13 outdoor pools, a restaurant, and a bar/lounge are available at this resort. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Housekeeping is available once per stay.
Resort Dolphin Gran Hotel offers 10 air-conditioned accommodations with hair dryers. Accommodations are furnished with desks and dining tables. 19-inch plasma televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided once per stay.
13 outdoor swimming pools are on site along with a waterslide.
Guests can pamper themselves by indulging in the onsite spa services.
Resort Dolphin Gran Hotel features 13 outdoor swimming pools and a waterslide. The resort offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Caldas Novas resort also offers spa services, coffee/tea in a common area, and a communal living room. Onsite parking is available (surcharge).
Resort Dolphin Gran Hotel has designated areas for smoking.
Resort Dolphin Gran Hotel has a restaurant on site.
Languages
Portuguese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (BRL 30 per day)
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
13 outdoor pools
TV in common areas
Waterslide
Family friendly
13 outdoor pools
Dining table
Waterslide
Conveniences
24-hour front desk
Guest services
Housekeeping (once per stay)
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Elevator (59 inch wide door)
Front entrance ramp
Pool access ramp on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
Communal living room
Designated smoking areas (fines apply)
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
19-inch plasma TV with digital channels
Food and drink
Dining table
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 75 per pet, per night, plus a one-time cleaning fee of BRL 75 and a deposit of BRL 75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Cleaning deposit: BRL 100 per stay
Cleaning fee: BRL 150 per accommodation, per stay
A damage deposit of BRL 100 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: BRL 30 per day
Pet deposit: BRL 75 per day
Pet fee: BRL 75 per pet, per night plus BRL 75 one-time cleaning fee
Service animals are exempt from fees
Housekeeping fee: BRL 150 per stay; may vary based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Dolphin Gran Caldas Novas
Resort Dolphin Gran Hotel Resort
Resort Dolphin Gran Hotel Caldas Novas
Resort Dolphin Gran Hotel Resort Caldas Novas
Resort Dolphin Gran Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews" "
6 - Okay
1
Rating 4 - Poor. 2 out of 4 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 4 reviews" "
2 - Terrible
0
5.0/10
Cleanliness
7.0/10
Staff & service
6.0/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
6/10 Okay
Luiz Cesar
Traveled with family
Jul 23, 2024
Liked: Staff & service
A estadia foi boa, mas os preços de refeições e bebidas são proibitivos e, nos finais de semana, faltam cadeiras e mesas ao largo das piscinas. Outra coisa que observei foi a falta de equipamentos contra incêndio. Não existem escadas e nem mesmo heliporto.
Duas horas para fazer chekin, não tinha toalhas no quarto, cama com fedor de mofo, tv estragada, com volume que não abaixava, não tinha box no banheiro, no qual molhava o banheiro todo, chuveiro descompensado, água fria.