6/10 Okay
larry
Apr 12, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from restaurant but nothing else
Good news: the view of the Pyramids from the restaurant is outstanding. The staff is very friendly & it was close to entering the Pyramids up to 3 days ago. Bad news: they have closed the entrance to the Pyramids that was about a 10 minute max walk from the hotel. However when we checked in they told us we could still walk & even gave us directions. Not true & had a hard time getting to the other new entrance many miles away. Uber drivers would not pick us up & had to pay a $60 taxi ride. We booked a “deluxe double twin bed room with a view of the pyramids” that was a dump with no view. We unpacked only to have our carbon monoxide alarm go off with a reading that scared the s**t out of us. The night manager didn’t believe us and was arguing even though we were showing him the measurements. He reluctantly moved us to a different room where the machine ultimately recalibrated down to zero. We spent a lot of time at the Marriott next door eating lunch & dinners because our hotel restaurant did not serve alcohol & we wanted some drinks with our meals. Unless they figure out a way to get the entrance back open by the hotel I don’t see a reason to stay there anymore.
larry
Stayed 2 nights in Apr 2025
