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The Lakes Resort Cairns

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lakes Resort Cairns

Exterior
Standard Apartment, 1 Bedroom | Balcony
Deluxe Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
Standard Apartment, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board
Deluxe Apartment, 2 Bedrooms | Living room | LED TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Greenslopes Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    11 min walk
  • Cairns Esplanade Charles Street Parkland
    2 min drive
  • Cairns Base Hospital
    3 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    4 min drive

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Apartment, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Apartment, 1 Bedroom

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Standard Apartment, 2 Bedrooms

  • 1292 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed

View all photos for Studio

Studio | Balcony

Studio

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • Sleeps 7
  • 2 Double Beds OR 2 Twin Beds

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1188)
The price is $117
per night
$128 total
includes taxes & fees
Dec 11 - Dec 12
Cairns Harbourside Hotel

About this property

The Lakes Resort Cairns

4-star hotel in Cairns North
Along with 4 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, an outdoor tennis court, and a children's pool. Weekly housekeeping is available.
The Lakes Resort Cairns offers 50 air-conditioned accommodations with private pools and washers/dryers. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with digital channels. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Lakes Resort Cairns features 4 outdoor swimming pools, an outdoor tennis court, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers barbecue grills, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Lakes Resort Cairns is a smoke-free property.

Taste of Thai - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Taste of Thai

Things to do

  • 4 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Playground
  • Private pool
  • Separate bedroom

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:30 AM - 2:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property is professionally cleaned

We should mention

Parking height restrictions apply

Property is also known as

Cairns Lakes
Cairns Lakes Resort
Cairns Resort
Lakes Resort Cairns Cairns North
Lakes Cairns Resort
Lakes Resort Cairns
Resort Cairns
Lakes Cairns Cairns North
The Lakes Resort Cairns Hotel
The Lakes Resort Cairns Cairns North
The Lakes Resort Cairns Hotel Cairns North

The Lakes Resort Cairns Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 199 out of 529 reviews" "
Rating 8 - Good. 226 out of 529 reviews" "
Rating 6 - Okay. 65 out of 529 reviews" "
Rating 4 - Poor. 22 out of 529 reviews" "
Rating 2 - Terrible. 17 out of 529 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday appartments
Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Stayed 4 nights in Jul 2024

6/10 Okay

Jackie

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
Stayed 2 nights in Jul 2024

4/10 Poor

Barbara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.
Stayed 21 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 4 nights in Jun 2024

2/10 Terrible

Mariam

Stayed 4 nights in Jan 2024

10/10 Excellent

Gerardine

Liked: Cleanliness, staff & service, property conditions & facilities
Property met our needs
Stayed 6 nights in Sep 2023

8/10 Good

Sharman

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Although our room was great, 1 roll of toilet paper for two adults for 5 days was tight and no office over weekends, we had to buy our own. My family stayed in various rooms throughout the resort and their rooms were really dated and not very good.
Stayed 4 nights in Aug 2023

2/10 Terrible

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
No hot water for 3 days
Third day into 6 day stay the hot water service went cold Was told by Kurt 0429 783 640 that we can't get a plumber on a Sunday My quick search on internet found first 6 plumbing companies in Cairns has a 24/7 call out service Then after asking again on Monday was told sorry couldn't get a plumber today as well No hot water for rest of stay
Stayed 6 nights in Aug 2023

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and spacious.
Stayed 2 nights in Jul 2023

6/10 Okay

Julia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Jaimie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Okkar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Andrea Casali

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible, not a Hotel, this is a gated community
This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
Stayed 2 nights in Nov 2022

8/10 Good

Weronika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, and very well maintained. We had opted to stay in an apartment with a kitchen as we were travelling with children. Our back door led to a shallow pool perfect for the little ones, and the rooms were big and clean. Pillows were not great but you expect that from hotels, but staying at a place specifically with a kitchen, you'd expect more than a single serve small pot and half size fry pan to cook with. Despite having a full kitchen it was half stocked with utensils, a bit of a pain.
Stayed 4 nights in Sep 2022

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean, great staff.
Stayed 7 nights in Jul 2022

8/10 Good

Tejas Bipin Jasani

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
Stayed 4 nights in Jul 2022

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real surprise for me - beautiful apartment great facilities
Stayed 2 nights in Jun 2022

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2022

6/10 Okay

Nerissa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property was different to the the hotel or resort suggested by it's name. It is more like a large complex of apartments with mostly permanent residents. It is also located about 4km away from the centre of Cairns. So technically North Cairns. Which is rather inconvenient unless you hire a car or are happy to pay for a lot of ubers. We arrived and were not able to enter the foyer as no one was there until we called the out of hours emergency number and a helpful young man who assisted us and allowed us to store our bags. He also was particularly helpful upon our check out allowing us to store our luggage until our evening flight some 8 hours after check out. Other staff we spoke to on the intercom were particularly unhelpful. There never really seemed to be anyone at the main desk in the lobby. Using Covid as an excuse to not have staff checking people in or responding to guest enquires is ridiculous particularly in a state that is not enforcing mask wearing. We were told that they don't have staff on seven days a week. In which case provide that information before someone books. The hotel is dated. Our room had leaking taps, flickering lights etc. The sauna was out of order and one pool we visited is in desperate need of improvement there is even a petition by the residents for this. The best part was the restaurant the thai food was incredible. However I think the hotel needs to be realistic about their offering as we did not get what we paid for. Substandard.
Stayed 6 nights in Apr 2022

10/10 Excellent

Reanna

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Pool has no lights working for months, no security lights down the far end near gym which is a HUGE safety issue
Stayed 3 nights in Feb 2022

6/10 Okay

Benjamin

Disliked: Amenities, property conditions & facilities
A grand dame.. in desperate need of a make-over. I’ve stayed at the lakes a few times and always found it clean and tidy… but standards have dropped. Oily floors, spartan furnishings with chips, breaks and cracks. It’s serviceable but quite a poor showing.
Stayed 7 nights in Jan 2022

8/10 Good

Pak Lum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalistic resort with very poor WiFi
The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.
Stayed 5 nights in Dec 2021