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Comfort Inn & Suites University

2.5 star property

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Photo gallery for Comfort Inn & Suites University

Pool
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
2369 Banff Trail, N.W., Calgary, AB, T2M 4L2
  • McMahon Stadium
    ‪3 min walk‬
  • University of Calgary
    ‪9 min walk‬
  • Foothills Medical Centre
    ‪18 min walk‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites University

Hotel in Northwest Calgary
Along with a 24-hour business center, this hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and RV/bus/truck parking.
Comfort Inn & Suites University offers 82 accommodations with laptop-compatible safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites University has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, Azerbaijani, English, Farsi, Hindi, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • Breakage deposit: CAD 50 per stay
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • In-room safe fee: CAD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn And Suites University
University Comfort Inn
Comfort Inn University Calgary
Comfort University Calgary
Comfort Inn & Suites University Hotel Calgary

Comfort Inn & Suites University Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, room was clean and comfy. They don’t stock water in their vending machine which was a little inconvenient.
Stayed 1 night in Apr 2025

8/10 Good

Louanne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Stayed 1 night in Apr 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet rooms.
Stayed 2 nights in Apr 2025

4/10 Poor

Daryl

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I stayed here recently. Basic hotel and room was clean, but could use some updates. Our shower did not operate very well and needed a new shower head. I stepped on a staple sticking out of the carpet too. That wasn’t a pleasant experience. Breakfast was basic and acceptable.
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very convenient area
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Stay in Calgary

Front desk staff were very helpful. Breakfast was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a nice place but some of the door hardware and fixtures are showing their age. The neighborhood in general is sketchy in the evening and if there are full time residents in there, it will detract in future. The location is excellent however so that's a tough call.
Stayed 1 night in Apr 2025

8/10 Good

george

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean very spacious for the room we had echo of tv was terrible had to sit on end of the bed to hear didn’t want to blast the television
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 3 nights in Mar 2025

4/10 Poor

Darel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was ok, but the pool and hot tub area was really decrepit, broken tile, dirty, everything was all rusty, the hot tub was very dirty...we have been staying at this hotel for years and there has been no proper maintenance on the pool area in a long time...time for Renos!
Stayed 1 night in Mar 2025

10/10 Excellent

Agnes

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Martha

Liked: Staff & service
No gf breakfast and not housekeeping every day
Stayed 1 night in Mar 2025

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Business traveler, Traveled with family
So far all is good
Stayed 1 night in Mar 2025

4/10 Poor

Jeff

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had stains on the walls, damaged corners, elevators were in rough shape, pool closed, bathroom fan was so loud it could wake up residents in the next hotel. The staff however, super friendly, kind, and welcoming. Most likely because they know how badly the condition of the hotel is in.
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was not very good to say the least. 2 staff members did try to apologize which we do appreciate.. but, when getting to our room everything seemed fine until there was a brown ball of something on the bed with a light brown stain. There was also a toe nail on the bed sheet. When informing front desk they sent the chamber maid up while I was out of the hotel (my fiancée and daughter were in the room) and all the lady did was LINT ROLL the bed and leave.. well, upon my arrival I made sure that they were aware of how I had asked them to replace the sheets and instead what the chamfer maid did. They sent her back a 2nd time, boy oh boy was she ever disrespectful and rude towards us with our 7 year old right there. The entire time she was in the room nothing but rude stuff coming out of her mouth AND THEN!!! AND THENNNNNN, once I had enough and asked her why she was being extremely disrespectful towards us and especially with our daughter right there, she has the nerve to tell us that people are rude in that hotel. We were confused as we were not rude in the slightest to ANYONE in that hotel. She proceeds to tell us that 2 rooms people smoked in them… ok? WHAT does that have to do with us? As she was leaving my fiancée politely said thank you for coming back to change the sheets out, she rolls her eyes and walks out. I stay in hotels a heck of a lot and have never been spoken to that way by any staff members, especially the chamber maids. Will not return there.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025