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Comfort Inn & Suites University

2.5 star property

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Pool
Standard Suite, 1 King Bed, Non Smoking | Room amenity
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
2369 Banff Trail, N.W., Calgary, AB, T2M 4L2
  • McMahon Stadium
    ‪4 min walk‬
  • University of Calgary
    ‪17 min walk‬
  • Foothills Medical Centre
    ‪3 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $95
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$104 total
includes taxes & fees
Apr 5 - Apr 6
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About this property

Comfort Inn & Suites University

Hotel in Northwest Calgary
Along with a 24-hour business center, this hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and RV/bus/truck parking.
Comfort Inn & Suites University offers 82 accommodations with laptop-compatible safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites University has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Arabic, Azerbaijani, English, Farsi, Hindi, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 7 2025 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • Breakage deposit: CAD 50 per stay
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • In-room safe fee: CAD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn And Suites University
University Comfort Inn
Comfort Inn University Calgary
Comfort University Calgary
Comfort Inn & Suites University Hotel Calgary

Comfort Inn & Suites University Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 1013 reviews
Rating 8 - Good. 311 out of 1013 reviews
Rating 6 - Okay. 157 out of 1013 reviews
Rating 4 - Poor. 114 out of 1013 reviews
Rating 2 - Terrible. 100 out of 1013 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great price if you need a night away! Pool was slightly dirty, elevator had a funky smell. Room was clean and bed was comfortable. Hotel was quiet, easy to relax.
Stayed 1 night in Dec 2024

10/10 Excellent

Adefemi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Traveled with family
Beds were very comfortable. Freezer in room 302 needed defrosting. No hot water from bathroom sink. Reported upon checkout. Lots of hot water from tub tap. I was the first one down for breakfast at 6:35. The lady open up the doors and greeted me. Helped myself to one sausage and scrambled eggs. They were cold!!! Had to zap that and the coffee . Absolutely no reason for anything to be cold at beginning of breakfast service.
Stayed 1 night in Dec 2024

8/10 Good

PAULO

Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Martha

Business traveler
Liked: Amenities
Disliked: Staff & service
My review its not for hotel is for the service I booked two room with two bedrooms And I received two king size bed rooms Im totally upset about this The hotel didnt change because we book by expedia And Expedia dont do anything to help the customers Its a really bad experience I completely unsatisfied
Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Brett

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap, Dirty and Beat Up.
The rooms are very beat up. There was what looked like a blood stain on the curtain, something was splattered all over the walls. Light switches had gunk in them someone’s used contacts on the carpet. The ice bucket was filthy. When the ice melted from the bag there was crud that was floating in the water. The folks at the counter were friendly enough. It’s funny that nobody asked me how my room was. Even at check out. It’s no fault of theirs that this hotel obviously isnt getting the maintenance and care it should. The beds had a very definitive groove from people sleeping in it and should be replaced. Spend 50 bucks a night more next time and get something good.
Stayed 5 nights in Dec 2024

8/10 Good

Valinda

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Dec 2024

4/10 Poor

David, Calgary

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was very clean as was the room. The bed however was terrible in mattress quality. It bended as in a mattress from the 70’s.
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome night stay Thankyou
The hotel is abit more modern. The hotel receptionist was excellent informing me about the morning breakfast and call my room number to make sure everything was alright when I got in, it was. I like how the room temperature was perfect I did not have to fiddle around with the thermostat or airconditioner. Transit was very close very convenient. Overall had nothing negative to say. It was all positive
Stayed 1 night in Dec 2024

2/10 Terrible

Jesse

Liked: Cleanliness
Disliked: Staff & service
I have to say your night clerk was very ignorant to my wife I'm working out of town and she needed a hotel room I booked though Expedia and called the front desk 8 times with no awnser finally had to call to pretend to make a new reservation to finally talk to someone and upon talking with them to give them my credit card over the phone for the deposit all I got from the clerk was well we can't change anything and contact Expedia all I was calling about was to put the deposit down then the clerk hung up on me I once again called the front desk this being the 10th time calling and who ever awnsered the phone was quick and abrupt stating all she needs is a 100 dollar deposit and then hung up on me again upon arrival my wife went into check in and the clerk looked super annoyed and treated her with utter disrespect and told her that will be a 100 dollars on a credit card which she doesn't have with her then continued to give her attitude because she didn't have one she asked if she could leave a 250 dollar cash deposit which he finally accepted but the whole situation is and was uncalled for I'm am writing you this in hopes that this doesn't happen to other customers firstly someone should be awnsering the phones Secondly the clerk should listen to the customer and finally not treat people with utter disrespect
Stayed 1 night in Dec 2024

10/10 Excellent

VISHWANATH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and helpful staff. Well maintained all the time
Stayed 7 nights in Dec 2024

2/10 Terrible

Kurt

Business traveler
Disliked: Amenities, property conditions & facilities
There was no water at all when I checked in and then NO HOT WATER in the morning. I was staying for work and wasn’t even able to shower in the morning ahead of business meetings I had.
Stayed 1 night in Dec 2024

10/10 Excellent

jianyong

Stayed 2 nights in Nov 2024

8/10 Good

Jaylee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Dec 2024

10/10 Excellent

shannon

Stayed 1 night in Nov 2024

10/10 Excellent

ZIXI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2024

6/10 Okay

Bruce

Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I was so impressed by the staff. After I checked in they called my room to see if everything was okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were friendly and knowledgeable. Breakfast was great. Only inconvenience was that water was turned off during the day for repair. Which was no fault of the hotel. Hotel was close to the Foothills Hospital
Stayed 2 nights in Nov 2024

8/10 Good

Darrell

Stayed 1 night in Nov 2024

10/10 Excellent

Sogbeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality from staff will make me book this again. Thank you for making my stay comfortable.
Stayed 5 nights in Nov 2024

8/10 Good

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great breakfast. Room was spacious and liveable. My only complaint was that the room was cool. I tried to adjust the temperature but not successful.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Stayed 2 nights in Nov 2024