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Alko Hotel Casa Nispero

4.0 star property

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Photo gallery for Alko Hotel Casa Nispero

Nispero Suite | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool
Nispero Suite | Terrace/patio
Suite Deluxe | Premium bedding, down comforters, minibar, in-room safe
Superior Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Cra. 10 #3-28. B/ San Antonio, Cali, Valle del Cauca, 760044
  • Cali Zoo
    ‪4 min drive‬
  • Olympic Stadium Pascual Guerrero
    ‪4 min drive‬
  • Chipichape Shopping Center
    ‪8 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪34 min drive‬

Room options

View all photos for Signature Room

Signature Room | Premium bedding, down comforters, minibar, in-room safe

Signature Room

  • 783 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Standard

Suite Standard | Premium bedding, down comforters, minibar, in-room safe

Suite Standard

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Suite Deluxe | Premium bedding, down comforters, minibar, in-room safe

Suite Deluxe

  • 783 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nispero Suite

Nispero Suite | Premium bedding, down comforters, minibar, in-room safe

Nispero Suite

  • 712 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Premium bedding, down comforters, minibar, in-room safe

Romantic Double Room

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Suite

  • 783 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, minibar, in-room safe

Premium Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Alko Hotel Casa Nispero

4-star hotel in San Antonio
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a rooftop terrace, and concierge services are onsite.
Alko Hotel Casa Nispero offers 11 air-conditioned accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Colonial hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Alko Hotel Casa Nispero is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Alko Hotel Casa Nispero has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • No elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Alko Hotel Casa Nispero Cali
Alko Hotel Casa Nispero Hotel
Alko Hotel Casa Nispero Hotel Cali

Alko Hotel Casa Nispero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 153 reviews
Rating 8 - Good. 19 out of 153 reviews
Rating 6 - Okay. 5 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, room was great, all around great Place to stay
Stayed 6 nights in Jan 2025

4/10 Poor

Peter

Stayed 2 nights in Dec 2024

8/10 Good

Jose

Stayed 3 nights in Dec 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Sandy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s ok
Stayed 6 nights in Dec 2024

2/10 Terrible

Peter

Liked: Cleanliness
Disliked: Staff & service, room comfort
Guests partying until 2am and staff had no ability to stop it. The room above us had an outdoor jacuzzi and they were playing music and partying. We were in room 204. My partner went to reception at about 12.30 a.m. to complain. The young woman at reception said they had been spoken to, but she would speak to them again. Which suggests somebody else complained. The noise could be heard from reception. At about 1.45 am. I went to complain again. The receptionist said they had already been spoken to three times. I told her to make a fourth time and listened to her telephone the offending room. She told me (using google translate) that he said he would be silent. It was 2.10 am and they were still stomping about overhead. We had two choices checkout in the middle of the night or put up with it. The management did their best to dodge meeting with me that morning. At breakfast I was told the manager would start work at 10.00 am. At 10.30 am. I was told that the manager was not coming today and to put any question I had in an email. We thought we had booked a quality hotel, but our last night was a nightmare. The noise level is what I suspect backpacker hostels accept. We signed room conditions accepting quiet time was between 10.00 pm and 7.00 am. Obviously that rule only applies to some. We are disgusted by the inability of staff to stop the noise. How many warnings do they give before they taken any action.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Stayed 2 nights in Nov 2024

10/10 Excellent

Gigliola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of San Antonio, one of the oldest neighborhoods in Cali. Amazing restaurants in the area, great view, lots of shops and very central to everything in cali. This hotel is a 10/10.
Stayed 2 nights in Nov 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jairo

Stayed 2 nights in Nov 2024

10/10 Excellent

Liam, Liverpool

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff very helpful and friendly. Will stay here again next time in Cali
Stayed 5 nights in Oct 2024

10/10 Excellent

Uwem

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience, we are definitely coming back!
Stayed 6 nights in Oct 2024

10/10 Excellent

Abasiama

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The scene was clean and very scenic, food was amazing and very affordable, staff were great, and google translate was very effective. 😃
Stayed 5 nights in Oct 2024

10/10 Excellent

Anderson

Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Mar 2024

10/10 Excellent

Melba

Liked: Cleanliness, staff & service, property conditions & facilities
The privacy and exclusivity
Stayed 2 nights in Aug 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Stayed 3 nights in Jul 2024

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Many little things are left out of what otherwise be 5 stars for Cali but maybe this is typical here.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Liked: Amenities
Lovely hotel ! Wonderful staff. We felt really warmed and welcomed. Best hotel in Cali, Colombia. Te outdoor dining patio was A
Stayed 3 nights in Jul 2024

10/10 Excellent

Leonel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, definitely will stay in the future.
Stayed 4 nights in Jul 2024

8/10 Good

Carlos, Fort Myers

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great boutique/eco friendly hotel. Excellent location, as well as restaurant; amazing breakfast options. Is not for people with disabilities, elevators are for suites only. Is a multi level floor plan; to access standard rooms you need to use stairwells.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
ranslate text with your camera The staff are not very friendly, the room makes a lot of noise from the street, the bathroom is very small and uncomfortable, the breakfast is always the same, you order something and the staff forgets, I have to carry the suitcases to the room because there is no Whoever helps you in the lobby, disaster, I will never return there, there are better hotels in. cali
Stayed 4 nights in Jun 2024