Hotel Marina - Oficial

3.0 star property

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7 outdoor pools, pool umbrellas, sun loungers
Reception
Reception hall
Free daily buffet breakfast
7 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Pool
  • Kitchen
  • Air conditioning
$79
includes taxes & fees
Nov 4 - Nov 5

Explore the area

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Avenida Caminho do Lago, Fazenda Santo Antonio das Lages, Caldas Novas, 75690-000
  • Place, Nautico Water Park
    ‪1 min walk‬
  • Place, Corumbá Lake
    ‪3 min drive‬
  • Place, Acqua Park diRoma
    ‪13 min drive‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪14 min drive‬

Room options

Apartment with Kitchen

  • 430 sq ft
  • Sleeps 4

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Sofa Beds

Family Suite -6 guests- Standard

  • 484 sq ft
  • Sleeps 6

Similar properties

About this property

Hotel Marina - Oficial

3-star Caldas Novas hotel with free water park
This hotel features 7 outdoor pools, free water park access, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.
Hotel Marina - Oficial offers 160 air-conditioned accommodations with minibars and complimentary toiletries. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, and microwaves.

Bathrooms include showers. 32-inch LED televisions come with satellite channels. Housekeeping is offered daily and hair dryers can be requested.

7 outdoor swimming pools are on site along with a complimentary water park and a sauna.
Hotel Marina - Oficial features 7 outdoor swimming pools, a complimentary water park, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance.

Hotel Marina - Oficial has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free water park
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to change guestrooms within the same room category every Saturday until their check-out date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Marina Flat Náutica Hotel Caldas Novas
Marina Flat Náutica Caldas Novas
Prive Marina Flat & Nautica Caldas Novas Brazil
Prive Marina Flat Náutica Hotel Caldas Novas
Prive Marina Flat Náutica Hotel
Prive Marina Flat Náutica Caldas Novas
Prive Marina Flat Náutica
Marina Flat Náutica

Hotel Marina - Oficial Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 135 reviews
Rating 8 - Good. 44 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 12 out of 135 reviews
Rating 2 - Terrible. 7 out of 135 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing, easy check in and check out. No complaints at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Mateus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing
Stayed 4 nights in Jan 2022

4/10 Poor

G, London

Liked: Staff & service
I ended up at this hotel after having left a previous one two days prior as it was just too bad. I stayed for one night at the Best Western but as they were fully booked for the weekend I could not stay beyond the one night. I searched other hotels in the area and booked a room at the Prive Marina. Once I got there I realised that it belong to the same group of hotels as the one I had checked out of two days prior. As I was to stay there for just one night I decided to close my eyes to any shortcomings and just get some rest. The experience was similar to the one had at their sister hotel, Prive Atrium Thermas (see my review for that hotel under the hotel listing). The room is offered bare of any amenities - as I am travelling for about a month, one would expect to find simple things like shampoo, soap, fresh usable towels, hair drier, some water in the fridge, etc. There was absolutely nothing. Wi-fi connectivity was an issue again as was the food, which consisted of a selection of processed foods and drinks, with the exception of some fresh fruit provided. The restaurant is in an open area, so there was a big problem with flies and birds that kept coming to the tables to feed on leftovers on plates that were not being collected soon after guests had finished their "meal". I was so disgusted by what I saw that I drove into town for dinner instead as I didn't want to repeat the breakfast experience. I wouldn't stay at this hotel again or recommended it to anybody.
Stayed 1 night in Nov 2018

10/10 Excellent

Silvane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Gostei demais do hotel. Excelente para ir com família. Super confortável e tranquilo.
Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartamento amplo porém a limpeza deixou a desejar, móveis todos empoeirados, solicitei por duas vezes a limpeza e fronhas para os travesseiros machados e não fui atendido, por fim deixei pra lá para não estraga minhas férias em família.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cristiano

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deplorável: hotel imundo e sem estrutura

Decepcionante! Talvez essa seja a melhor palavra. Não confie nas fotos que você vê! Você reserva um hotel "resort" para passar as férias com a sua família e desfrutar das águas termais do município. Quando chega lá, a água das piscinas é aquecida por caldeira, que está quebrada. Então, ficou uma piscina de 7m x 6m para atender a todos os hóspedes do hotel, com uma água imunda, cheirando a urina, bom os ladrilhos da piscina imundos. Não bastasse isso, a limpeza dos quartos é deplorável. Os lençóis das camas eram imundos. No que diz respeito à meia-pensão, parecia comida do pior bandejão universitário. Isso quando tinha comida. Das parcas opções, era necessário que se tivesse sorte para chegar e ter disponível para consumo. Talvez com o objetivo de reduzirem um pouco o drama que seria a nossa estada, ofereceram dois hotéis da rede para o day-use. Hotéis lotados, a mais de 30 minutos de distância do local onde nós reservamos, com perda de tempo de movimentação, gasto de transporte e sem qualquer suporte do Marina. O pior é chegarmos a esses hotéis e terem funcionários da rede nos oferecendo para nos tornarmos proprietários de uma dessas "maravilhosas" unidades no sistema de multipropriedade. Certamente o valor que pagamos é demasiado alto para um hotel apenas dormitório. Nesse sentido, adotarei medidas para reaver parte dos recursos despendidos por mim, pois, com o valor gasto, teria ficado em um hotel que correspondesse à minha expectativa e de minha família.
Stayed 7 nights in Jul 2025

8/10 Good

Synara

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
O hotel muito bom, café com boas opções tbm, porém tenho alguns pontos. Fiquei hospedada 3 noites, nos dois últimos dias, passamos o dia inteiro fora do hotel, tiramos cartão de energia, acendemos a luz para fazer a limpeza do quarto, e ele não foi limpo nem um dia. E detalhe o hotel estava super vazio porque a caldeira estragou então estava sem água quente, outro ponto, porque eles não nos avisaram e quando chegamos lá eles queriam nos trocar de hotel, e seria péssimo pq escolhemos aquele hotel por ser perto do evento que íamos, mas no fim eles falaram que poderíamos ficar lá se não nos importássemos das piscinas estarem com água gelada e de fato não era um problema. Agora um problema foi eu ter pago para tomarmos café da manhã e ter direito de checkout até 11 da manhã e não servirem o café e não avistarem tbm! Fora esse problemas, o hotel é muito bom e funcionários super educados
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Ana

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Quenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

MARLUCIA MARIA DE

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Infelizmente não obtivemos uma boa experiência. As piscinas estavam com água fria. E as refeições ficaram um pouco a desejar também. O local para descansar é ótimo com bons quartos.
Stayed 3 nights in May 2025

10/10 Excellent

Luiz Alberto da

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa estadia
Stayed 5 nights in Apr 2025

8/10 Good

Valter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houve troca do hotel e só nos avisaram no checkin!

Em geral a estadia foi muito boa! Mas houve um contratempo por parte do hotel pq reservamos o marina hotel de frente o lago e só na hora de fazer o chechin nos avisaram que houve mudança do hotel para um hotel da mesma rede no centro. Tivemos que deslocar 14 km até chegar no hotel. Poderiam ter avisado com antecedência a troca de hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Romulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Fernanda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Estadia razoável.

A estadia foi bem razoável. Não sou muito de criticar limpeza ou variedades no café da manhã, mas desta fez me incomodou bastante. O apartamento com aspecto que de foi limpo há meses. Para todos dos cantos tinham teias de aranhas e pequenos insetos, muito empoeirado e as fronhas com mal cheiro de "uso". Fui informada que o restaurante estava fechado há alguns meses e havia aberto novamente pouco antes do feriado do carnaval. Muita mosca em cima dos pães e frutas, alguns biscoitos e pães estavam duros. Enfim, acho que pela estrutura, poderiam melhorar estes pontos. Sobre o atendimento, nada a reclamar. Fomos muito bem atendidos em todos os momentos.
Stayed 3 nights in Mar 2025

8/10 Good

Alexandre

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel com uma estrutura incrível ,falta so um pouquinho mais de atenção nos detalhes e manutenção
Stayed 3 nights in Mar 2025

10/10 Excellent

Thais

Stayed 3 nights in Mar 2025

6/10 Okay

Michelle Cristina

Traveled with family

Caldas Novas sem piscina quente não é Caldas Novas

Água fria nas piscinas, bolo estragado no café da manhã, pão seco, comprei a hospedagem com acesso ao parque aquático Náutico, que fica ao lado do apto, quando cheguei lá trocaram para um outro parque aquático a 20 minutos de carro
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Thainara

Liked: Staff & service, property conditions & facilities, room comfort
Gostei , mas não tive limpeza nem toalhas novas
Stayed 2 nights in Mar 2025

2/10 Terrible

Leonardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

João Paulo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Foi ótimo graças a Deus. Família satisfeita férias abençoada. Dentro da espectativa.
Stayed 3 nights in Jan 2025

6/10 Okay

Pedro artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024