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Hotel Arts

4.0 star property

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Photo gallery for Hotel Arts

Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool, seasonal outdoor pool, pool umbrellas
Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view
Lobby
1 treatment room, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • Calgary Tower
    ‪6 min walk‬
  • Calgary TELUS Convention Centre
    ‪8 min walk‬
  • Stampede Park
    ‪11 min walk‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed, Balcony

  • City view
  • 591 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 2 Queen Beds, Balcony

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

  • City view
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Hotel in Downtown Calgary
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a seasonal outdoor pool and an indoor pool, Hotel Arts provides a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 102258 square feet (9500 square meters) include a conference center. This eco-certified hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Arts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (102,258 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 2 2025 to May 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 767 out of 1187 reviews
Rating 8 - Good. 248 out of 1187 reviews
Rating 6 - Okay. 100 out of 1187 reviews
Rating 4 - Poor. 36 out of 1187 reviews
Rating 2 - Terrible. 36 out of 1187 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded

Very good, convenient location and welcoming and helpful staff. Gave an upgrade which was nice… balcony with a downtown view
Stayed 1 night in Feb 2025

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to see at in Calgary
Stayed 2 nights in Feb 2025

10/10 Excellent

Jared

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will definitely return
Stayed 1 night in Feb 2025

4/10 Poor

Houston

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Desiree

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Meghan

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Dominic

Stayed 1 night in Jan 2025

6/10 Okay

peush

Liked: Cleanliness
Disliked: Property conditions & facilities
Loud neighbouring suites on 4th floor and we had a leak in our room and got no compensation for having to be moved.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kailee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing. They were above and beyond, not only polite but seemed to genuinely care about us as people. They asked after our plans and seemed happy for us to enjoy our event.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with multiple dining options in and around the hotel. Walking distance to the tower. The only thing was, the booking had included the buffet breakfast yet we had a small menu given to us. I checked my email after check out and it did state that the breakfast buffet was included. Also the cheese board was disappointing as it was subpar. The service was excellent though. Thank yoj.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Feb 2025

6/10 Okay

Jacqueline

Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like coming here. Nice place and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

We enjoyed a weekend getaway here. The rooms are comfortable. The pool with fire pits is wonderful. We enjoyed dinner by the pool and breakfast The Yellow Door. The area is great for shopping and dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property within an easy walk to Stephen Avenue. Nice pool area which would be fantastic in summer. Staff are lovely and helpful. My only note would be that the walls are thin and we need brain bleach after hearing our neighbors.
Stayed 1 night in Jan 2025

10/10 Excellent

Megg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value in YYC

Based on location, hotel, amenities, and service, I think this is the best value downtown Calgary. The pool is available all year round, there are multiple restaurants on site, the area is full of fantastic dining and there is a lot you can walk too easily. On my most recent day, I had a problem with one of the outlets, not holding the plug and they came and repaired it quickly and also offered to switch my room if I preferred. Everyone at the front desk and the bar are very helpful. One of my colleagues finds the Heating and cooling system too loud however, And is not keen on staying there for this reason.
Stayed 5 nights in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

We like Hotel Arts for short getaways, the covered pool has a wonderful ambiance. Yellow Door Bistro has great food choices as well as wine pairings. Freestyle Social Club (which includes poolside service) was fun with Golf Simulator and good food/snacks and drinks. Underground parking in -25°C was a plus as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Feb 2025