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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Lobby
2 bars/lounges
Front of property
Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    9 min walk
  • Sheppard Family Park
    9 min walk
  • Bob Snodgrass Recreation Complex
    13 min walk

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Premier Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Pet Friendly)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.4 out of 5, Excellent, (852)
The price is $87
per night
$98 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Heritage Inn Hotel & Convention Centre High River

High River hotel connected to the convention center, walkable to High River Visitor Information Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 1620 square feet (151 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Heritage Inn Hotel & Convention Centre High River is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CAD 19 to 30 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 30 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 478 reviews" "
Rating 8 - Good. 167 out of 478 reviews" "
Rating 6 - Okay. 91 out of 478 reviews" "
Rating 4 - Poor. 36 out of 478 reviews" "
Rating 2 - Terrible. 29 out of 478 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, nice lobby, back door which was close to our room, wife.walks with a cane. Unfortunately hot tub was closed, pool was warm. Would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Hotel was conveniently located just off the highway. The hotel is very ild and in need of a renovation. The room was ok but there was a very musty odor in the stairwell and hallway. Check in staff were lovely but overall I feel there would be better options in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little older but staff is friendly. We were provided a hot breakfast which was very enjoyable
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Pool was too cold and hot tub was not working. After walking all day we were really tired and needed the hot tub.
Stayed 9 nights in Sep 2024

6/10 Okay

Pamela

Traveled with partner
Disliked: Amenities
It's an older hotel with worn carpets. The room was very dark even with the curtains open. Everything was closed at 9 pm, even the lounge.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer L

We checked in a bit early and the room was not fully cleaned; the staff told us to leave our bags in the room and it would finish getting cleaned. We went to a wedding and came home at 11pm to the beds not made. We had a 3 year old and at 11 not having the beds made or even sheets for the second bed was so inconvienenxt
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dark; lighting insufficient. Bathroom fan did not work.. Wall thermostat was not connected to air conditioning unit; had to adjust manually. Interior window area was dirty.
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Stayed 2 nights in Aug 2024

8/10 Good

Kathleen

Stayed 2 nights in Aug 2024

2/10 Terrible

Colin

Stayed 1 night in Aug 2024

2/10 Terrible

Katherine

Traveled with partner
Disliked: Staff & service, amenities
We where not inpressed at all with this place. Ist they overcharged the room. Expidea gave me the rate and on checkin they upped it and the front end girl said she fix it for morning. The guy in the morning said nope thats the rate and wouldn't let me see a manager. Also the hotel lounge closed at 9 on the weekend, after a long day it be nice to sit and have a few drinks.
Stayed 1 night in Aug 2024

10/10 Excellent

Van Tri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quiet and safe place to stay. Easy parking.
Stayed 1 night in Aug 2024

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Premium king room was clean and comfortable. A long walk to get to, however, and rather dark. Had to request facecloths and couldn’t get the heat to work on a chilly rainy night. Turned out to be a non-issue. The included breakfast was very good, though. Full hot plated breakfast. Staff in the lounge and restaurant were A .
Stayed 1 night in Aug 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was upset because I booked because of a pool and hot tub which we didnt use becayse hot tub out if
Stayed 1 night in Aug 2024

6/10 Okay

matt

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is nice, no issues other than the fact it has an old musty smell
Stayed 1 night in Jul 2024

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to tge downtown area of High River.
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Below average
Older hotel. Our room smelled like old cigarette smoke. Hot tub was out of order. Staff were nice and breakfast was good.
Stayed 3 nights in Aug 2024

8/10 Good

Sheryl

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Centennial is a great place to stay. The location is fantastic, there are so many places that you can easily walk to from this hotel. The pool was great and the restaurant had great service and food. The only thing I would have changed would be the cleanliness of the room. The bathroom had mildew buildup and some surfaces didn’t appear to be wiped down. This would not deter me from staying here again, but it is something that can be improved.
Stayed 1 night in Aug 2024

2/10 Terrible

Tammy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If an outhouse could be a hotel, this is it
The only positive to this property is the staff. They were friendly and kind. Serving staff in the restaurant, and the 3 people I dealt with behind front desk. BUT everything else about this property is gross. Filthy rooms, carpets feel wet and have stains everywhere. Our room smelled like a root cellar from a house built in the 40s. Shower and tub were broken and by broken i mean nipples ripped off in the shower and when trying to run the bath for my son the shower button was broken and blasted me in the face hard. I think I have a concussion. I made my son wear shoes for the duration of our stay because I'm not sure what was happening there, but I just dont have time for a foot fungus right now. Coffee was actually decent but only 1 pack of coffee mate and one sugar for the pot. There was a serious humidity problem and the beds felt wet....oh and we were told the hot tub was down the hall...it sure was, and it was full of rocks and algae and no water. Paint peeling. Overlook hotel feeling without the class and well...no cool ghosts either. The food in the restaurant was good, but when trying to use the ladies rest room there was a sign on the door saying "out of order, please use lobby". When i got to the lobby, the ladies restroom said "out of order". SO if you dont have a room there, I guess you are using the parking lot ladies! All in all its a big thumbs down.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful pool area, and excellent restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortabe beds. Beds made every day! Friendly and accommodating staff.
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
This hotel needs updating.
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024