*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The Reef House Adults Retreat features a full-service spa, 2 outdoor swimming pools, a spa tub, and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a business center and a meeting room. This Colonial hotel also offers spa services, a library, and a terrace. Complimentary covered self parking is available on site.
The Reef House Adults Retreat is a smoke-free property.
- Free use of nearby fitness center
- Library
- Picnic area
- Number of outdoor pools - 2
- Water dispenser
- Number of hot tubs - 1
- Locally-owned & organized tours & activities
- Showcase for local artists
- At least 80% of all lighting comes from LEDs
- Front desk (limited hours)
- Covered parking
- Business center
- Uncovered parking
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Reusable cups only
- Water-efficient showers only
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 67
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 3
- 24-hour pool access
- Couples/private dining
- Private picnics
- Number of bars/lounges - 1
- Tasting room
- Full-service spa
- Internet access in public areas - surcharge
- Internet access in public areas - high speed
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- Television in common areas
- Arcade/game room
- Garden
- Outdoor furniture
- Off-street parking
Room Amenities
The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Designer toiletries
- In-room climate control (air conditioning)
- Free bottled water
- DVD player
- Wireless internet access
- Slippers
- Cable TV service
- Free WiFi
- Individually furnished
- Pillow menu
- TV size: 32
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 4
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Freezer
- Change of towels (on request)
- Change of bed sheets (on request)
- Tile flooring in room
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
Food & Drink
A complimentary manager's reception is offered each day.
The Reef House Adults Retreat has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Hot tub in spa
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Detoxification wrap
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Nearby Activities
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Golfing nearby
- Snorkeling nearby
- Mountain biking nearby
- Fishing nearby
- Skydiving nearby
- Windsurfing nearby
- Yoga classes/instruction on site
- Rafting nearby
- Ecotours nearby
- Boat tours nearby
- Fitness classes on site
- Hiking/biking trails nearby
- Kayaking nearby
- Swimming nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately AUD 33 per person
- Rollaway bed fee: AUD 40.0 per night
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Front desk opens daily at 8:30 AM
Front desk closes daily at 10:00 PM
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Minimum guest age is 16
Debit cards
No gap period between guest stays
Children and extra beds
- Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
- Rollaway/extra beds are available for AUD 40.0 per night.
Pet Policy
- Pets not allowed
We should mention
24-hour pool access
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 16 years old are not permitted at this adults-only property.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
Hotel Names
- Reef House Hotel
- Reef House Hotel Palm Cove MGallery Collection
- Reef House Palm Cove MGallery Collection
- Reef House Palm Cove MGallery Collection Hotel
- Reef House MGallery Collection Hotel
- Reef House MGallery Collection
- Reef House Hotel Palm Cove
- The Sebel Reef Hotel
- Sebel Reef Hotel
- Reef House Palm Cove MGallery Sofitel
- Reef House MGallery Sofitel
Hotel Reviews
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