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ibis Calama

3.5 star property

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Photo gallery for ibis Calama

Restaurant
Front of property
Lobby
Business center
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
Calle Nueva 2, 1857, Calama, 1390000
  • Calama Municipal Stadium
    ‪8 min walk‬
  • Mall Plaza Calama
    ‪8 min walk‬
  • Los Lolos Park
    ‪9 min walk‬
  • Calama (CJC-El Loa)
    ‪8 min drive‬

Room options

Comfort Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room, Multiple Beds

  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Comfort Room, 2 Twin Beds

  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

ibis Calama

3.5-star Calama hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Ibis Calama offers 140 air-conditioned accommodations with safes. LCD televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

A complimentary manager's reception is offered each day.
Ibis Calama has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 10 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 10 for adults, and USD 10 to 10 for children
  • Pet fee: USD 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Calama Hotel
ibis Calama Hotel
ibis Calama Calama
ibis Calama Hotel Calama

ibis Calama Reviews

Reviews

6.6
Rating 10 - Excellent. 24 out of 98 reviews
Rating 8 - Good. 23 out of 98 reviews
Rating 6 - Okay. 20 out of 98 reviews
Rating 4 - Poor. 18 out of 98 reviews
Rating 2 - Terrible. 13 out of 98 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, and excellent breakfast with a lots variety
Stayed 1 night in Mar 2025

6/10 Okay

Kamal

Traveled with family
Ok property… best for couples or singles.
Stayed 2 nights in Jun 2024

2/10 Terrible

Marco

Business traveler
Liked: Property conditions & facilities

Check in takes too long

Check in takes too long. The way to give the breakfast takes too long because is one per one person. Always the information about the reservation in Hotels is no concordant with the Hotels reservation.
Stayed 3 nights in Sep 2021

6/10 Okay

Marco

Business traveler

Habitación fría

Habitación muy fría
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Pésimo servicio. Al momento del check out no me entregaron la factura ya que tenían inconvenientes para hacerlo y se comprometieron a enviarla posteriormente. Después de más de una semana no la he recibido a pesar dd que me he comunicado tres veces con el hotel. Adicionalmente, contraté la estadía con desayuno incluido y me tocó pagarlo en el hotel.
Stayed 1 night in Jan 2021

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent accommodation centrally located

This is a reasonably new property so is in good condition. The facilities are basic but adequate for a short stay and the hotel is clean. It’s centrally located near to a mall that has everything you could need. The service was friendly and the breakfast was very reasonably priced for good quality.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with the usual brand facilities. Disappointed when tried dinner only 20% of menu being available
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Affordable and centrally located, but very minimal.
Stayed 13 nights in Jul 2019

4/10 Poor

OSCAR

Disliked: Staff & service, room comfort

Short stay but not a good experience

Check in was extremely slow and a terrible experience overall. I got to the hotel around 9 am from Santiago and needed to go to San Pedro de Atacama for a tour so I politely requested an early check in to have a shower and change my clothes however they wanted to charge me more than what I paid for the whole booking. There were rooms ready and available so I don't understand why they try to rip off costumers instead of making them happy when they need it. And to top it up they also tried to charge me a tax which is only for Chilean citizens. A part from that, rooms are very small, twin beds are tiny, and wifi really poor.
Stayed 1 night in Apr 2019

4/10 Poor

JJ

Traveled with partner
At check in, staff informs me that hotel is closed due to short of water supply.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a grocery store and shops. Room was clean and tidy and wifi worked just fine. The only drawback for me was how much they charged me for a late checkout but maybe it is just my lack of familiarity with hotels in Chile. In the USA that would have been a lot more affordable.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We only stayed one night as we had an early flight out to Santiago. For a very new hotel we were very disappointed firstly the restaurant service was very slow and then we had no hot water for a shower at 8 pm so we set our alarm for 5am as we were being picked up by a taxi at 5:45am only to once again have no hot water for a shower. Then when we mentioned this at check out we were basically ignored whether this was an English issue or just plain rudeness I’m unsure!
Stayed 1 night in Nov 2018

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice New Hotel

This is a newer hotel with funky designs throughout the hotel. The hotel location was good. Walkable to the bus station and close to a major supermarket. Staff were kind. The room was a bit small but comfortable and good for a one night stay. The buffet breakfast was good. I would recommend for a short stay.
Stayed 1 night in May 2018

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EStadia de 1 noche por trabajo. Cumple. Todo limpio, moderno y las camas comodas. Desayuno con todo lo necesario. Volvería.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Uma noite para após ir ao Atacama

Razoável, padrão ibis. Achei a região um pouco perigosa
Stayed 1 night in Jan 2025

8/10 Good

Ricardo V

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

adolfo

Stayed 2 nights in Dec 2024

8/10 Good

Sofie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

juan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
hotel moderno, me queda cerca de donde vengo a trabajar.-
Stayed 1 night in Dec 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ibis standard avec parking privé
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Estaba full el hotel sin embargo se las arreglaron para que el servicio no demorase tanrto
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cidade perigosa

O Hotel é igual a todos da rede íbis, porém a cidade da Calama não oferece um mínimo de segurança. A começar pela recomendação da recepção para termos cuidado!! Eu não recomendo ficar em calama
Stayed 1 night in Apr 2024