Sleeps 2

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 2

View all photos for One Bedroom Private Retreat

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Private Retreat

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Two Bedroom Apartment

  • Sleeps 4

Queen Garden Studio

  • Sleeps 2

View all photos for Three Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Three Bedroom Apartment

  • Sleeps 6

Villa, 3 Bedrooms, Private Pool, Garden Area

  • Sleeps 6

Two-Bedroom Villa

  • Sleeps 4

Terrace Room

  • Sleeps 2

Two-Bedroom Courtyard Villa

  • Sleeps 4

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About this property

Sanctuary Palm Cove

5-star hotel in Palm Cove
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Sanctuary Palm Cove provides an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sanctuary Palm Cove is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 125.0 per day
Cribs (infant beds) are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 280 out of 308 reviews
Rating 8 - Good. 23 out of 308 reviews
Rating 6 - Okay. 4 out of 308 reviews
Rating 4 - Poor. 1 out of 308 reviews
Rating 2 - Terrible. 0 out of 308 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esther Elisabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Vacation Spot!

Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andre Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and privacy
Stayed 10 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Property conditions & facilities
The Sanctuary is exactly that - a beautiful, calm and comfortable stay in paradise. Picturesque setting by the sea, comfortable, clean and spacious apartment and clean, high end facilities in and outside the apartment. We absolutely loved our stay and would recommend it to anyone wanting to enjoy a few days of peace and tranquility in a gorgeous setting.
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big apartment. Bed linen and bath towels past their time. No towels and linen change for 6 days. Long walks to everywhere. No coffee capsules provided, as advertised. Check out strictly at 10.am. Maintenance being carried out, with generators, pruning and pool closures for cleaning while guests are in residence.
Stayed 6 nights in Nov 2024

10/10 Excellent

Damian

Traveled with partner
Liked: Property conditions & facilities
Excellent well finished apartment , and fantastic pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing private bungalow with living area - full Kitchen, comfortable bed Private - local palms and bushes louvered windows all around - rise with the bird sounds & just outside studio was a 25 meter pool ( not crowded ( you could swim laps!!) and 10 step's away Palm cove esplanade with various cozy small eateries great food and reasonable prices - gluten free punk in lasagne - at surf club a 10 looking out at the quiet and scenic ocean
Stayed 4 nights in Oct 2024

10/10 Excellent

lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Victoria, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Stayed 5 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Cove stay

Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 star
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024

10/10 Excellent

Rajeev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat

Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael, Noble Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024

10/10 Excellent

Vivek, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Stayed 4 nights in May 2024

8/10 Good

Linda Joy

Traveled with partner
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Stayed 4 nights in May 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Stayed 7 nights in Apr 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023