New Palace Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Palace Hotel

Desk, free WiFi
Single Room | Desk, free WiFi
Restaurant
Shower
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
17 Soliman El-Halaby, Cairo
  • Talaat Harb Street
    ‪2 min walk‬
  • Midan Talaat Harb
    ‪13 min walk‬
  • Egyptian Museum
    ‪18 min walk‬
  • Cairo (CAI-Cairo Intl.)
    ‪37 min drive‬

Room options

Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Single Room

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

About this property

New Palace Hotel

Hotel in Downtown Cairo
A restaurant, 24-hour room service, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
New Palace Hotel offers 32 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Cairo hotel also offers a terrace, barbecue grills, and tour/ticket assistance.

New Palace Hotel is a smoke-free property.

New Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

New Palace Hotel Cairo
New Palace Cairo
New Palace Hotel Hotel
New Palace Hotel Cairo
New Palace Hotel Hotel Cairo

New Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Traveled with group
Liked: Staff & service, amenities
Mr. Ahmed took good care of us and set up an excellent itinerary whereby everyday, there was something to do. Highly recommend his service to anyone that is travelling to Egypt. Will be back
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julianne, Mosman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot to stay and fabulous help with assistance in booking trains, tours, trips etc.
Stayed 3 nights in Sep 2023

4/10 Poor

James H

Stayed 2 nights in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been lucky to travel to several wonderful locations around the world on an economy budget, and after staying at New Palace Hotel for the past week I can truly say that this was one of the best experiences I have ever had anywhere! The staff here are very friendly and helpful, the rooms are comfortable with good TV, frig, Wifi, etc, the roof top cafe and housekeeping are very good, etc. The hotel is centrally located in downtown Cairo, and the staff are great with helping arrange tours and transportation. The experience at New Palace Hotel truly helped make my visit to Egypt a wonderful journey to this beautiful historic area of the world!

2/10 Terrible

Abow

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

MOHAMED, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays i ever had in cairo. Very clean ans helpful staff
Stayed 1 night in Aug 2022

2/10 Terrible

Tamer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible stay
very bad experience, very bad location
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Liked: Staff & service
Stayed 6 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Majid

Stayed 2 nights in Oct 2019

6/10 Okay

Hemant

Disliked: Cleanliness, property conditions & facilities
Average, at best
The main positive for this hotel is its proximity to the centre of Cairo. The room itself is ok however the bathroom leaves much to be desired. Much of it needs to be torn down and rebuilt. On the plus side, the maintenance guy was very quick to fix up what seemed to be a bathroom that was older than Tutankhamen himself.
Stayed 3 nights in Oct 2019

2/10 Terrible

Bibi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there after checking in. It was dark and unclean. The room was moldy and I gave asthma. The bathroom was wet. The pillow cases looked dirty. The breakfast area looked disgusting, not for humans. The room did not have a window or a phone. The towel rolled up and placed on the bed was small and worn. It was a terrible experience. I need a refund for the full three days.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Ok stay on a budget
Our stay was not very pleasant. The first room we had, there was no hot water. They then switched us to another room which had hot water for 2 minutes, then it needs to “recharge” for half an hour for another 2 minutes. The toilet barely flushed and requires couple of flushes for it to actually work. The place was very worn down, things were falling apart. Overall it was an “ok” experience, nothing to praise about.
Stayed 2 nights in Dec 2018

10/10 Excellent

Deyab Mohamed Abdelaziz abdelraouf

Liked: Property conditions & facilities
Bien
Stayed 1 night in Sep 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, property conditions & facilities
Super perfect
Stayed 10 nights in Jul 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2024

8/10 Good

Emad

Traveled with family
Liked: Cleanliness
Var bra och bekväm
Stayed 1 night in Jun 2024

4/10 Poor

Amien

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and comfortable in this hotel. And would come back surely
Stayed 2 nights in Apr 2024

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt really comfortable staying here, will be back soon.
Stayed 2 nights in Apr 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Kazuki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りのお店も案外ぼったくろうとするところが少ない
Stayed 8 nights in Aug 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakuna Matata
Calidad precio bien.... faltaría una mosquitera o aconsejo comprar un spray para luchar con los mosquitos. Si llegas al aeropuerto pregunta por su servicio de Taxi económico .
Stayed 2 nights in Feb 2023