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Apartamentos Neptuno

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Apartamentos Neptuno

Reception
Couples treatment rooms, sauna, spa tub, massages
Couples treatment rooms, sauna, spa tub, massages
Couples treatment rooms, sauna, spa tub, massages
Porch

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry
  • Pool

Explore the area

Map
c/ Sant Josep, 84, Calella, 08370
  • Dalmau Park
    ‪1 min walk‬
  • Museum of Tourism
    ‪3 min walk‬
  • St. Jaume Hospital
    ‪5 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪42 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Terrace (4-6 adults)

Fridge, microwave, electric kettle, toaster

Apartment, 2 Bedrooms, Terrace (4-6 adults)

  • 484 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2-4 adults)

Fridge, microwave, electric kettle, toaster

Apartment, 1 Bedroom, Balcony (2-4 adults)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace (2-4 adults)

Fridge, microwave, electric kettle, toaster

Apartment, 1 Bedroom, Terrace (2-4 adults)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, Balcony (1-2 adults)

Studio, Balcony (1-2 adults) | Laptop workspace, soundproofing, iron/ironing board, free WiFi

Studio, Balcony (1-2 adults)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4-6 adults)

Fridge, microwave, electric kettle, toaster

Apartment, 2 Bedrooms, Balcony (4-6 adults)

  • 484 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2-4 adults)

Fridge, microwave, electric kettle, toaster

Apartment, 1 Bedroom (2-4 adults)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Apartamentos Neptuno

3-star Calella hotel with 2 outdoor pools
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Housekeeping is not available.
Apartamentos Neptuno offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Calella hotel provides complimentary wireless Internet access. Cable television is provided.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Apartamentos Neptuno features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Calella hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Apartamentos Neptuno is a smoke-free property.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
From November 1 to March 31, reception is open Monday - Friday from 9 AM to 5 PM. From April 1 to October 31, reception is open 24 hours, 7 days a week.

Renovations and closures

The property is closed between November 3 and March 27.

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 30 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet deposit: EUR 30 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HUTB-007038AHUTB-007046-HB-000310

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Apartamentos Neptuno
Apartamentos Neptuno Calella
Apartamentos Neptuno Hotel
Apartamentos Neptuno Hotel Calella
Neptuno Apartamentos
Apartamentos Neptuno Hotel
Apartamentos Neptuno Calella
Apartamentos Neptuno Hotel Calella

Apartamentos Neptuno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 52 reviews" "
Rating 8 - Good. 28 out of 52 reviews" "
Rating 6 - Okay. 8 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tania Adrianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in apartment 14. It had everything we needed for a comfortable stay albeit the accommodation was very basic. A comfortable seating area and some updated furniture would have been great, as would some coffee pods for the machine. We also had to go and buy toilet roll as the housekeeping only came once and this was after we were due to run out! The facilities in the hotel are lovely - very clean and comfortable. Loved the rooftop pool but don’t expect to swim in it! The other pool was always in the shade and also small too so we didn’t use that one. Breakfast and dinner were good and the snack menu was great, as were the cocktails. Staff were mostly great. Love the location, so handy having everything in walking distance.
Stayed 4 nights in Sep 2024

8/10 Good

Thelma

Traveled with group
Liked: Staff & service
Stayed 8 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
I needed to cancel this booking, communication with hotel and hotels.com was awful and resulted in me not receiving a refund
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small resort close to the beach. Too many smokers next to kids pool area.
Stayed 1 night in Aug 2019

8/10 Good

Anna, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
We checked in late due to flight delay but all went smoothly. We stayed in a apartment so didn’t use any facilities in the hotel but had a look around and seemed exactly as the photos showed. Close to beach, train, bus stop, shops & restaurants. We were told to keep our kitchen clean & to empty rubbish which was fine, only disappointing thing was after we’d had a day in Barcelona we came back to unmade beds which wasn’t an issue just unexpected. On checkout they check your room before you vacate the premises and my credit card details were destroyed in front of me.
Stayed 3 nights in Apr 2018

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for time of year
Although out of season we had a great time.Flight and apartment for £100 each for 4 days BARGAIN

6/10 Okay

Genevieve

Disliked: Property conditions & facilities, room comfort

8/10 Good

Robert, Cannes

Liked: Staff & service
Great location
Great location for beach and shops perfect for a family

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel for our family
We had a pleasant stay at Neptuno. The area was lovely and very accessible to the beach and walking avenues along the beach. Shopping and restaurants are nearby. We felt safe during our visit and the hotel staff were very accommodating. Our one issue was the poor internet access. Normally this wouldn't be an issue but we needed it for planning our trip and the Wifi was poor even though they have numerous hotspots.

8/10 Good

steve, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre hotel
Excellent position great staff can be very noisy gets a lot of foriegn teenagers really rowdy at night in september

10/10 Excellent

family, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Lovely hotel in a great spot. Breakfast good, we ate there twice in the evenings and both times we enjoyed it. We had a two bedroom apartment which was lovely and clean but slight criticism would be no drawers in bedrooms and no mirrors. Only mirror was in bathroom which was a nuisance when getting ready to go out in the evenings. Would definitely stay there again though and thoroughly enjoyed our stay

10/10 Excellent

Juan José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general
Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Stayed 4 nights in Aug 2024

8/10 Good

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle hôtel dès l’arriver le hall est très propre personnel au top appartement bien idéal pour les familles nombreuses juste le spa est en plus il faut payer un supplément pour y avoir accès 50min privatiser c’est dommage hors piscine sur roof top pas chauffé pour la période de mai juin dommage mais sinon très bien
Stayed 2 nights in May 2024

8/10 Good

Patrick

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is mooi ingericht, zwembaden zijn klein maar comfortabel (3 stuks buiten en 1 in spa) en personeel is heel erg vriendelijk. Ontbijt is zeer uitgebreid en goed. We zaten in twee verschillende appartementen. Die haalden het 4 sterren niveau niet (wel groot en schoon, maar niet modern en achterstallig onderhoud, vooral wat betreft de badkamers), maar daar was de prijs ook naar. Overall great value for money! Er zijn maar weinig parkeerplaatsen in de garage beschikbaar, dus vroeg reserveren!
Stayed 5 nights in Aug 2022

8/10 Good

Barbara

Traveled with family
Liked: Staff & service
En famille
Très bien situé au centre de Calella, mais du coup un peu bruyant. L’appartement un peu vieillissant et dommage rien pour pendre le linge sur le petit balcon. Une partie de l’hôtel est neuve, certains appartements le sont aussi mais pas tous. Globalement nous avons tout de même passé un bon séjour. Le petit-déjeuner et déjeuner buffet sont très bien.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
En dépit de tout ce qui est écrit partout,y compris dans l appart, aucun service à l arrière saison. Je n ai rien retrouver des images qui m avaient convaincu. Très décevant.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Geluidsoverlast bij verblijf
Het appartement was basic en in orde. We zaten aan het eind van het seizoen. Een dag van te voren kregen we een mail dat alle faciliteiten gesloten waren. Geen zwembad, geen ontbijt. Jammer. Een eerder bericht was fijn geweest omdat we dan nog om hadden kunnen zien naar een ander appartement. Op maandagmorgen begonnen er renovatie werkzaamheden aan het hotel. Er werd een gat in het dak en in een aantal muren gezaagd, geboord en gebeiteld. Dit heeft de hele week aangehouden. Niet wat we hadden verwacht. Onaangekondigd. Hadden we dit geweten dan waren we hier niet naar toe gegaan. Wakker worden door werkzaamheden is niet fijn. Je komt in ons geval voor rust. Deze was ver te zoeken.
Stayed 7 nights in Oct 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très bien placé, personnel très sympa. De nombreuses possibilités au sein de l hotel, piscine, solarium.... Petit déjeuner au top.
Stayed 4 nights in Aug 2019

10/10 Excellent

maria antonieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 2 nights in Aug 2019

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento equipado al completo. Cercanía a la playa y zona comercial. En negativo solo decir que había apartamentos de gente joven y hacían ruido, es recomendable para ir en familia pero hay también gente joven que los reserva.
Stayed 5 nights in Jul 2019