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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
2 bars/lounges
Lobby
Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Breakfast, lunch, dinner served; American cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
$96
includes taxes & fees
Sep 8 - Sep 9

Explore the area

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1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    ‪8 min walk‬
  • Maggie's Diner
    ‪3 min drive‬
  • George Lane Park
    ‪3 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre High River

High River hotel connected to the convention center, walkable to High River Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 1620 square feet (151 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Heritage Inn Hotel & Convention Centre High River is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to September 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 176 out of 556 reviews
Rating 8 - Good. 188 out of 556 reviews
Rating 6 - Okay. 110 out of 556 reviews
Rating 4 - Poor. 49 out of 556 reviews
Rating 2 - Terrible. 33 out of 556 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzette, Edmonton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Matheus

Business traveler
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

10/10 Excellent

Medhanie

Stayed 2 nights in May 2025

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly front counter staff
Stayed 1 night in May 2025

8/10 Good

James

Stayed 1 night in May 2025

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was kind but the room was so dirty we had to switch to a different hotel
Stayed 1 night in May 2025

6/10 Okay

Kendra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in, they let me check out late. Nice and quiet
Stayed 1 night in May 2025

8/10 Good

Rebecca

Stayed 1 night in Apr 2025

6/10 Okay

duncan

Business traveler
Liked: Cleanliness, staff & service, room comfort
looking a little old. a little pricey for the age of the hotel
Stayed 1 night in Apr 2025

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed that the Hot tub was closed and will remain so. Great staff, though. The Shepards’s Pie wasn’t great, but it was decent.
Stayed 1 night in Apr 2025

10/10 Excellent

Niall

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Shanelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in quite early due to an event, and we were accommodated very well. Very clean and the staff was friendly
Stayed 1 night in Apr 2025

4/10 Poor

Cody

Traveled with family
Disliked: Staff & service
At check in we were informed that our room might not have been cleaned, which was late in the evening. First offered us to downgrade our room at no discount, then offered a “suite”. After accepting the suite they then didn’t actually know if someone might have been staying in that room and had to go confirm that nobody was occupying it. The suite was nothing special at all, looked like a just a regular room with king bed. Bed was not comfortable and had terrible sleep.
Stayed 2 nights in Apr 2025

8/10 Good

Tabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Apr 2025

4/10 Poor

Annette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Heating and cooling systems didn’t work.
Stayed 2 nights in Apr 2025

8/10 Good

Courtney

Stayed 3 nights in Feb 2025

10/10 Excellent

Al, Canmore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Not quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Brad

Stayed 1 night in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I missed having a coffee machine in my room. Room service came in handy
Stayed 1 night in Feb 2025

4/10 Poor

Edee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia are not a fair representation of this hotel. The pool is unusable. It was very cold water, the pool room itself was dimly lit and ice cold rock floor. The hot tub had no water in it and was full of rocks and dirt. The water ran out of facets dark grey and smelt. When I tried talking to front desk lady about issues all she said was sorry. We won’t be staying here again. One positive the bed was comfortable as you could be in a very hot room with no working window. I also asked how to get room cooled off she said thermostat is as low as it can go and that’s just the heat in the winter?!?!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025