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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
2 bars/lounges
Lobby
Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Breakfast, lunch, dinner served; American cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet friendly
$83
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Maggie's Diner
    ‪3 min drive‬
  • Place, George Lane Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre High River

High River hotel connected to the convention center, walkable to High River Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 1620 square feet (151 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Heritage Inn Hotel & Convention Centre High River is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Reviews

Heritage Inn Hotel & Convention Centre High River Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 585 reviews
Rating 8 - Good. 196 out of 585 reviews
Rating 6 - Okay. 118 out of 585 reviews
Rating 4 - Poor. 51 out of 585 reviews
Rating 2 - Terrible. 33 out of 585 reviews

Reviews

4/10 Poor

Daniel

Business traveler
Disliked: Amenities, property conditions & facilities
Quite, however vending machine 'out of order', hot-tub filled with gravel and not operating, breakfast not available until 7:00 am.
Stayed 3 nights in Jul 2025

6/10 Okay

Suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SHENSHENG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Stayed 4 nights in Jul 2025

6/10 Okay

Marjorie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After two stays at this property I find the staff very accommodating and the restaurant excellent. The upkeep off the property is sadly lacking.
Stayed 1 night in Jul 2025

8/10 Good

Doris

Stayed 2 nights in Jul 2025

10/10 Excellent

Pretty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay in this hotel and our dining experience was superb! We had free breakfasts that was part of the package it we really liked it and enjoyed our food. Thanks a lot!
Stayed 2 nights in Jul 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent place. Nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to find us another room when the first one didn't work.
Stayed 1 night in Jul 2025

10/10 Excellent

Luigi

All the staff were great! The towels and sheets were clean. A very dated building inside and outside. Hole in the ceiling. A/C won’t turn off. Carpet unappealing. Bathroom sink started leaking the last night I was there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna-Marie

Stayed 2 nights in Apr 2025

4/10 Poor

wally

Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
The room was clean. The pool was cold and the hot tub was not working, other than that it was Ok.
Stayed 1 night in Jul 2025

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was spacious and clean, but the bathroom area was a bit outdated(stained plastic cover over florescent light, chained drain plugs for shower&sink) TV mount was very loose and felt like it would fall off any second. However, it was very quiet and the being was comfortable. Plus we got a free breakfast buffet. Nothing fancy but prepared us for our day.
Stayed 1 night in Jul 2025

4/10 Poor

Skylar

Traveled with family
Liked: Cleanliness
Check in took close to an hour as they didn’t have a room for us. After searching and asking a colleague, a room somehow became available. Days later, I found that they charged a higher amount than my initial booking. I also found that they charged my credit card for someone else’s stay. They did refund me for the additional room charge but what an inconvenience.
Stayed 1 night in Jun 2025

6/10 Okay

Glendon

Stayed 1 night in Jun 2025

6/10 Okay

Chantale

Traveled with partner
Disliked: Staff & service
Called to see if we could check in early staff could not find our reservation. Staff was friendly and helpful. When we went to check in staff still could not find the reservation and was not friendly check in took over 20minutes. The roomed smelled like smoke but seemed cleaned. Check out was also a hassle
Stayed 1 night in Jun 2025

8/10 Good

Lhen

Traveled with family and small children
Liked: Cleanliness, staff & service
Easy parking
Stayed 2 nights in Jun 2025

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Pool was freezibg cold Hot tub was not working Staff waa excellent
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Property conditions & facilities
Roof was leaking
Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025

6/10 Okay

Randall

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great breakfast and service.
Stayed 1 night in Jun 2025

8/10 Good

Connie

The property was conveniently located for why we were there. Having a choice for meals was nice. The toilet in our room was not properly secured. The shower needs updating. Service in the restaurant for breakfast was slow but abrupt.
Stayed 1 night in Jun 2025