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Rio Quente Resorts - Cristal Resort

3.5 star property

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Photo gallery for Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, sun loungers
Fitness facility
Interior
Minibar, in-room safe, desk, blackout drapes
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Gym
  • Spa
  • Pool

Explore the area

Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000
  • Serra de Caldas State Park
    ‪1 min walk‬
  • Hot Park
    ‪9 min walk‬
  • Parque das Fontes
    ‪11 min walk‬
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪79 min drive‬

Room options

View all photos for Promo Black Suíte Luxo

Minibar, in-room safe, desk, blackout drapes

Promo Black Suíte Luxo

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Large Twin Sofa Bed

Similar properties

Front of property

Rio Quente Resorts - Hotel Giardino

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
3.8 out of 5, Good, (338)
The price is $271
per night
$317 total
includes taxes & fees
Mar 10 - Mar 11
Rio Quente Resorts - Hotel Giardino

About this property

Rio Quente Resorts - Cristal Resort

3.5-star Rio Quente resort walkable to Hot Park
Catch some rays on Rio Quente Resorts - Cristal Resort's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Rio Quente Resorts - Cristal Resort offers 104 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rio Quente resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Unwind on the resort's private beach. At Rio Quente Resorts - Cristal Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This beach resort also offers a complimentary water park, a complimentary children's club, and a children's pool.

Rio Quente Resorts - Cristal Resort has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Pizzaria Oliva - This restaurant specializes in pizza.
Marolo Cafe - This coffee shop specializes in local and international cuisine. Open daily.
Stella Artois Lounge - This brewpub specializes in Belgian cuisine. Open daily.
Bar dos Ventos - This cocktail bar specializes in local and international cuisine. Open daily.
Restaurante Giardino - This restaurant specializes in Italian cuisine. Open daily.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 4 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar dos Ventos
  • Marolo Cafe
  • Pizzaria Oliva
  • Restaurante Giardino
  • Stella Artois Lounge

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Mini golf
  • Playground
  • Rafting
  • Snorkeling
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 81 reviews
Rating 8 - Good. 25 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

2/10 Terrible

Wialli Ferreira

Traveled with partner
Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

leticia

Stayed 2 nights in Nov 2022

8/10 Good

Alexandre

Stayed 6 nights in Jun 2022

10/10 Excellent

Luis

Stayed 3 nights in May 2022

8/10 Good

ismaria

Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Stayed 2 nights in Nov 2021

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2021

6/10 Okay

Vanessa

Stayed 2 nights in Sep 2021

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service
Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021

6/10 Okay

Bruna

Traveled with family
Disliked: Cleanliness, staff & service
Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021

6/10 Okay

Cleisson

Stayed 4 nights in Jul 2021

10/10 Excellent

Fabio

Stayed 2 nights in Dec 2020

10/10 Excellent

Edson

Stayed 3 nights in Nov 2020

4/10 Poor

Marcelo

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and welcoming. The food was pretty good for a buffet dinner.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service not good in check in and check out. Didn’t have activities in the hotel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Newest hotel in Rio Quente
We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.
Stayed 2 nights in May 2018

6/10 Okay

Juarez

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia, Curitiba

Stayed 5 nights in Mar 2022

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento péssimo!
Atendimento péssimo!
Stayed 1 night in Dec 2021

8/10 Good

Zilton Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021