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Novotel Cairo Airport

4.0 star property

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Photo gallery for Novotel Cairo Airport

Exterior
Sports facility
Exterior
Birthday party area
Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Salah Salem Highway, Cairo, 11776
  • Citystars Heliopolis
    ‪9 min drive‬
  • Cairo Festival City Mall
    ‪16 min drive‬
  • Egypt International Exhibitions Center
    ‪17 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪19 min walk‬

Room options

View all photos for Superior Room with 1 double bed

Minibar, in-room safe, desk, blackout drapes

Superior Room with 1 double bed

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite with 1 king-size bed

Superior Suite with 1 king-size bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite with 1 king-size bed

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds, Pool Side

Minibar, in-room safe, desk, blackout drapes

Superior Room with 2 single beds, Pool Side

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds

Minibar, in-room safe, desk, blackout drapes

Superior Room with 2 single beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with 1 double bed, Pool side

Minibar, in-room safe, desk, blackout drapes

Superior Room with 1 double bed, Pool side

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard room with1 double bed & sofa

Standard room with1 double bed & sofa | Minibar, in-room safe, desk, blackout drapes

Standard room with1 double bed & sofa

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds & Sofa

Standard Room with 2 single beds & Sofa | Minibar, in-room safe, desk, blackout drapes

Standard Room with 2 single beds & Sofa

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Novotel Cairo Airport

4-star hotel in Heliopolis
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request.
Novotel Cairo Airport offers 313 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments and manicures and pedicures.
In addition to a full-service spa, Novotel Cairo Airport features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces. Event facilities measuring 4521 square feet (420 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a sauna, and spa services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Novotel Cairo Airport is a smoke-free property.

A complimentary manager's reception is offered each day.
Le Jardin - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Le Reve - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
La Primavera - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Le Rendez Vous - Onsite bar. Happy hour is offered. Open 24 hours. Open daily.
Novotel Cafe - This coffee shop specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Self parking on site (EGP 125 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EGP 489 to 500 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Primavera
  • Le Jardin
  • Le Rendez Vous
  • Le Reve
  • Novotel Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (4,521 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EGP 463
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EGP 489 to 500 per person
  • Self parking fee: EGP 125 per night
  • Early check-in fee: EGP 463 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cairo Airport Novotel
Novotel Cairo Airport
Novotel Hotel Cairo Airport
Novotel Cairo Airport Hotel
Cairo Novotel
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Novotel Cairo Airport Hotel
Novotel Cairo Airport Cairo
Novotel Cairo Airport Hotel Cairo

Novotel Cairo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 137 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness

Out of date

Location is great a few minutes from the terminal by transfer which the hotel provided. Problems were around technology. There was an old phone with reception marked as 7 to which the phone rang and rang with no answer. I gave up After several attempts and called 0 and got through. There was a Qr code to scan for room service and it took you to check out and confirmed your order was made and paid for. No food arrived so once again I called and they didn’t understand and in the end had to come to the room to get the order and start from scratch. The usb charging point did not work. Overall not worth the heavy price of the Novotel name.
Stayed 1 night in Feb 2025

2/10 Terrible

Shaheer

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mohammad

Traveled with family
Excellent hotel in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

sreekanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, convenient.

Stayed 1 night in Jan 2025

6/10 Okay

Purnaacchandra, cupertino

Traveled with family
Disliked: Property conditions & facilities
When one takes shower the water comes out forms big puddles over the years it has damages the door and frame, the management should address it. The gym is so old and opens at 10 am! The shuttle will stop very far from the door u will be dragging your luggage through rough road after you do all the work the staff smartly shows up to help!
Stayed 1 night in Jan 2025

2/10 Terrible

Sophronia

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ralph

Stayed 1 night in Jan 2025

6/10 Okay

Raymond, Granada Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy with a lot of banging in the hall. The check-in was good with no wait. We arrived early and they were kind enough to allow us to check-in early, as long as we promised to complete an online review. We agreed, since we usually complete reviews anyway. After getting to the room there was a fire alarm that sounded. As we were preparing to leave the room, the alarm went off. We called the front desk, but nobody answered. After several attempts to call the front, we gave up and hoped everything was fine. The alarm sounded again, about 5 minutes later. We also heard that the alarm was sounding in other buildings, like they were doing a test throughout the building. We had lunch at the Italian restaurant in the hotel and found it disappointing (separate review for that). When I came back to the room from the restaurant to get something, the cleaning person was in the hall and asked me how the room was. I said it was clean and said thank you. She then asked me to do a review. I responded that I would later since I had somebody waiting for me at the restaurant and was just getting my sunglasses. She asked me to open the review and took my phone from my hands. She gave full stars all the way down and wrote my room number in the view before submitting it and take a photo of my phone with hers. I took my phone back, got the sunglasses, and deleted the review. There is too much pressure for getting reviews.
Stayed 1 night in Jan 2025

6/10 Okay

Ossama

Disliked: Cleanliness, property conditions & facilities
Close to airport is positive. Property is dated and not looked after properly. Toilet papers holder is broken, so rolls left on the water tank. Securtity interior lock is not aligned properly. It appears the room was occupied by smokers earlier.
Stayed 1 night in Jan 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Cairo airport. Good bed, nice bathroom. Staff are friendly and attentive. Would recommend for a short stay as not close to downtown Cairo but Good place to stay before flying out. Has shuttle to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Amana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely. We hope to come back soon.
Stayed 1 night in Nov 2024

6/10 Okay

atef

Guest service is not the best
Stayed 1 night in Jan 2025

6/10 Okay

Ashvin

Traveled with family
Liked: Cleanliness
Just stayed overnight for a few hours between flights. Very ordinary rooms/facilities. There should be better options for a longer stay.
Stayed 1 night in Dec 2024

4/10 Poor

Arzina

Traveled with family
Disliked: Amenities
Would not recommend, strong smoke smell in the hallway.
Stayed 1 night in Dec 2024

10/10 Excellent

sarwat, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nafisa

Liked: Cleanliness, amenities
Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

sarwat, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I been here before … I like near the airport. Near some convenient places. All personal that contacted me were friendly and greetings all the time ( that’s more important. Thank you
Stayed 2 nights in Dec 2024

4/10 Poor

david

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from staff was very poor. Rude and unattentive to queries. Arrived well past check in time and was made to wait for a room for over 40 minutes. When finally allocated a room, was placed on the ground floor next to staff room with loud noises at early hours of the morning. Would definetly not recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Had such a great experience from check in till leaving. I missed my flight so arrived in the morning and they only charged for one not two. Also, happy with the airport shuttle,Mahmoud at the check in desk was very helpful. Helped sort the shuttle and check ins very quickly. I definitely recommend when in Cairo.
Stayed 1 night in Dec 2024

8/10 Good

EL CHEIKH NABIL

Business traveler
Good reception. Nice Hotel
Stayed 1 night in Dec 2024