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AcquaSanta Lofts Hotel

4.5 star property

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Photo gallery for AcquaSanta Lofts Hotel

Indoor pool, outdoor pool, sun loungers
Terrace/patio
Junior Suite | View from room
View from property
Suite | Living room | Flat-screen TV, pay movies

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Hot Tub
  • Breakfast included
  • Parking included
  • Room service

Explore the area

Map
Cra. 106A # 18 - 51, Barrio Ciudad Jardín, Cali, Valle del Cauca, 760031
  • Jardin Plaza Shopping Center
    ‪14 min walk‬
  • Unicentro Shopping Center
    ‪2 min drive‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 2367 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 1614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

NH Cali Royal

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, (1094)
The price is $56
per night
$56 total
includes taxes & fees
Apr 11 - Apr 12
NH Cali Royal

About this property

AcquaSanta Lofts Hotel

4.5-star hotel in Ciudad Jardín
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a restaurant, a 24-hour health club, and a snack bar/deli.
AcquaSanta Lofts Hotel offers 6 accommodations with private hot tubs and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, AcquaSanta Lofts Hotel features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a 24-hour health club, a hot tub, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

AcquaSanta Lofts Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6 AM and noon.
Onsite venue - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to noon
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 135000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000 per vehicle (roundtrip)
  • Rollaway bed fee: COP 135000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

AcquaSanta Lofts Hotel Cali
AcquaSanta Lofts Hotel
AcquaSanta Lofts Cali
AcquaSanta Lofts
AcquaSanta Lofts Hotel Cali
AcquaSanta Lofts Hotel Hotel
AcquaSanta Lofts Hotel Hotel Cali

AcquaSanta Lofts Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 50 reviews
Rating 8 - Good. 2 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all wonderful, the lofts are giant and the beds are great. This is the only hotel I will ever stay at when in Ciudad Jardín in Cali Colombia!
Stayed 2 nights in Feb 2024

10/10 Excellent

Antron

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property!!!
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive for the city. Too much technology inside the room. You can only use a tablet and half of the amenities work properly. TV and audio did not work properly. Shower too hot or too cold. The breakfast took almost an hour since there is no restaurant inside the hotel. Only room service available. Not recommended for the price.
Stayed 1 night in Jun 2023

10/10 Excellent

Asher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this hotel for my second stay in Cali Colombia . After staying in a different hotel the first time this hotel completely changed my opinion about Cali the hotel is beautiful, quite the rooms are very very specious. The water in the shower has a very good stream and also hot water . The room is controlled by an iPad so it is really technologically advanced . I really had a good time in this room it was so convenient and well thought will definitely recommend this hotel for my friends….
Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples weekend
Had a lovely stay at Acqua Santas. It was a perfect place for our weekend getaway. In the city but definitely felt away from the buzz. The only thingbwas we probablyvwould havevused the jacuzzi if it hadn't filled upbwith leafs from the trees so maybe leavecthe cover on and just explain to guest how to remove it to use. However, it wouldve just been a call away and they would havecsirted it out for us, no doubt, so not a problem really.
Stayed 2 nights in Jan 2022

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Sthefania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever stayed inn
Stayed 2 nights in Nov 2021

10/10 Excellent

Annie, Laval

Stayed 7 nights in Nov 2021

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property. Private, safe, modern and clean! Staff was wonderful and the Loft was huge. 5 Stars!
Stayed 4 nights in Oct 2021

10/10 Excellent

Hipolito

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Columbia was a great experience and Aqua Santa loft hotel was a big part of that experience. I can’t wait to come back and enjoy the amazing food and the late night dip in the pool or the hot tub or their so treatment and private chef for a date night. Customer service was 10 out of 10. Staff goes above and beyond to accommodate their guest I recommend this hotel and definitely worth the buck. Loft look amazing. I wouldn’t recommend infants thought it’s a very fancy room
Stayed 2 nights in Jul 2021

10/10 Excellent

Lakeya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Angel, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from our loft and the night swimming was amazing.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. A small number of Lofts that each have an incredible amount of space including many amenities. The property itself has a parking lot, a pool and it's located on top of a good pizza restaurant that can get you sorted for breakfast and even a dinner one day.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and up keep. The only down size is that there is not enough sockets to plug in electronics.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice But Not That Nice
Nice hotel and a very large suite. It's was more like an apartment. However, it is dated as far as fixtures and furnishings. Beware: Everything is controlled by using an IPAD. It was frustrating as I'm not a real technology-oriented person. At 4:00 am the lights above the bed suddenly came on! Try figuring out an IPAD at 4 in the morning when you have just been awakened by lights that come on unexpectedly. Other than the IPAD, everything is okay. Not worth the money I paid for the night though.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escellence services, facilities and the staff.https://youtu.be/4NImRe26P28
Stayed 3 nights in May 2019

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary and Exceptional Service
My stay was amazing! The free breakfast was delicious, The staff was very helpful and as a side note when I checked out I forgot my Louis Vuitton Passport holder in the safe with $100 cash in it, When I called they went to the room retrieved my item sent it to me in the United States and Returned the Cash to me... Extraordinary and Exceptional Service.. I will stay there whenever I return to Cali Colombia
Stayed 2 nights in Apr 2019

10/10 Excellent

Romesh , Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Priced high yet service is exceptional. Highly recommended. When booking make sure you state 4 to 6 occupants as they bill you for visitors after 10PM EST. That was the only thing I had as an issue as the units are Spacious and packed with high end technology.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Amazing stay! Excellent service..
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Cali!
Amazing experience , the best in Cali by far!

10/10 Excellent

Doctor, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Property
was a very interesting boutique hotel. I stayed in loft 4 and the bed was super comfortable with nice pillows and sheets. A must stay place if its in your budget. Staff speaks perfect English and Spanish.