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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Lobby
Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
2 bars/lounges
Breakfast, lunch, dinner served; American cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet friendly
$92
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Bob Snodgrass Recreation Complex
    ‪12 min walk‬
  • Place, Maggie's Diner
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre High River

High River hotel connected to the convention center, walkable to High River Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 1620 square feet (151 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Heritage Inn Hotel & Convention Centre High River is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 596 reviews
Rating 8 - Good. 198 out of 596 reviews
Rating 6 - Okay. 119 out of 596 reviews
Rating 4 - Poor. 52 out of 596 reviews
Rating 2 - Terrible. 33 out of 596 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Key didn’t work and when was corrected, the room was occupied. We canceled
Stayed 1 night in Aug 2025

4/10 Poor

Jesse

Stayed 1 night in Aug 2025

6/10 Okay

Kendra

Business traveler
Liked: Staff & service
Really expensive, stay away for a low quality room.
Stayed 1 night in Aug 2025

4/10 Poor

Gregory

Business traveler, Traveled with partner
Check in was fine. We didn’t get the rate we booked. The room was musky with the pool just outside our window. We booked a king bed and got 2 queens. Restaurant food for breakfast was excellent with excellent service.
Stayed 1 night in Aug 2025

4/10 Poor

Sheila

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I booked a king. Room provided had two queen beds and fridge did not work. Moved to a king room but air conditioning did not work. Then moved to another king room - carpet had just been cleaned ( I think?) room smelled but we kept as I did not want to move again. Staff were nice. Breakfast included was good. They need to maintain their rooms better.
Stayed 2 nights in Jul 2025

8/10 Good

S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great the pool was cold not so great.
Stayed 1 night in Aug 2025

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable. Free breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Stayed 1 night in Jul 2025

8/10 Good

Vanessa, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable free breakfast was cooked to order bacon and eggs. Wouldn't hesitate to return
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Business traveler
Disliked: Amenities, property conditions & facilities
Quite, however vending machine 'out of order', hot-tub filled with gravel and not operating, breakfast not available until 7:00 am.
Stayed 3 nights in Jul 2025

6/10 Okay

Suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SHENSHENG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Stayed 4 nights in Jul 2025

6/10 Okay

Marjorie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
After two stays at this property I find the staff very accommodating and the restaurant excellent. The upkeep off the property is sadly lacking.
Stayed 1 night in Jul 2025

8/10 Good

Doris

Stayed 2 nights in Jul 2025

10/10 Excellent

Pretty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay in this hotel and our dining experience was superb! We had free breakfasts that was part of the package it we really liked it and enjoyed our food. Thanks a lot!
Stayed 2 nights in Jul 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent place. Nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to find us another room when the first one didn't work.
Stayed 1 night in Jul 2025

10/10 Excellent

Luigi

All the staff were great! The towels and sheets were clean. A very dated building inside and outside. Hole in the ceiling. A/C won’t turn off. Carpet unappealing. Bathroom sink started leaking the last night I was there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna-Marie

Stayed 2 nights in Apr 2025

4/10 Poor

wally

Stayed 2 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
The room was clean. The pool was cold and the hot tub was not working, other than that it was Ok.
Stayed 1 night in Jul 2025