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Southern Cross Atrium Apartments

4.0 star property

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, sun loungers
Exterior
Reception
BBQ/picnic area
2 bedrooms, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor Space
$152
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Reef Fleet Terminal
    ‪15 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Studio - Non Serviced

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Studio Pool view - Non Serviced

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom - Non Serviced

  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room One Bedroom - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms - Non Serviced

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room Two Bedroom. - Non Serviced

  • 979 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

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About this property

Southern Cross Atrium Apartments

4-star aparthotel in Cairns Central Business District
This aparthotel features 3 outdoor pools, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and barbecue grills are onsite. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and a flat-screen TV. Housekeeping is available on request.
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Southern Cross Atrium Apartments features 3 outdoor swimming pools, a sauna, and a fitness center. Wireless Internet access is complimentary. This Cairns aparthotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Complimentary covered self parking is available on site.

Southern Cross Atrium Apartments has designated areas for smoking.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Car rental
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 300 per week

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 665 out of 1583 reviews
Rating 8 - Good. 667 out of 1583 reviews
Rating 6 - Okay. 177 out of 1583 reviews
Rating 4 - Poor. 49 out of 1583 reviews
Rating 2 - Terrible. 25 out of 1583 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Home away from home

Great location and facilities, just a bit dated. From 2024 to 2025, they have updated the tv set up. Shopping centre is a 2 min walk and centre of town takes 5 mins, prominade about 10 mins. Has a set of three pools where only one is heated. Great for the hot days!! Cooking facilities are always good. Always our go to.
Stayed 11 nights in Jun 2025

8/10 Good

John, Elwood

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, room comfort
Good rooms clean property Gym is starting to look a bit old and tired and sauna didn't work But in a good location
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonelle

Liked: Cleanliness, amenities, property conditions & facilities
Cooking facilities, good fridge in room. Clean bathroom/toilet. Comfy bed. Balcony with chairs and table. Multiple pools with bbqs. Laundry room. Walking distance to shopping mall and town. View of mountains. Parking close.
Room.
Pools
Room, bed.
Stayed 5 nights in Jun 2025

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
loved this apartment, had everything i needed for my weeks stay and cooking. microwave, stove and large fridge, toaster and kettle and the balcony is spacious , i had a nice pool view and could enjoy the peaceful sunsets. secure complex with plenty of parking. loved the pool area, 3 pools and multiple jacuzzis and BBQs and plenty of seating. the gym was a bonus, 4 cardio machines and some dumbells and other small equipment. the on-site store has essentials and cold drinks if needed. the mall is across the road so coles/bws/woollies all on your door step and only 10 mins walk to the esplanade. only down side was my block room was close to the main road making lots of traffic noise late /super early on working days which even ear plugs couldnt block. there are also many trees on the site attracting noisy birds! would definitely return when back in cairns
Stayed 6 nights in May 2025

10/10 Excellent

Simone

Stayed 3 nights in May 2025

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities
I had a couple of issues with the television that turned itself off when it chose and the volume button was u/s. But as soon as I mentioned these they were fixed. Most impressed. Recommend this beautiful holiday location.
Stayed 4 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in May 2025

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location close to shopping centre and town nice pool and rooms
Stayed 3 nights in Apr 2025

8/10 Good

Lance, West Row

Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Cairns by train and the apartments are a stone's through from the main station and the shopping mall. It's also just a 15 minute walk from the quayside with many great restaurants and is the gateway to exploring the Great Barrier Reef. The swimming pool (beside the BBQ area) was a welcome relief on thos hot sticky days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Susanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very quiet room with Good equipment, only the beds are very soft. Some rooms are facing the parking area and probably a lot more noisy.
Stayed 5 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Adjacency to shopping mall, nearby grocery stores and reasonable walk to popular streets and promenade are key reasons to stay here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort

Perfect as always

Perfect! This is my 3rd year staying here. Rooms are clean and well stocked with kitchen equipment. Shower is great very good water pressure WiFi has improved from previous years Staff are polite and friendly Was allowed to check out a hour later than stated. I will be back
Stayed 19 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
Good location for the CBD walking distance to shop, bars and restaurants. Rooms big enough but can hear a lot of noises that go on outside. Fan speed was slow or very fast which was noisy .
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tasia

Traveled with family
Liked: Amenities
Clean and quite
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities
The apartment was quiet and located within easy walking distance to everything. Having the shopping centre close by was great also. Only issue was our bathroom door didn't close but other than that the apartment was awesome. Wound definitely stay again
Stayed 5 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Really neat clean property with all the items you need in a studio. So much better value than the old dumps in cairns for similar pricing. 👍
Stayed 9 nights in Mar 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities
It was very centrally located which made it convenient. The room was not very soundproof. We would have been charged for an early check in.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, room comfort

Would recommend

Great studio apartment looking over the pool. Had everything we needed and was well apportioned. Whilst not on the front it is only 10 mins walk and therefore quieter
Stayed 4 nights in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort

Fantastic self contained apartments!

My husband & I booked in at the last minute for 5 nights due to a change in plans as a result of the cyclone in Brisbane. Very pleasantly surprised with the studio apartment - very clean & modern & had everything we needed, including kitchenette and washer/dryer. Great value for money too. Only a 15-20min walk to the esplanade (we walk fairly quick!) & right next door to Coles supermarket (5mins walk max!). Pools were lovely albeit it the sun bed area was quite small and didn’t leave much room for being able to walk past! Only negative was that the gyms air con didn’t work and given the heat & humidity in cairns, there was no way I could work out without aircon!
Stayed 5 nights in Mar 2025

10/10 Excellent

Hollee

Liked: Cleanliness, property conditions & facilities
Great location easy to deal with clean had a very comfortable bed. Great security
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very friendly and helpful staff.
Stayed 14 nights in Feb 2025