Front desk staff not friendly, I wasn't even greeted when I walked in. I inquired about parking, staff told me she "thought" it was full and just told me to wait for the valet to confirm and ask when I asked about options.
Valet, Eman, super friendly and polite. He saved the check in experience, was the only positive point. I was really thrown off with the parking issue, but indeed dealing with someone with the right attitude makes all the difference.