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Hotel Arts

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Arts

2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Lobby lounge
Check-in/check-out kiosk
Bar (on property)
Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • 17 Avenue SW
    ‪7 min walk‬
  • Stephen Avenue
    ‪7 min walk‬
  • Calgary Tower
    ‪7 min walk‬
  • Calgary, AB (YYC-Calgary Intl.)
    ‪21 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed, Balcony

  • 591 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 2 Queen Beds, Balcony

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Hotel in Downtown Calgary
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a seasonal outdoor pool and an indoor pool, Hotel Arts provides a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 102258 square feet (9500 square meters) include a conference center. This eco-certified hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Arts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (102,258 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 685 out of 1089 reviews" "
Rating 8 - Good. 236 out of 1089 reviews" "
Rating 6 - Okay. 99 out of 1089 reviews" "
Rating 4 - Poor. 35 out of 1089 reviews" "
Rating 2 - Terrible. 34 out of 1089 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia, Cochrane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property multiple times. We love it each time. Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Kelcee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Hotel was clean and well kept. Close to Sadledome.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good pick for Downtown Calgary
As usual, a great stay at Hotel Arts. Conveniently located downtown and a 10-min walk to StephenAve, the restaurants, the Telus Convention Center and the tower. The pool is not really meant for swimming so don't pick the hotel for this reason (or to bring kids). It's however a great place to hang out with the fireplaces and the beautiful design. Beds are very comfortable and rooms are clean. The only annoying thing is that they charge $3 per water bottle in the room. I come here 3x per year and average price is often around $300. To charge $3 for water bottle feels cheap when the bottle is likely $0.50 and everything else in the hotel is a high-end experience. Add $5 to your room prices and make the bottles free. It's quite an annoyance for business people on the go.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and comfortable stay.
Awesome stay at Hotel Arts. Staff were friendly, helpful and professional right from arrival and the valet for my car to the efficient check in process. The room was spacious and so comfortable. I appreciated the check backs from the front desk to ensure everything was in order.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enyang

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Owen

Traveled with partner
Liked: Cleanliness, staff & service
Great experience and great staff. Only issue was the pool was closed Saturday for a wedding and we had planned to spend the day by the pool, communication would have been nice since this is why we booked. But otherwise great experience !
Stayed 2 nights in Oct 2024

6/10 Okay

Ann

Stayed 4 nights in Oct 2024

10/10 Excellent

ELENI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location but worn out property
I haven’t stayed at Hotel Arts for a few years and was surprised to see how worn out the building and rooms have become. The door to our room was covered in scuffs, mold on the soap dispensers in the shower, garbage in the hall. The room was comfortable for a one night stay but it did not feel very clean. That being said the location was good for some great restaurants and shopping and the hotel staff were friendly and quick to help. I will be skipping Hotel Arts during my next Calgary trip as it is a 2 star experience with a 4 star budget.
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay while in Calgary. Loved the music and atmosphere. Will definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

TARA, Medicine Hat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, super friendly staff in every corner, very clean, reasonably priced, free underground parking, walking distance to the Saddledome, just can't say enough! I would definitely stay here again and highly recommend Hotel Arts for your downtown stay in Calgary!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wad good. Charbar restaurant was outstanding!
Stayed 1 night in Oct 2024

8/10 Good

Jerry

Business traveler
The staff are very accommodating and listen to your concerns or issues very helpful in achieving your requests and questions
Stayed 6 nights in Oct 2024

8/10 Good

Christine

Stayed 2 nights in Sep 2024

10/10 Excellent

KRISTINA, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly enjoyed our dinner/experience at Freestyle tonight—great food and service!
Stayed 1 night in Oct 2024

8/10 Good

Jane

Stayed 1 night in Sep 2024

8/10 Good

Jared

Business traveler
Liked: Cleanliness, staff & service, amenities
The Shower handle came off the wall when I touched it, causing me to slip and hurt my knee and back. Other than that the stay was lovely and the staff were very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Jillian

Stayed 2 nights in Sep 2024

8/10 Good

Sales

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024