Shangri-La The Marina, Cairns

5.0 star property

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Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Horizon Club Suite 1 King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
View from room
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
$203
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Reef Fleet Terminal
    ‪2 min walk‬
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Marlin Marina
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

Executive Suite

  • 533 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Sea View King

9.4 out of 10
Exceptional
(33 reviews)
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View Twin

9.0 out of 10
Wonderful
(16 reviews)
  • 355 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • 796 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

Executive Marina View King

9.0 out of 10
Wonderful
(30 reviews)
  • 350 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 533 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

9.0 out of 10
Wonderful
(79 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

9.0 out of 10
Wonderful
(33 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Room 1 King

8.8 out of 10
Excellent
(26 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Horizon Club Twin Room With Marina View

  • Sleeps 2

Horizon Club Marina View Room

  • Sleeps 2

Horizon Club Suite

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

Deluxe King Room with Sea View

  • Sleeps 2

Executive Marina View Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Executive King Room with Marina View

  • Sleeps 2

Executive Marina View Room

  • Sleeps 2

Deluxe Twin Room with Sea View

  • Sleeps 2

Horizon Club King Room with Marina View

  • Sleeps 2

Executive Twin Room with Marina View

  • Sleeps 2

Executive Suite

  • Sleeps 2

One Bedroom Twin Suite

  • Sleeps 2

Royal Suite

  • Sleeps 2

Similar properties

About this property

Shangri-La The Marina, Cairns

Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Shangri-La The Marina, Cairns provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, 18 meeting rooms, and limo/town car service. Event facilities measuring 4456 square feet (414 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Shangri-La The Marina, Cairns has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. Amenities were excellent. Location was perfect
Stayed 5 nights in May 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.marina view best .
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! rooms are large and light with amazing views (we stayed twice -- seaside and marina side), staff are wonderful, breakfast is amazing, peaceful and spacious with a really relaxed feel. Pool is perfect and surrounding gardens are lovely. Perfect location.
Stayed 1 night in May 2025

2/10 Terrible

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice place. A little Dated but we enjoyed our time there. Great pool and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr Black -Cairns

Great location in on the waterfront and in Cairns city. Plenty to do and multiple food options within easy walking distance. Hotel room was spacious and well decked out , bed was comfortable and great view of river from my balcony
Stayed 1 night in May 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything about our stay at the Shangri-La.
Stayed 3 nights in May 2025

10/10 Excellent

Merindi

Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but a little dated

Nice hotel in a great location. The facilities are a little dated and accessibility to outdoor areas is poor. Staff were friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Had a four night stay here in May. Location couldn’t be better. Had a lovely view from our spacious room on the third floor overlooking the waterfront & marina. The bathroom was nice and felt newly refurbished. We found some areas of the hotel looked a little old and in need of an upgrade. We only had breakfast once and it was very good with plenty of choice. The hotel forms part of the Pier complex but sadly the shops didn’t open during our stay.
Stayed 4 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the water. Endless dining options in walking distance.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place To Stay In Cairns

Located right at the Cairns Marina - this could not be better situated for all Cairns Excursions, especially those going to the Great Barrier Reef. Within walking distance of the night markets, the Aquarium, and the Eye (ferris wheel). Very clean, rooms are quite large. Loved our king-sized bed. Great pool. Nice variety of restaurants on the premises. Don't miss Mooz Gelati - around the corner.
Stayed 5 nights in May 2025

10/10 Excellent

MATHEW

Stayed 1 night in May 2025

10/10 Excellent

Lea

Traveled with partner
Liked: Amenities
Enjoyed our stay immensely
Stayed 1 night in May 2025

8/10 Good

Francesca

Room was lovely, modern & clean. Service was terrific. Buffet breakfast was fabulous! We also loved the outdoor dining - kids had a great time running around the enclosed area while we enjoyed dinner. Only disappointment was the pool which is looking very tired. Shabby deck chairs were a bit worse for wear and it all just needs a big refresh.
Stayed 1 night in Apr 2025

10/10 Excellent

Deshawn, Jacksonville

Traveled with partner
Liked: Staff & service, amenities
Loved the place and the view. Right in the mix of everything happening in the water. Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, easy walking distance to esplanade and shops. Rooms were clean and spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no where else to stay in Cairns this was my second visit to Shangri-La the Marina Cairns
Stayed 5 nights in Apr 2025

10/10 Excellent

Vardell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect way to end our honeymoon

Absolutely amazing! Views were out of this world, location was perfect, located close enough to everything but far enough to be quiet, staff was amazing. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Apr 2025

8/10 Good

Igor

Liked: Cleanliness, staff & service
Great stay good service, property is starting to look a run down
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025