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Comfort Inn & Suites University

2.5 star property

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Business center
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Free daily continental breakfast
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
$72
includes taxes & fees
Oct 19 - Oct 20

Explore the area

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2369 Banff Trail, N.W., Calgary, AB, T2M 4L2
  • Place, McMahon Stadium
    ‪3 min walk‬
  • Place, University of Calgary
    ‪9 min walk‬
  • Place, Foothills Medical Centre
    ‪18 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • 10 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(53 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(79 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites University

Hotel in Northwest Calgary
Along with a 24-hour business center, this hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and RV/bus/truck parking.
Comfort Inn & Suites University offers 82 accommodations with laptop-compatible safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Inn & Suites University has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • Breakage deposit: CAD 50 per stay
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • In-room safe fee: CAD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn And Suites University
University Comfort Inn
Comfort Inn University Calgary
Comfort University Calgary
Comfort Inn & Suites University Hotel Calgary

Comfort Inn & Suites University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1071 reviews
Rating 8 - Good. 343 out of 1071 reviews
Rating 6 - Okay. 151 out of 1071 reviews
Rating 4 - Poor. 85 out of 1071 reviews
Rating 2 - Terrible. 77 out of 1071 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, room comfort

1 night stay.

Stay was good. Decent breakfast. Blinds don’t close in the room. Shower was okay. Good for passing through Calgary.
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent was welcoming and awesome! We arrived alte inthe night and he was still very friendly and accomodating.
Stayed 1 night in Jun 2025

8/10 Good

Sachin

Traveled with family
Disliked: Property conditions & facilities
Good property. Breakfast was also good. Transportation wise convenient and staff was also good. But I have not received daily room cleaning service so I had to request them. Wash Basin was kind of clogged because water was draining very slow. And some kind of pest control smell was also coming from some corner of carpets on each floor. Overall Average good experience .
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel!

Comfy bed. Regulating the temperature was a bit tricky and the air conditioner was a bit noisy. Breakfast was a great assortment. Overall good stay though prices more than doubled in 6 wks since last stay.
Stayed 1 night in Jun 2025

8/10 Good

Janice

Stayed 1 night in Jun 2025

6/10 Okay

Preston

The room was quiet and clean. The room's office chair needs work. The chairs breakfast room and lobby need cleaning... they look bad. The lobby is small and the air is full of moisture and chlorine from the pool. I had the "do not disturb" out one day but besides that the room cleaning was missed twice. The hotel location was very good with easy access to the train. The near by restaurants were good to excellent.
Stayed 6 nights in Jun 2025

6/10 Okay

brett

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad Mashiur, Iqaluit

Stayed 7 nights in Jun 2025

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good choice of Hotel in Calgary

The person in charge of breakfast was kept very busy, doing this and cleaning floors. She was very friendly and did a great job. She was the highlight and maybe the only positive aspect of our stay. The pool/hot tub area was terrible, and needs repair. Having swimming lessons in the pool when paying guests are trying to use it is not acceptable. The furniture in the room was badly worn and in need of repair. The bathroom did not even have a towel bar to hang towels from, or shelf to place towels on! This is not a hotel that we would stay at again, or recommend to others
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location, only 8 minutes from downtown

Stayed 2 nights in Jun 2025

8/10 Good

LESLIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were engaging, friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Jill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Things in the hotel were very worn and beat up. Mirrors were filthy and bathroom vent was very dirty. Office chair in the room was very worn. The cost of the stay was just far too mu CB for the room and hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clea, breakfast was good, staff was helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff. Would highly recommend
Stayed 7 nights in Jun 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Old stains on the sheets and towels. Looked like someone wiped poo on the wall and cleaners never cared so wash it off. Will not ever stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Trevor or Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable and a reasonable value, staff were friendly, breakfast was good.
Stayed 3 nights in Jun 2025

2/10 Terrible

R CLARK

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was checked into a room that someone had obviously been smoking in. Requested a change which was nicely accommodated, went to the new room and the cards would not open the door. There was a number of long hairs in the tub area, the mirrors were not very clean. The floors in the elevators were dirty, there was a large ridge in the carpet right by the entrance into the elevators waiting area. Would not recommend the Hotel, horrible value for way too much money paid!
Stayed 1 night in Jun 2025

2/10 Terrible

R CLARK

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Old, Dirty, No Value for Money

Was checked into a room that someone had obviously been smoking in. Requested a change which was nicely accommodated, went to the new room and the cards would not open the door. There was a number of long hairs in the tub area, the mirrors were not very clean. The floors in the elevators were dirty, there was a large ridge in the carpet right by the entrance into the elevators waiting area. Would not recommend the Hotel, horrible value for way too much money paid!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is showing its age and the rooms are a little dated, but they were clean and comfortable for the most part as well as easy to get to and from most places from the hotel.
Stayed 3 nights in Jun 2025

4/10 Poor

Terri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we checked in and got our keys we went to the room, I opened the door and didn't really pay attention but my son and dad said the room smelled and they my son saw what looked like dog poop right by the door. I went to use the phone and it didn't work. So I went downstairs and told them and they said so sorry, it really didn't feel like they wanted to give us a different room (they also said it probably wasn't dog poop but kids playing a prank. It sure looked like it!!) but we got another room. It was better but there was no TV remote and a dirty sock was found under the bed. I asked for a discounted rate but because I booked through expedia they wouldn't do anything. I will not stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Alisson

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Beds were comfortable. Overall clean, but some mold arround in the bathroom and pool.
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Stayed 2 nights in Jun 2025

8/10 Good

Lorne

Liked: Property conditions & facilities, room comfort
Check in was very slow.
Stayed 1 night in Jun 2025