Hôtel Metropol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Metropol

View from room
Suite, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Room amenity
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly

Explore the area

Map
45 Quai du Rhin, Calais, Pas-de-Calais, 62100
  • Parc Richelieu
    5 min walk
  • Calais Hotel de Ville
    7 min walk
  • Musée des Beaux-Arts et de la Dentelle
    7 min walk
  • Calais (CQF-Calais - Dunkerque)
    22 min drive

Room options

Twin Room, City View

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room, City View

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, City View

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Triple Room, City View

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Hôtel Metropol

3-star hotel in Calais City Center
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Hôtel Metropol offers 40 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 95-cm flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Hôtel Metropol features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Calais hotel also offers concierge services, complimentary newspapers in the lobby, and room service (during limited hours). Onsite parking is available (surcharge).

Hôtel Metropol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
BAR - This bar serves breakfast only.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 13 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge

Restaurants on site

  • BAR

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 95-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 13 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Metropol Calais
Metropol Calais
Hôtel Metropol Hotel
Hôtel Metropol Calais
Hôtel Metropol Hotel Calais

Hôtel Metropol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 85 out of 223 reviews" "
Rating 8 - Good. 88 out of 223 reviews" "
Rating 6 - Okay. 34 out of 223 reviews" "
Rating 4 - Poor. 7 out of 223 reviews" "
Rating 2 - Terrible. 9 out of 223 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Very nice hotel, excellent friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antony W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lindsey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet spot that's pretty central to all of Calais attractions. It is fairly outdated, and the rooms are dark, but given the price point it is expected.
Stayed 3 nights in Jun 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the train station and walk-able to beach and restaurants
Stayed 1 night in Jun 2024

8/10 Good

Tina

Stayed 1 night in May 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in the Metropole many times on the last night of our holiday. New to the room was a kettle, tea & coffee. A good from us. We particularly like staying here, because there is a locked garage, so we feel safe leaving things in the car on our final night in France.
Stayed 1 night in May 2024

8/10 Good

Alexander

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location.
Stayed 1 night in May 2024

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very old dated hotel, but friendly staff. Close to train station, walkable to downtown area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Stuart

Liked: Cleanliness, staff & service
Friendly and informal. Able to have an evening drink at the bar. Not so good : toilet tiny and the restaurant was closed. The advertised restaurant was a strong reason for choosing this hotel. Potential customers should check this first!
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to the station and bus depot in Calais. Within walking distance of the town centre. Very friendly and welcoming staff. The availability of secure parking was an attraction but it was also very safe to park on the street outside. Good value for an ivernight stay en route to the UK
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location - but NO internet
The location of this hotel is fantastic !!! It is right near the main bus drop/pickup and the train station is less than 100 yards away yet you don't hear it. The front desk staff is incredibly professional and friendly. The only thing people need to be aware of is that their internet has not been working for a few months and that is something they need to make people aware of
Stayed 1 night in Mar 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Decor a little tired, however room & common areas immaculately clean. Would stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Horacio

Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit
We enjoyed our stay here. We come to Calais quite often and would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

kaelin

Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located around the corner from both the train and bus stations. So handy for walking to shops and restaurants
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So central to everything
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most helpful and amazing lady checked us in and was super helpful with both scanning and helping with ice-cubes and information
Stayed 1 night in Oct 2023