Holiday Inn Express & Suites Calgary NW - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Calgary NW - University Area by IHG

Lobby
Suite, 1 King Bed | Premium bedding, down comforters, desk, blackout drapes
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2373 Banff Trail NW, Calgary, AB, T2M4L2
  • McMahon Stadium
    ‪3 min walk‬
  • University of Calgary
    ‪10 min walk‬
  • Southern Alberta Institute of Technology
    ‪3 min drive‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express & Suites Calgary NW - University Area by IHG

Hotel in Northwest Calgary
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express & Suites Calgary NW - University Area by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

In addition to an indoor pool, Holiday Inn Express & Suites Calgary NW - University Area by IHG provides a waterslide, a hot tub, and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2500 square feet (225 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Calgary NW - University Area by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Calgary NW-Banff Trail
Holiday Inn Express Hotel NW-Banff Trail
Holiday Inn Express Hotel NW-Banff Trail Hotel
Holiday Inn Express Hotel NW-Banff Trail Hotel Calgary
Holiday Inn Express Calgary NW University Area Hotel
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Holiday Inn Express & Suites Calgary NW - University Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1060 reviews
Rating 8 - Good. 254 out of 1060 reviews
Rating 6 - Okay. 58 out of 1060 reviews
Rating 4 - Poor. 20 out of 1060 reviews
Rating 2 - Terrible. 33 out of 1060 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JEROME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Workneh

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Underground parking and being close to Foothills Hospital was a perk for this visit. It's easy to get to, and the rooms are spacious and clean. The free breakfast was absolutely awful, we didn't take advantage of it our second day. The weight equipment in the gym didn't work however the treadmills and ellipticals seem to be in good working condition. Friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Medicine Hat

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping dining and Foothills Hospital
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awsome stay ath this hotel!
Stayed 2 nights in Nov 2024

2/10 Terrible

PAUL

Disliked: Staff & service, amenities, property conditions & facilities
Old furniture, mattress was old and so uncomfortable, staff careless about me (senior & Veteran). Free breakfast was disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue, the underground parking was not available for 2 nights for our 3 night stay. They did offer a satellite parking lot close to the property if the above ground parking lot was full.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was brief but enjoyable. Staff were friendly and attentive. The room was spacious,
Stayed 1 night in Nov 2024

10/10 Excellent

Teeny

Stayed 2 nights in Oct 2024

4/10 Poor

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room temperature was high, and I couldn't cool down even though I dialed in at 65F. They seemed to keep the temperature for 70 or up, but the blanket was so warm. That said, I felt very hot if I have the blanket on or feeling cold when slept without it. Adjusting the temperature on the thermostat seems not helping. It only allow to bring temperature higher but not lower. I was feeling not right after the first night. Then I got soar throat and headache after the first night and the third night was getting worse. By the way, something weird happened. At midnight the TV was turned on without screen but playing sound only. I have to turn it off manually in the midnight. It happened again on the second night and ruined my sleeping. On the third and fourth night, I have to unplug the power cord to avoid it happened again. 😆
Stayed 4 nights in Nov 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
Efficiency checking in
Stayed 1 night in Nov 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable, and conveniently located for our needs.
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Stayed 4 nights in Oct 2024

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, big room and kids enjoyed the swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Gio

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Some garbage left in room when we checked in - problems with garage door led to very congested parking area. Breakfast was good and staff were very helpful
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay.
Stayed 3 nights in Sep 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick early check in and pleasant staff. Area was very clean and the access to transportation was our main reason for staying here.
Stayed 2 nights in Nov 2024

6/10 Okay

Adelle

Traveled with family
Liked: Amenities
While the price was right, rooms were fine, the garage door was broken and I couldn’t charge my vehicle. I was informed there was no outlet at the front. The next morning, I was told there was. The pool was wildly busy but to be expected on a long weekend.
Stayed 2 nights in Nov 2024

8/10 Good

DJ

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

LAN

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family Weekend
Really enjoyed our stay here. it is in a great location, close to the train and right accross the street from McMahon Stadium. The breakfast was good and the beds were comfortable. The only downside is that the parking is slightly too small for all the hotel guests.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erna, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed property with lots of amenities. Spacious king suite. Outstanding breakfast with many, many options.
Stayed 1 night in Nov 2024