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Holiday Inn Cairo Citystars by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Cairo Citystars by IHG

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Point of interest
View from room
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • Citystars Heliopolis
    ‪1 min walk‬
  • Cairo International Convention Centre
    ‪5 min drive‬
  • Cairo International Stadium
    ‪6 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool View

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool View

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Smoking

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, 2 Twin Beds, Pool View

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds, Pool View

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

View from room

Suite, 1 Bedroom, Smoking

  • 796 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds, Smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Pool View

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

View from room

Hilton Cairo Heliopolis

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (540)
The price is $133
per night
$171 total
includes taxes & fees
May 19 - May 20
Hilton Cairo Heliopolis

About this property

Holiday Inn Cairo Citystars by IHG

5-star Cairo hotel, connected to a shopping center in Nasr City
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool and an outdoor pool, Holiday Inn Cairo Citystars by IHG provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 1487 square feet (138 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Cairo Citystars by IHG has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1,487 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 135 out of 353 reviews
Rating 8 - Good. 126 out of 353 reviews
Rating 6 - Okay. 46 out of 353 reviews
Rating 4 - Poor. 19 out of 353 reviews
Rating 2 - Terrible. 27 out of 353 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Reinhilde

Business traveler
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
Smoking smell all around the property although I was in a non-smoking room
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mayra

Stayed 2 nights in Dec 2024

6/10 Okay

Walid, Nabeul

Traveled with partner
Liked: Cleanliness, amenities
There is a problem at the breakfast restaurant.
Stayed 1 night in Nov 2024

8/10 Good

Walid, Nabeul

Traveled with partner
Liked: Cleanliness
There is a problem at the breakfast restaurant.
Stayed 1 night in Nov 2024

4/10 Poor

JIRYIS

Traveled with family
Disliked: Staff & service
Unprofessional staff. It took so long to check in. Refused to give me breakfast, although it was included in my reservation. For communications.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hisham, Arlington

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and comfortable

Great stay lovely manager upgraded without questions. Nice clean lovely room with balcony.
Stayed 2 nights in Nov 2024

10/10 Excellent

Walid, Nabeul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randa

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Silje

Stayed 5 nights in Oct 2024

10/10 Excellent

Hussein

Stayed 1 night in Oct 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & walkable to city star mall .
Stayed 4 nights in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Mr. Mina Gamal for my quick check in . All the staff are really nice & helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient and staff is very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Bechara, Guelph

Stayed 6 nights in Oct 2024

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Things don't work, internet goes down, did not have my room type that I reserved, etc. No need to go on. I stayed because the area was near some business meetings. Stay at the Intercontinental next door and avoid this one. I certainly will.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff . Easy access to the mall
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in
Stayed 3 nights in Sep 2024

10/10 Excellent

Fayzah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. It is adjacent to City Stars Mall. Breakfast was excellent. Laundry services was very good.
Stayed 5 nights in Sep 2024

8/10 Good

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping Good prices nice staff
Stayed 3 nights in Aug 2024

6/10 Okay

Kathren

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Yumin

Stayed 2 nights in Jul 2024