Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Southcentre Mall
    ‪12 min walk‬
  • Chinook Centre
    ‪7 min drive‬
  • Heritage Park Historical Village
    ‪9 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪26 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace (Jetted Tub)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Fireplace

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony (Fireplace)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Hotel in Southeast Calgary
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG provides a waterslide and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 1000 square feet (90 square meters) include conference space. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 390 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 111 out of 1007 reviews
Rating 2 - Terrible. 139 out of 1007 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like the parking it is accessible and the indoor swimming pool my kids enjoyed it
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2024

4/10 Poor

Diana, Edmonton

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room they initially provided us was ice cold, no heat. The initial offer was an extra blanket then the statement what do you want me to do. We ahould have been provided a new room without us asking or telling them we are looking at leaving their establishment.
Stayed 2 nights in Jan 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2024

8/10 Good

Anna Maria, St. Leonard

Stayed 2 nights in Dec 2024

4/10 Poor

Layth, Calgary

Disliked: Cleanliness, property conditions & facilities
Was clean found hair on the bed Washroom not working properly ac and heat was make very bad noise
Stayed 1 night in Dec 2024

10/10 Excellent

Mohmedarif, scarborough

Stayed 3 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Ame

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The receptionist told a visitor my room number at 11pm and the person went in my room and took my 3 kids, took them out of the hotel at 11:45, the police had to get involved with a distress call and he was located to 1am and the kids were dropped off at 1:15am. I cried consistently as I was told the kids were dropped off, I asked the receptionist why you would let anyone upstairs without calling the room to confirm. He told me the person had a calm face and did not look like he could hurt anyone, that the person told him we were expecting him. This is weird and I have never seen something like this. The hotel is suppose to be a safe space away from home. We didn’t sleep all night, I am definitely suing them for this.
Stayed 2 nights in Dec 2024

8/10 Good

Derrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Always a great stay. Staff are fabulous
Stayed 2 nights in Dec 2024

4/10 Poor

Barry

Stayed 1 night in Nov 2024

2/10 Terrible

issam

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for under construction hotel
Stayed 6 nights in Dec 2024

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Stayed 4 nights in Nov 2024

10/10 Excellent

Lloyd Sonny

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Traveled with family
I booked a room with a king sized bed and they didn’t have it
Stayed 1 night in Dec 2024

6/10 Okay

Meaghan

Liked: Cleanliness, staff & service
It was a good location to our Christmas party, I did not agree the need for a $250 deposit when I prepaid the hotel room and they charged me 4 days prior.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with group
Stayed 2 nights in Dec 2024

6/10 Okay

colleen

Stayed 2 nights in Nov 2024

10/10 Excellent

Isidora

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, clean rooms, great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Gym needs to be updated/maintained, 1 out of 4 machines worked
Stayed 6 nights in Nov 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Paid for a room with a fireplace that doesn’t work. Told 3 people and no one seemed to care
Stayed 1 night in Nov 2024