6/10 Okay
Charisse
Sep 24, 2024
CONS: The Wi-Fi was very inconsistent. They’ll hook you up with a different Wi-Fi and password each time but kept disconnecting. The night receptionist (young,tall, dark skinned with beard) on our arrival was DISHONEST. Do not ask him for help with any food delivery because he will triple the real price. It left a VERY BAD IMPRESSION. Do not book a room with a view of the pyramid If you can’t handle the daily dose of camel and horse manure wafting into your room specially at night. It was also very noisy. Staff grasped the rims of the plastic cups with their fingers or placed their hands or palm over the opening on the mugs. *Don’t offer to carry our drinks if you can’t do it in a sanitary way.* Dinner/snacks were also served cold thus, we never ordered again. Bathroom badly needed a makeover. The water tap and bowl stench was unbearable. The refrigerator in our room would randomly rattle & made this loud whirring sound disturbing our sleep. The bed was only covered with a thin sheet and some of the linens have stains on them and quite a lot of pilling on the pillows.
PROS: FREE pickup / Money exchange at the counter / Rooftop view and location was amazing/ Hot Shower & AC was excellent / Falafels were TASTY! / Their drivers were impeccable. However, the one on arrival had a non functional seatbelt at the back / Some STAFF like Hani, Omar and an older gentlemen with a black waist bag were genuinely good and welcoming.
Charisse
Stayed 3 nights in Sep 2024