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Ramada By Wyndham Cairns City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada By Wyndham Cairns City Centre

City Room | View from room
Honeymoon Studio Suite, 1 King Bed, Tower | Premium bedding, desk, laptop workspace, soundproofing
Outdoor pool, sun loungers
Deluxe Room, Tower | Premium bedding, desk, laptop workspace, soundproofing
Plantation Room | Premium bedding, desk, laptop workspace, soundproofing

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Cnr Abbott And Florence Street, Cairns, QLD, 4870
  • Cairns Aquarium
    1 min walk
  • Cairns Esplanade
    2 min walk
  • Cairns Performing Arts Centre
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    7 min drive

Room options

View all photos for Deluxe Room, Tower

Deluxe Room, Tower | Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, Tower

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Honeymoon Studio Suite, 1 King Bed, Tower

Honeymoon Studio Suite, 1 King Bed, Tower | Premium bedding, desk, laptop workspace, soundproofing

Honeymoon Studio Suite, 1 King Bed, Tower

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Room

City Room | Premium bedding, desk, laptop workspace, soundproofing

City Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Plantation Room

Plantation Room | Premium bedding, desk, laptop workspace, soundproofing

Plantation Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1218)
The price is $101
per night
$111 total
includes taxes & fees
Dec 14 - Dec 15
Cairns Harbourside Hotel

About this property

Ramada By Wyndham Cairns City Centre

4-star hotel in Cairns Central Business District
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Ramada By Wyndham Cairns City Centre offers 92 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ramada By Wyndham Cairns City Centre features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Ramada By Wyndham Cairns City Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Treasure Court Seafood - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Extended parking on site (AUD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: AUD 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Treasure Court Seafood

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator (55 inch wide door)

More

  • 2 buildings
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 20 per person
  • Extended parking fee: AUD 10 per day
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Hotel Cairns
The Hotel Cairns
Ramada By Wyndham Cairns City
Ramada By Wyndham Cairns City Centre Hotel
Ramada By Wyndham Cairns City Centre Cairns
Ramada By Wyndham Cairns City Centre Hotel Cairns

Ramada By Wyndham Cairns City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 185 out of 1027 reviews" "
Rating 8 - Good. 440 out of 1027 reviews" "
Rating 6 - Okay. 265 out of 1027 reviews" "
Rating 4 - Poor. 108 out of 1027 reviews" "
Rating 2 - Terrible. 29 out of 1027 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is described as 4-star and upmarket on Wotif, but our "City Room" was not up to scratch. The flimsy shutters afforded a poor level of privacy and intrusion of light from the outside corridor. The bathroom was dirty, with water damage and loose tiles. There was no information on Wotif to indicate that this room was of a lower standard. As we had checked in at night after a late flight from Brisbane, we were not able to request a more acceptable room.
Stayed 1 night in Aug 2024

8/10 Good

Gaye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Everything working. Bathroom a little old. Staff very friendly and helpful. Walking distance to city centre and wharf. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and central
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good service-driven hotel. No fuss, not blessed with frills, but overflowing with genuine service and care for clients.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and position. Close to amenities such as restaurants etc. friendly and obliging staff
Stayed 1 night in Jul 2024

4/10 Poor

Brenda

Disliked: Staff & service, amenities, property conditions & facilities
Not luggage friendly with status to elevator! Long walk to elevator too and can’t do stairs! Felt unsafe there…noisy people!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
The hotel is clean and the staff is pleasant. Beds were comfortable, AC worked well, so we are happy about our overnight stay.
Stayed 1 night in Jul 2024

6/10 Okay

Taygan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Could do with a makeover. Room was a bit stark/bare bones. Shower and tap into bath were both dripping a lot though we managed to get the shower to be ok after we used it. We hung the hand towel on a broken off bolt coming out of the wall. Staff were nice and everything was clean. Location is excellent which is why I booked it. One block and you're on the esplanade with lots of places to eat and drink.
Stayed 1 night in Jul 2024

4/10 Poor

CHAN

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "welcome" from staff was perfunctory and cold. Vague instructions about parking the car in the basement and something about a lift. Terrible parking options. The room was cold and unwelcoming. The 'sofa' belonged in a pool area, not somewhere to curl up on after a long day. The tiled floor had no rugs or furnishings, and the room temperature was too cool. The louvered window coverings difficult to open and close (I hurt my arm trying to close it), the louvres did not close well leading to lack of privacy. The room smelled of bleach, but seemed grimy. The photo's on the website are not a true reflection of the actual room. The power sockets were hard to reach to plug in the phone charger next to the bed (underneath a fixed bedside table that could not be moved for access). The bed was comfortable, there were plenty of pillows. The linen was clean and comfortable, there were plenty of towels. There was a good working iron and ironing board. There is much Wyndam needs to improve on. This was my first foray into a Wyndam resort, and my last. Will not recommend. Prices are moderate. Suggestions: Get rid of those louvred doors!! Blackout curtains are fine and can be washed. Provide better sofa's, cushions and a floor rug or carpet. Deep clean every room on a regular basis and install a new washer for the dripping tap. Provide a toaster and a few more appliances. You would do well to add a scented de-humidifier.
Stayed 2 nights in Jul 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & tidy inside, although the shower taps didn't turn off very well. Outside I thought the property needed a spruce up as the wooden railings & trim looked very unkempt. The staff were very friendly & helpful, & my daughter & I enjoyed our stay.
Stayed 6 nights in Jun 2024

8/10 Good

Lawrence

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
I had the room service knocking at my door at 8am. I had twice to told them I was still in my room. I finally left my room at 9am and came back around 5pm to find out that no one cleaned it or made the bed or anything. That’s poor service
Stayed 2 nights in Jun 2024

10/10 Excellent

Ryan

Stayed 1 night in Jun 2024

6/10 Okay

Ron

Liked: Cleanliness, staff & service
overall the price and location was good. staff was great and check in and out was every easy. booked it because of the name, looking for a chain hotel thinking of a standard. Hotel itself is very dated to say the least. again though location good and price was reasonable just expected it to be in a bit better condition.
Stayed 2 nights in Jun 2024

10/10 Excellent

Metta

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location,friendly staff, nice hot showers. Feellike home away from home.
Stayed 2 nights in May 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casual, clean, friendly staff, great location. I wouldn’t stay anywhere else. Nice balcony to relax on. I’ll be back again for sure. Love you Sara (staff member) she was the best. Very pleasant stay for me as a lone traveller
Stayed 6 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Professional, Friendly and Helpful Thank you
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Room was very clean.Two roches in bathroom one night
Stayed 8 nights in May 2024

10/10 Excellent

Howard

Stayed 1 night in May 2024

6/10 Okay

GARY

Business traveler
Liked: Cleanliness, staff & service
Central location and affordable rooms are not looking homely though and why must they have a massive bin collection before 6am surely this is not necessary it was incredibly noisy
Stayed 1 night in May 2024

2/10 Terrible

Leah

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and run down, maintenance is poor. Cockroaches in rooms, leaking toilet, broken TV's. Awful!! Would never stay again!!
Stayed 1 night in May 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very good suited urpurspose
Stayed 4 nights in Apr 2024

8/10 Good

Graeme

Liked: Staff & service, room comfort
Ramada Cairns
Ground floor room not far from reception.. As soon as I opened the door I smelt a stale mustiness about the room .. I am guessing the rooms may be getting upgraded and this one hasn’t been done yet or the leave this for the people who haven’t booked direct with the hotel.. The windows have timber shutters on them which unfortunately DO NOT block out the light from outside and the room certainly isn’t very soundproof from outside noises.. It is an old hotel and an old room which as I said is showing it’s age .. In fact it’s that old it only has a single flush button on the toilet instead of the dual action system most places now have to conserve water.. No phone in room that I could see but had everything else like an ironing board , iron , etc Having said the above I will say that the bed was very comfortable , the hot water for the shower plentiful and there was even a bath ( again showing it’s age ) Off street parking was provided if you got back early enough and the place has a security gate protecting your vehicle etc.. Very friendly and efficient staff .. The location was good within very easy walking distance to everything and the pool looked ok as well .. Might go back again at a later date and see if the room has in fact been refurbished
Stayed 2 nights in Apr 2024