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The Reef Retreat

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reef Retreat

Outdoor spa tub
Superior Suite (Spa) | Desk, blackout drapes, iron/ironing board, free WiFi
Sports facility
Point of interest
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Barbecue grill
  • Air conditioning
  • Parking included

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Vie Spa Palm Cove
    11 min walk
  • Palm Cove Beach
    12 min walk
  • Clifton Village Shopping Centre
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    26 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Standard Spa Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Standard Spa Suite

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Studio | Desk, blackout drapes, iron/ironing board, free WiFi

Studio

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 1249 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Suite (Spa)

Superior Suite (Spa) | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Suite (Spa)

  • 485 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Fridge, microwave, stovetop, coffee/tea maker

Standard Studio Suite (Spa)

  • 485 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | LCD TV, DVD player

Apartment, 2 Bedrooms

  • 1281 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | View from room

3 Bedroom Townhouse

  • 1938 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Escape Package - Standard Spa

Desk, blackout drapes, iron/ironing board, free WiFi

Escape Package - Standard Spa

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Paradise on the Beach Resort - Palm Cove

Pool
Hot Tub
Parking included
Free WiFi
4.6 out of 5, Wonderful, (518)
The price is $157
per night
$173 total
includes taxes & fees
Dec 14 - Dec 15
Paradise on the Beach Resort - Palm Cove

About this property

The Reef Retreat

4-star aparthotel in Palm Cove
Along with an outdoor pool, this smoke-free aparthotel has a spa tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance. Each apartment provides a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a DVD player, and a stovetop. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Reef Retreat features an outdoor pool and a spa tub. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

The Reef Retreat is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Access via exterior corridors
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.00 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 458 reviews" "
Rating 8 - Good. 157 out of 458 reviews" "
Rating 6 - Okay. 35 out of 458 reviews" "
Rating 4 - Poor. 13 out of 458 reviews" "
Rating 2 - Terrible. 2 out of 458 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaak

Traveled with partner
Liked: Amenities
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecylia

Traveled with partner
This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

6/10 Okay

Jorge

Stayed 6 nights in Jun 2024

8/10 Good

Claire, Cincinnati

Traveled with family
Liked: Cleanliness, amenities
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy. The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Reef retreat excellent value.
Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Stayed 11 nights in May 2024

6/10 Okay

Helen

Good location
The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Stayed 2 nights in May 2024

8/10 Good

Selvan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, room comfort
Business Trip - Sales Rep Stay
Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Excellent position just off the beach, and lots of great restaurants nearby. Very quiet and relaxing, the pool is surrounded by large original trees, it’s like swimming in the rain forest.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nicole Fay

Traveled with partner
Liked: Cleanliness, amenities
Best place ever will be back again
Stayed 7 nights in Jan 2024

8/10 Good

Amy

Liked: Property conditions & facilities
This a great place to stay for a longer visit to the area. Room was very spacious and well appointed. There is a binder in the unit that details everything you need to know about the property (laundry) and surrounding area. Having access to laundry on the property was fantastic and the machines did a great job ($9 AUD). The Beach is just around the corner from the property - amazing paths with access to shops, restaurants -- ideal vacation spot - so laid back. Palm Cove is a gem - less than an hour to Port Douglas and the drive is so beautiful, yet very windy roads. Highly recommend Palm Cove area.
Stayed 6 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great place to stay, with all you need.
The Reef Retreat was perfect for the few nights we were is Cairns. The pool and A/C made the heat a little more bearable and Jim was always available to assist with cabs/transport bookings and offer advice. 50m from the beach and the esplanade, which leads in both directions to a variety of excellent shops, bars and eateries.
Stayed 4 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
Lovely beach walks
Stayed 2 nights in Dec 2023

10/10 Excellent

alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent management. Restaurants near by. Cleanliness of units.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Beautiful room, loved the indoor/outdoor kitchen dining area. Loved the spa. Perfect location!

10/10 Excellent

Cindy

Liked: Cleanliness, room comfort
Amazing location with lush gardens
We stayed for a week at the Reef Retreat Palm Cove, and enjoyed every minute. While we booked a spa room, we didn't use the spa at all as the pool and outside spa were too amazing to pass up. Our villa overlooked the pool, with ample privacy to not feel exposed. It was clean, the outdoor kitchen was well equipped (though also unused - so many options for meals in walking distance), and the king bed was very comfortable. Jim was friendly and helpful, and we'll definitely be back.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxed atmosphere - everything we needed was on hand.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful gardens and lovely shady pool area. We had a studio apartment which was quite small but adequate with a comfy bed.
Stayed 10 nights in Sep 2023

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hosts were very friendly, generous and and accommodating. The property was very conveniently located o the beach and restaurants/cafes. I would stay here again.
Stayed 2 nights in Oct 2023