2/10 Terrible
Verified traveler
Nov 25, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible.
We had an overnight from returning from El Gouna until our flight left in the morning. I chose the hotel because of it's proximity to the airport and the photos seemed "good enough". We stayed in a "superior room" on the forth floor. Leading up to the room the hallway was long and seemed dated. Fine. But photos of the interior of rooms, I recalled being nicer. We got to our "superior room" to find the most dated interior. The laminate flooring has warped and had large gaps, indicating it wasn't laid properly. The "sofa" was stained. Knobs on the fixtures weren't cleaned and we had to wash our hands after attempting to turn lights off. There was long hairs on the counter in the bathroom. The floor seemed dirty enough that I laid a towel and left my shoes on it, so in case I had to use the toilet in the night I wouldn't accidentally not wear my shoes.
Thankfully our flight was delayed from Hurghada so instead of the 8 hours I intended to be in this hotel was shortened to about 5.5 hours.
Worst of all... I woke and found multiple bites on my wrists and ankles. All relatively close together... much like a bed bug would leave bites. So suffice to say... I've spent my first day back after what was a lovely vacation, bagging and isolating our belongings until they could be washed and dried on high temperatures, diligently vacuuming and steaming our suitcases. Spend a little extra for the peave of mind to stay elsewhere. Truly a terrible experience!
Verified traveler
Stayed 1 night in Nov 2024