Prime Residence Heliopolis

3.5 star property

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Photo gallery for Prime Residence Heliopolis

Deluxe Studio | Living area | 45-inch Smart TV with satellite channels
Standard Studio | Minibar, blackout drapes, iron/ironing board, free WiFi
Superior Studio | Living area | 45-inch Smart TV with satellite channels
Deluxe Studio | Living area | 45-inch Smart TV with satellite channels
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Thawra Street, Cairo, Cairo Governorate, 4470351
  • City Stars
    ‪12 min walk‬
  • Cairo International Stadium
    ‪8 min drive‬
  • Egyptian Presidential Palace
    ‪9 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪14 min drive‬

Room options

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Apartment, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Studio

  • Studio
  • Sleeps 3
  • 1 Queen Bed

Standard Studio

  • Studio
  • Sleeps 3
  • 1 Queen Bed

Superior Studio

  • Studio
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Prime Residence Heliopolis

3.5-star aparthotel in Heliopolis
Along with concierge services, this aparthotel has a 24-hour front desk and free WiFi in public areas. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a Smart TV with satellite channels. Additional amenities include a minibar, free bottled water, and an iron/ironing board.
Prime Residence Heliopolis offers 36 air-conditioned accommodations with minibars and complimentary bottled water. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Prime Residence Heliopolis features concierge services and an elevator. Public areas are equipped with complimentary wireless Internet access.

Prime Residence Heliopolis has designated areas for smoking.

Languages

Arabic, English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 8 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 45-inch smart TV with premium satellite channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board

Location highlights

  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 36 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8 per night
Cribs (infant beds) are available for USD 4 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 4 per night
  • Rollaway bed fee: USD 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property

Property is also known as

Prime Heliopolis Cairo
Prime Residence Heliopolis Cairo
Prime Residence Heliopolis Aparthotel
Prime Residence Heliopolis Aparthotel Cairo

Prime Residence Heliopolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.6/10

Cleanliness

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property. Would have given them 5 stars if the windows were better sound proof as the street is very noisy
Stayed 2 nights in Mar 2025

4/10 Poor

Bassam

Liked: Cleanliness
Disliked: Amenities
Front desk employees were good, reservation employees were terrible, I had to check out earlier and they refused to refund the rest of my paid reservation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, room comfort
Nice location
Very Good service prívate . Always someone at the front desk. In a Good location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Selly

Liked: Cleanliness, property conditions & facilities
I have great experience with the staff in the hotel. Great service with Islam ordering Uber everyday. Also Abdullah was very helpful ordering food. One recommendation is to offer breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

khadar

Liked: Cleanliness, amenities, property conditions & facilities
I’m not quite sure where to begin, as this is my first time writing a review for a hotel or residence. Visiting Egypt for the first time, I was pleasantly surprised by the level of luxury at Prime Residence. Its location is ideal—close to the airport and just a short distance from City Stars Mall. I was impressed by the design and cleanliness of the residence. The staff provided exceptional service, and I felt secure throughout my stay. I wholeheartedly recommend this place to anyone visiting, and I’m already looking forward to returning in June. Thank you for showing me that Egypt can be as luxurious as Dubai!
Stayed 6 nights in Feb 2025

10/10 Excellent

Youssef

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, room comfort
Highly recommend
The location is fantastic, and the staff is friendly. The amenities are great, with a hair salon nearby, taxi services available, laundry provided, and complimentary water. The apartment itself is very good—though it doesn’t get much natural light, this wasn’t an issue for us as we spent most of our time out exploring.
Stayed 8 nights in Feb 2025

6/10 Okay

Talal

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Comfortable but noisy road
The room itself was good, staff were friendly and eager to help especially the night staff young man. The downside , two main things: 1- the hotel was half an hour walk to City Stars and not 12 minutes as advertised, which considerably affected my plans. 2- It’s on a main road, almost like a very busy highway with almost ZERO noise isolation, even with ear plugs it’s difficult to sleep in spite of very comfortable bed. I would’ve extended my stay, if it wasn’t for the noise.
Stayed 2 nights in Jan 2025

8/10 Good

Onsy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean. Staff are cheerful and helpful. When you ask for help, they respond quickly and solve the problem The only problem is the internet is very weak.
Stayed 8 nights in Jan 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and very spacious rooms. Excellent for singles or couples. Free bottled water on request. Used the laundry machine and hang to dry (although must bring your own soap). Air conditioner was strong and effective. Would recommend if you want to be outside of the main downtown.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohjah Ahmed

Traveled with family
Liked: Cleanliness, room comfort
Amazing stay
The stay was very good staff is very helpful I would like to thank Abdullah housekeeper he was very very helpful, Islam front desk , Mohammed front desk night shif They are all very nice people and made my stay wonderful
Stayed 13 nights in Dec 2024

10/10 Excellent

Rahaf

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation, the staff is very helpful and the reception is fast, the room is very clean and very comfortable, I will repeat my visit to this hotel
Stayed 8 nights in Dec 2024

10/10 Excellent

Saif

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

???????

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abdelhak

Liked: Cleanliness, room comfort
Très comfortable établissement
Très comfortable résidence et personnel très sympathique et très agréable
Stayed 5 nights in Feb 2025

10/10 Excellent

Adil

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adil

Liked: Cleanliness, room comfort
المكان نظيف وهادئوقريب من محطة مترو والمطار الموظفون كانوا متعاونون في تعاملهم وسهولة في الاستفبال والمغادرة
Stayed 3 nights in Jan 2025

8/10 Good

Wang

Traveled with group
Liked: Cleanliness, room comfort
还不错的酒店
新装修的酒店非常新,我当时住5楼,一边还是毛坯房。新装修有点味道。但是整体很新,布置也很现代,配套设施全新很齐全。有洗衣机,餐具,灶台,碗筷等,适合常住。不过服务人员服务意识一般,不知道是不是对服务费有很高预期,可能我们给少了,人家看到我们不太待见。离店时帮忙搬行李也是草草了事。所以多透气,多训练员工服务性,比让我们离店前填写酒店评价表来的重要。
Stayed 1 night in Dec 2024