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Aparthotel

Nuvo Hotel & Suites

3.0 star property

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Photo gallery for Nuvo Hotel & Suites

Fridge, microwave, oven, stovetop
Exterior
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

View in a map
827 12th Avenue SW, Calgary, AB, T2R OJ1
  • Place, 17 Avenue SW
    ‪5 min walk‬
  • Place, Stephen Avenue
    ‪9 min walk‬
  • Place, Calgary Tower
    ‪15 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Balcony

42-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 Queen Bed, Balcony

  • 462 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 2 Queen Beds

Fridge, microwave, oven, stovetop

Deluxe Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed | Premium bedding, individually decorated, individually furnished

Deluxe Studio Suite, 1 Queen Bed

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Nuvo Hotel & Suites

3-star aparthotel in Downtown Calgary
Self parking, concierge services, and dry cleaning are available at this smoke-free aparthotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Nuvo Hotel & Suites offers 32 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Calgary aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This boutique aparthotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Nuvo Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • iPod dock
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: CAD 25 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district
  • In the city center
  • Near a train station

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 32 units
  • 4 floors
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 10 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Hotel Nuvo
Nuvo Hotel
Nuvo Hotel Suites
Nuvo Hotel Suites Calgary
Nuvo Suites Calgary
Nuvo Hotel Calgary
Nuvo Hotel Suites
Nuvo Hotel & Suites Calgary
Nuvo Hotel & Suites Aparthotel
Nuvo Hotel & Suites Aparthotel Calgary

Reviews

Nuvo Hotel & Suites Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 246 out of 897 reviews
Rating 8 - Good. 357 out of 897 reviews
Rating 6 - Okay. 175 out of 897 reviews
Rating 4 - Poor. 71 out of 897 reviews
Rating 2 - Terrible. 48 out of 897 reviews

Reviews

8/10 Good

Ashley

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, convenient location, clean rooms and pleasant staff. The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
Stayed 3 nights in Dec 2021

8/10 Good

tara lee

Liked: Cleanliness
Stayed 1 night in Dec 2021

10/10 Excellent

Daniel Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021

2/10 Terrible

Nicholas

Traveled with family
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
Stayed 1 night in Nov 2021

6/10 Okay

Brent

Stayed 4 nights in Oct 2021

2/10 Terrible

Ryan

Liked: Room comfort
Disliked: Cleanliness

Never again......Disgust

This is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
Stayed 1 night in Nov 2021

10/10 Excellent

Rick

Liked: Cleanliness, room comfort
Great spot. Unless WIFI.
Stayed 1 night in Nov 2021

6/10 Okay

Lisa

Liked: Property conditions & facilities
Disliked: Amenities
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable. Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
Stayed 2 nights in Nov 2021

2/10 Terrible

Gary

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
Stayed 1 night in Nov 2021

8/10 Good

Maurice

Liked: Cleanliness
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Disliked: Room comfort

Too many “House Rules”

I didn’t appreciate the condescending “House Rules” which included not staining any white linens. I felt anxious about accidentally leaving a makeup stain or something and having to pay for it. Wouldn’t stay here again.
Stayed 1 night in Nov 2021

10/10 Excellent

Anna

Stayed 1 night in Nov 2021

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite was large, very clean and comfortable. Was pleasantly surprised upon arrival!
Stayed 1 night in Nov 2021

8/10 Good

Karmela

Traveled with family
Liked: Amenities, property conditions & facilities
What I liked about this property was the location - very close to a lot of stores, right across from Safeway. Front desk staff were very kind and even helped out when there was a small leak in the ceiling ventilation. They had it fixed right away. Bed was very comfy. It was nice that they also included a free simple breakfast.
Stayed 3 nights in Oct 2021

8/10 Good

KEB HANA BANK

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Jillian

Stayed 2 nights in Oct 2021

8/10 Good

Jiten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking spots too small, at back of hotel. My car was hit but no one in office to report this damage to.Checked out early and my deposit still not refunded.
Stayed 2 nights in Oct 2021

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Milena

Business traveler
Liked: Cleanliness, room comfort
Wonderful staff and very helpful! Would stay again!
Stayed 4 nights in Oct 2021

8/10 Good

Valeria

Traveled with partner
Liked: Cleanliness, amenities
i love that it feels like home, it's VERY clean! the rooms are better than what the hotel looks like. I would stay there again for sure. I dont like the parking... it's pretty sketchy as it is behind the hotel in an alley, but it does the work. I was just a little concerned that soemone would break in my car. Overall this hotel is great, it includes a whole kitchen, utensils.. the only thing that i did not like is that we had to leave everything how we found it or else they would charge us extra. So if he left a cup unclean they would charge you extra.. and since this is a hotel.. i guess that shold be included.
Stayed 2 nights in Oct 2021

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room set up was very good. Location was excellent. Loved having a full kitchen in our room for breakfast.
Stayed 3 nights in Oct 2021

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Yoon

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Warren

Stayed 2 nights in Oct 2021

6/10 Okay

Sandra

Stayed 1 night in Sep 2021