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Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 star property

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Photo gallery for Hampton Inn & Suites By Hilton Calgary- University Northwest

Interior entrance
Indoor pool
Exterior
King Study, Non Smoking | 1 bedroom, individually furnished, blackout drapes, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
$66
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
2231 Banff Trail N.W., Calgary, AB, T2M 4L2
  • Place, McMahon Stadium
    ‪5 min walk‬
  • Place, University of Calgary
    ‪11 min walk‬
  • Place, Foothills Medical Centre
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually furnished, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, individually furnished, blackout drapes, iron/ironing board

Basic Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(151 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study, Non Smoking

King Study, Non Smoking | 1 bedroom, individually furnished, blackout drapes, iron/ironing board

King Study, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Kitchen (Living Area)

Exclusive Room, 1 King Bed, Kitchen (Living Area) | 1 bedroom, individually furnished, blackout drapes, iron/ironing board

Exclusive Room, 1 King Bed, Kitchen (Living Area)

9.4 out of 10
Exceptional
(42 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites By Hilton Calgary- University Northwest

Hotel in Northwest Calgary
A fitness center, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites By Hilton Calgary- University Northwest offers 96 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1507 square feet (140 square meters) include a conference center. This Calgary hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hampton Inn & Suites By Hilton Calgary- University Northwest is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from May 26 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 95 per pet, per stay (maximum CAD 165 per stay), plus a deposit of CAD 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 37 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 500 per stay
  • Pet fee: CAD 95 per pet, per stay (maximum CAD 165 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Calgary-University Northwest
Hampton Inn Hilton Northwest Hotel Calgary-University
Hampton Inn Hilton Calgary-University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Suites By Hilton Calgary University Northwest
Hampton Inn Hilton Hotel
Hampton Inn Hilton

Hampton Inn & Suites By Hilton Calgary- University Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1342 reviews
Rating 8 - Good. 421 out of 1342 reviews
Rating 6 - Okay. 132 out of 1342 reviews
Rating 4 - Poor. 47 out of 1342 reviews
Rating 2 - Terrible. 56 out of 1342 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Could of been
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lingyu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

6/10 Okay

Faiza

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Emmanuel

Traveled with family
Renovation going on and pool closed but was not told at time of booking and I received an email stating that after booking but the room was non refundable. Had I known earlier I would not have booked it
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Traveled with partner
Overall a very solid, great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Traveled with partner
The setting is near a train station. It is quiet and offers a breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Rose, Edmonton

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast good need extra towels for shower
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

8/10 Good

Orlando Sarmiento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price.
Stayed 4 nights in Jul 2025

8/10 Good

Dan

Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jun 2025

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Vijay

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
My experience at Hampton Inn & Suites NW Calgary was the worst I’ve had in all my travels. I had a confirmed “Pay at Property” reservation via Expedia. But on arrival, Jamie at the front desk told me it was canceled due to a “payment issue.” No one contacted me—no call, no email. My credit card is in good standing, and I was never told why the charge was attempted in advance, let alone why it failed. When I asked to honor my original rate, Jamie refused and told me to rebook at a higher price. He rudely said, “It’s not my problem—deal with Expedia.” When I requested a manager, he said they were at home and unreachable. Things escalated quickly—he became aggressive and told my family and me to leave or he'd call the police. My child was terrified. We were stranded in a new city, treated not just with indifference but hostility. Later, I found reviews reporting similar behavior from Jamie—clearly, this isn’t an isolated incident. This experience has severely damaged my trust in Hilton. We’ll never return and urge other travelers to avoid this location. As for Expedia, they offered no meaningful support beyond suggesting I rebook at the higher rate. No accountability from either party.
Stayed 1 night in Jun 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train staion, great breakfast and kind staff
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Bushra

Liked: Cleanliness
Looks very rundown. Not typical of Hilton properties.
Stayed 1 night in Jun 2025

6/10 Okay

Deb

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Tamara, Montreal

Traveled with family
Disliked: Property conditions & facilities
The hotel is in major renovations and most rooms have not been updated in years. The staff was friendly but the breakfast was below average.
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Business traveler, Traveled with family
.
Stayed 2 nights in Jun 2025