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Staybridge Suites Cairo Citystars by IHG

4.0 star property

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Photo gallery for Staybridge Suites Cairo Citystars by IHG

Down comforters, in-room safe, desk, laptop workspace
Exterior
Point of interest
View from room
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Emtedad Makram Obeid Street, Cairo, 11737
  • City Center Shopping Mall
    ‪8 min walk‬
  • City Stars
    ‪10 min walk‬
  • Tivoli Dome
    ‪4 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, Kitchen

Down comforters, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

  • 747 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Down comforters, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 569 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

  • 1744 sq ft
  • City view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Balcony

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

  • 1658 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Kitchen

  • 747 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom, Kitchen

  • 925 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 3 Bedrooms, Kitchen

Down comforters, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Kitchen

  • 1518 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 890 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 1245 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Staybridge Suites Cairo Citystars by IHG

4-star Cairo hotel, connected to a shopping center in Nasr City
12 restaurants, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service, and a meeting room.
Staybridge Suites Cairo Citystars by IHG offers 140 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 12 restaurants. The property also offers a grocery/convenience store. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. This Cairo hotel also offers a fitness center, a terrace, and barbecue grills. Onsite parking is available (surcharge).

Staybridge Suites Cairo Citystars by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Staybridge Suites Cairo Citystars by IHG has 12 restaurants on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • 12 restaurants

Things to do

  • Gym
  • Racquetball/squash
  • Shopping mall

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 18 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Staybridge Suites Cairo
Staybridge Suites Cairo Citystars
Staybridge Suites Citystars
Staybridge Suites Citystars Aparthotel
Staybridge Suites Citystars Aparthotel Cairo
Staybridge Suites Citystars Cairo
Staybridge Suites Cairo-Citystars Hotel Cairo
Staybridge Suites Cairo Citystars Hotel
Staybridge Suites Citystars Hotel

Staybridge Suites Cairo Citystars by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 113 reviews
Rating 8 - Good. 24 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ihsan

Stayed 7 nights in Oct 2024

10/10 Excellent

Tarek, Calgary

Stayed 3 nights in Oct 2024

10/10 Excellent

ahmed, Tripoli

Liked: Amenities
excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed Shah Riza Marikar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really convenient location, right next to a great mall. Also provides a really good breakfast and has good clothes washing facilities and dryers.
Stayed 9 nights in Jul 2024

8/10 Good

Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff everywhere were outstanding. Property very well located. Central to most destinations. Rooms are in necessary need of renovation.
Stayed 11 nights in Jul 2024

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ahmed, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do travel a lot. this year I visited Tampa Florida, Barcelona Spain, Cancun Mexico, Paris France, Athens Greece and now Cairo Egypt. Stay bridge is the best Hotel I have stayed in 2023. Excellent service, awesome staff and good value for your money. Love it. Definitely top of my list next time I am in Cairo, Egypt.
Stayed 3 nights in Nov 2023

6/10 Okay

abdi rahman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good limited options and refills Were not done timely.
Stayed 5 nights in Nov 2023

10/10 Excellent

IFEOMA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Staff very nice and professional nice breakfast variety choice Great service Staff went above and beyond to make our stay very comfortable. I will definitely return to this hotel.
Stayed 5 nights in Sep 2023

8/10 Good

Saleh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good but...
All was good. There was a problem with an AC and they couldn't fix it.
Stayed 4 nights in Jul 2023

8/10 Good

Sumoci

Stayed 1 night in Jun 2023

10/10 Excellent

Wim

Stayed 4 nights in May 2023

10/10 Excellent

Nneka

Stayed 1 night in Apr 2023

8/10 Good

James, MANHATTAN

Traveled with family
Liked: Cleanliness, staff & service
The staff was kind enough to upgrade us to a 3 bedroom suite which made our lives pretty easy. The room was nice, but is due for some updating. Thankfully the staff and the breakfast made up for any shortcomings.
Stayed 1 night in Feb 2023

10/10 Excellent

Walid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Jeannette, warsaw

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our children and we love that our room was big enough to accommodate all of us, even 3 bathrooms which was awesome. We also love that it was connected to the mall with its own private entrance. Breakfast was also good.
Stayed 1 night in Jan 2023

10/10 Excellent

Shamsul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable. Friendly staff. Convenient.

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the free breakfast with hand cooked omelettes, eggs, and pancakes. The staff is focused on your comfort. Only thing I would change would be to have faster and larger capacity washers and dryers on property.

8/10 Good

Umar

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Adnan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location but needs updating.
It started out a bit rough. After a long journey we found out they don’t have our reservations. I showed them the confirmed reservations from Hotels.com. But they said they have nothing in their system. Long story short after numerous phone calls and waiting for 2 hours they finally sort out. Finally when we got the room and got all settled in, they told us we will need to Change the room because they gave us a wrong one. It took me 3 hours of going back and forth, running up and down to different rooms we finally got the room. I love the location of the hotel, that’s about it. Very bad experience this time. Never had this issue before when we stayed there many times in the past. Location is awesome. We can go to the mall form the same elevators. Which is very cool. As for the hotel itself, it is outdated. Toilet flush system was broken. Excellent customer support. Everyone who works there was very friendly. Rooms were somewhat clean. Value for your money? We paid premium price for 2.5 star hotel. Location is the only reason we chose this. We may not stay there again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Farouk, Verona

Stayed 1 night in Jan 2023

6/10 Okay

shnique, brooklyn

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This property needs lots of updating. The only thing I liked was that it is connected to a mall. The surrounding area is also very nice
Stayed 7 nights in Aug 2022

10/10 Excellent

Migdala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and helpful. We received a Free room upgrade. Location was excellent. We felt safe and pampered!
Stayed 5 nights in Jul 2022