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Hotel Arts

4.0 star property

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Luxury Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
2 restaurants, breakfast, lunch, dinner served; Vietnamese cuisine
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$160
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
119 12th Ave SW, Calgary, AB, T2R 0G8
  • Place, Calgary Tower
    ‪6 min walk‬
  • Place, Calgary TELUS Convention Centre
    ‪8 min walk‬
  • Place, BMO Centre
    ‪8 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪15 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Balcony, Pool View

Luxury Suite, 1 King Bed, Balcony, Pool View | Balcony view

Luxury Suite, 1 King Bed, Balcony, Pool View

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(82 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Balcony

Luxury Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(59 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony

Luxury Suite, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(10 reviews)
  • 591 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arts

Hotel in Downtown Calgary
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a seasonal outdoor pool and an indoor pool, Hotel Arts provides a fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 102258 square feet (9500 square meters) include a conference center. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Arts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 24 per day)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Raw Bar
  • Yellow Door Bistro

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (102,258 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15 to 35 per person
  • Covered self parking fee: CAD 24 per day
  • Covered valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Calgary
Arts Hotel
Hotel Arts
Hotel Arts Calgary
Arts Hotel Calgary
Hotel Arts Hotel
Hotel Arts Calgary
Hotel Arts Hotel Calgary

Hotel Arts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 949 out of 1460 reviews
Rating 8 - Good. 302 out of 1460 reviews
Rating 6 - Okay. 128 out of 1460 reviews
Rating 4 - Poor. 44 out of 1460 reviews
Rating 2 - Terrible. 37 out of 1460 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to travel to Chinook Shopping Centre as access to downtown shopping was restricted by construction near hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A definite gem! Friendly staff, clean and comfortable room. Close enough to the Saddledome to walk to. Would definitely stay again. Unfortunately the roof was being put over the pool for the winter season so we weren’t able to use it but it looked lovely. Definitely recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Kalie

Stayed 1 night in Sep 2025

10/10 Excellent

W.John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel located close to downtown. Service was generally good except for some poor service in the restaurant on day 1, so we never went back in there.
Stayed 5 nights in Sep 2025

8/10 Good

Shannon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location - walkable distance to everything including 17th avenue. Pool was wonderful - loved eating and relaxing out there. Room was not the cleanest (e.g., around bedside table, couch).
Stayed 3 nights in Jul 2025

10/10 Excellent

Karolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay , staff was friendly, restaurant was very good downstairs and hotel was in perfect location for us.
Stayed 3 nights in Sep 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the number one hotel I stay at in Calgary. Service and amenities are always great and the rooms are really comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with everything about our stay at the hotel. The staff were courteous and helpful. The hotel cleanliness was excellent. We would definitely recommend the Hotel Arts to family and friends.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but paper thin walls - can hear absolutely everything going on around you. When I checked in, I requested late checkout… the front desk lady asked her manager who said yes. This was obviously not recorded in the system because 3 different housekeepers tried to come into my room, and I kept saying I had late checkout. Then, I got a text from the hotel asking me why I was still in the room. Just disorganized. They ended up letting me stay, which was appreciated, but made me feel like I was an inconvenience to them, when they were the ones who said I could stay later when I checked in to begin with? Nice area though, and I would still recommend the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

6/10 Okay

Jairo

Stayed 1 night in Sep 2025

4/10 Poor

sasha

Stayed 2 nights in Sep 2025

8/10 Good

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was a nice feature. The staff were so great all around
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a fun vibe and layout!! Really ennoyed the room. Staff service whioe at either one of their lounges/poolside/ bars were unfoetunately slow moving and almost felt like it was normal there to leave a cautomer allne for over an hour, strange. Either way lived the hotel. Just would have nice to be noticed by waiting staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Langley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction in the area but it’s a fantastic hotel and the employees are incredible
Stayed 1 night in Sep 2025

8/10 Good

Ami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cool, made it feel more resort like. The staff were nice and prompt. The game room was cool too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Russell A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Pratik

Business traveler
Disliked: Cleanliness, amenities
We booked this hotel for a renowned actor who came directly from TIFF. Unfortunately he couldnt sleep in the afternoon due to persistent drilling from the construction site. We booked luxury suite and there is nothing luxurious about the space and the noise was unbearable. We need a full refund
Stayed 1 night in Sep 2025

8/10 Good

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety requires you to not use the pool if it rains because of possible lightning was annoying. The place is really nice. Food and drink are expenssive.
Stayed 2 nights in Jul 2025