Tierras del Norte

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitization practices of any association

Staffed front desk

Events/parties not allowed

Guest will receive an email before arrival 48 hours

Front desk opens daily at 7:00 AM

Front desk closes daily at midnight

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Cash deposit required

Debit cards

No gap period between guest stays

The seasonal outdoor pool opens in September.

Pool access available from 10:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.