Sanctuary Palm Cove

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Palm Cove

Outdoor pool, sun loungers
Kayaking
Standard Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Property grounds
Aerial view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
6 Cedar Road, Palm Cove, QLD, 4879
  • Palm Cove Beach
    5 min walk
  • Vie Spa Palm Cove
    3 min drive
  • Clifton Village Shopping Centre
    3 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    23 min drive

Room options

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 1776 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed

Standard Apartment, 1 Bedroom

  • 1496 sq ft
  • Sleeps 3
  • 1 King Bed

1 Bedroom Private Retreat

  • 1496 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

  • 1722 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

Standard Apartment, 3 Bedrooms

  • 1894 sq ft
  • Lagoon view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Beds

Studio, 1 Queen Bed (Garden)

  • 646 sq ft
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Courtyard Villa

  • 1722 sq ft
  • Sleeps 4
  • 2 Queen Beds

Apartment with Terrace

  • Sleeps 2
  • 1 Double Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

One Bedroom Private Retreat

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Queen Garden Studio

  • Sleeps 2
  • 1 Queen Bed

Three Bedroom Apartment

  • Sleeps 6
  • 2 Twin Beds and 2 King Beds

Villa, 3 Bedrooms, Private Pool, Garden Area

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Two-Bedroom Villa

  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Sanctuary Palm Cove

5-star hotel in Palm Cove
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with private pools and washers/dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels and DVD players. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Sanctuary Palm Cove provides an outdoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Sanctuary Palm Cove is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 125.0 per day
Cribs (infant beds) are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 259 out of 283 reviews" "
Rating 8 - Good. 20 out of 283 reviews" "
Rating 6 - Okay. 3 out of 283 reviews" "
Rating 4 - Poor. 1 out of 283 reviews" "
Rating 2 - Terrible. 0 out of 283 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Cove stay
Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 star
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024

10/10 Excellent

Rajeev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat
Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael, Noble Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024

10/10 Excellent

Vivek, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Stayed 4 nights in May 2024

8/10 Good

Linda Joy

Traveled with partner
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Stayed 4 nights in May 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Stayed 7 nights in Apr 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Stayed 5 nights in Dec 2023

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Stayed 6 nights in Nov 2023

10/10 Excellent

Chris and Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Liked absolutely everything. - Gerhard Jnr very helpful and friendly. Highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely quiet and serene property. Easily accessible to all restaurants and facilities of palm cove. I would definitely return.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio apartment was lovely spacious, clean, comfortable. The grounds/ gardens are lovely and the hosts/staff were helpful and very friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay, everything was perfect, nice place near to the beach.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mathieu Deman

Stayed 4 nights in Jul 2023

10/10 Excellent

Danielle

Stayed 3 nights in Jun 2023

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with beautiful garden surrounds! The apartment was very spacious, clean and great for families! We loved the leafy view, whilst also being very close to the beach and restaurants. The pool was completely shaded, quite large and quiet for most of our stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
You know the type of place that you don't want to review because you are afraid that everyone will find out about your secret? Even so, I feel compelled to write this because they did such a great job. The property itself is tastefully constructed; about 20 units in 3 buildings (plenty of parking), nestled in the forest next to a lagoon with waterlilies and a charming wooden bridge. (A 2-minute walk to the very fine esplanade, which is a great place to hang out and get dinner your first night). My unit was on the 2nd floor, and I felt that I was living in a tree house, because all I could see (the living area is entirely windowed) was lush forest - palms, eucalyptus and ferns. (And could hear the delightful calls and chirping of birds). The property has a gorgeous, long, and rectangular pool (with attached spa and shallow wading areas) which I swam in every day. The apartment itself was huge, fully equipped (I cooked almost every meal) and comfortable. Finally, the property manager was gracious, kind, informative and generous with their time. They really improved my stay with great advice about the area. 10 out of 10 -- I didn't want to leave.
Stayed 3 nights in May 2023

8/10 Good

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, quiet and the managers are very helpful. A little tired in places in the apartment but nothing a coat of paint wouldn’t solve. The swimming pool was clean and a good size. The apartment is a great size with everything that you need. Construction up the road caused internet access to be non existent but to be honest we didn’t care
Stayed 10 nights in Apr 2023

10/10 Excellent

Phillip

Stayed 5 nights in Mar 2023