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Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 star property

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Photo gallery for Hampton Inn & Suites By Hilton Calgary- University Northwest

Interior entrance
Exterior
King Study, Non Smoking | Individually furnished, blackout drapes, iron/ironing board
Restaurant
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$71
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
2231 Banff Trail N.W., Calgary, AB, T2M 4L2
  • Place, McMahon Stadium
    ‪5 min walk‬
  • Place, University of Calgary
    ‪11 min walk‬
  • Place, Foothills Medical Centre
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible (Roll-In Shower)

Individually furnished, blackout drapes, iron/ironing board

Basic Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

King Study with Sofabed-Non Smoking

  • Sleeps 4

One-Bedroom King Suite With Kitchen-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(160 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study, Non Smoking

King Study, Non Smoking | Individually furnished, blackout drapes, iron/ironing board

King Study, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Kitchen (Living Area)

Exclusive Room, 1 King Bed, Kitchen (Living Area) | Individually furnished, blackout drapes, iron/ironing board

Exclusive Room, 1 King Bed, Kitchen (Living Area)

9.2 out of 10
Wonderful
(45 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room With Accessible Tub-Non-Smoking

  • Sleeps 2

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About this property

Hampton Inn & Suites By Hilton Calgary- University Northwest

Hotel in Northwest Calgary
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites By Hilton Calgary- University Northwest offers 96 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1507 square feet (140 square meters) include a conference center. This Calgary hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hampton Inn & Suites By Hilton Calgary- University Northwest is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 26 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 95 per pet, per stay (maximum CAD 165 per stay), plus a deposit of CAD 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 37 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 500 per stay
  • Pet fee: CAD 95 per pet, per stay (maximum CAD 165 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Calgary-University Northwest
Hampton Inn Hilton Northwest Hotel Calgary-University
Hampton Inn Hilton Calgary-University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Suites By Hilton Calgary University Northwest
Hampton Inn Hilton Hotel
Hampton Inn Hilton

Hampton Inn & Suites By Hilton Calgary- University Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 725 out of 1451 reviews
Rating 8 - Good. 468 out of 1451 reviews
Rating 6 - Okay. 148 out of 1451 reviews
Rating 4 - Poor. 49 out of 1451 reviews
Rating 2 - Terrible. 61 out of 1451 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 1 night in Oct 2025

8/10 Good

Rukshana

Traveled with family
Liked: Amenities
It was good, was under construction so they didn’t have the pool access however they had an arrangement with the next hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

Aline

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Edmonton

Stayed 1 night in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Sep 2025

8/10 Good

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was nice. Under renovations so pool was not open
Stayed 2 nights in Sep 2025

8/10 Good

Cristy Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 4 nights in Sep 2025

2/10 Terrible

Kimberly

Disliked: Staff & service, amenities
I booked a non-refundable room via expediate for two weeks so that I could have a place available as needed while I moved into a new house. After one week, my house was in a livable condition so I moved my stuff from the hotel into my house and spent a few nights in my new house, but I planned to use the hotel room to relax after a long day of unpacking as my house did not have a functioning TV. After a few days in my new house, I went back to the hotel room (which I had already paid for in advance) and was shocked to discover that there was another person's stuff in my room. I complained to the front desk, and they said that because I hadn't used the room in over 48 hours and because the room was empty, they canceled my reservation and booked someone else in the room. When I commented that it was a significant safety issue that my room key was not deactivated, they blamed their new computer system and didn't seem to appreciate how dangerous it was that I had access to a room that another person was now staying in. When I complained that they had taken my money but not provided me with the service I paid for, they said that due to Expedia's practices, they were unable to refund my money, even though they got paid for the room twice. As a single female who travels alone often, I consider this disregard for the personal safety of their guests completely unacceptable, and I consider charging two different people for the same room a very dishonest business practice.
Stayed 14 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 1 night in Sep 2025

6/10 Okay

kuldeep

Business traveler
Lots of construction is going on, and parking is a big issue.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean
Stayed 4 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
The building was under construction otherwise the stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, Sherwood Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it looks kind of rugged on the outside due to the pool renovation, it was a great place to stay for a Calgary Stamps game!
Stayed 1 night in Sep 2025

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service
As we had two events downtown , we used this hotel for ease of access to transportation with c train . Rooms were clean but whole hotel could use an upgrade Hall carpets seems worn. Exteriors are being worked on as well as pool so perhaps it is a plan . Breakfast was standard Hampton breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

8/10 Good

Adham

Business traveler
Disliked: Property conditions & facilities
The hotel is ok. Having scaffolding as my view from the window was really bad
Stayed 2 nights in Sep 2025

10/10 Excellent

Naomi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. Rooms are large and clean with very comfortable beds. The train platform to downtown was right across the street making it very convenient. Breakfast was also great with several options. I would definitely stay here again!
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff extremely friendly. Exterior currently in construction. Pool out of service
Stayed 2 nights in Sep 2025

8/10 Good

Colton

Stayed 2 nights in Aug 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation and it finishes the Hilton brand . It does not represent the Hilton’s usual standards excellence . Front desk was not welcoming . House keeping was very friendly . If you have a truck good luck finding parking with all the scaffolding and workers trucks around it is impossible .
Stayed 3 nights in Sep 2025

10/10 Excellent

Miranda

Stayed 1 night in Sep 2025

2/10 Terrible

Disa

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Will not be booking for business here again. I booked a room here for a client to stay. I prepaid with a credit card. I have booked rooms for clients at countless hotels and have always been able pre-authorized my business credit card for damage deposits. This hotel refused to accept pre-authorization over phone or online. My client did not have a credit card (hence why I prepaid everything). They would not accept my clients debit card either. The reception staff were not at all understanding of the situation and refused to talk to me over the phone so I could help my client. I had to drive to the hotel to give them my card information in person. The two people at check in were extremely rude and not helpful at all. I will never book a client here again and I would highly suggest never booking here for any sort of business or conference.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice.
Stayed 1 night in Sep 2025