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Aqua Granada Hotel

3.5 star property

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Photo gallery for Aqua Granada Hotel

Outdoor spa tub
Restaurant
Aerial view
View from property
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
$74
Jan 5 - Jan 6

Explore the area

View in a map
Avenida 8 Norte No. 10-91, Cali, Valle del Cauca, 760045
  • Place, Centenario Commercial Center
    ‪3 min walk‬
  • Place, Bulevar del Río
    ‪5 min walk‬
  • Place, La Ermita Church
    ‪5 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room, 1 Queen Bed with Sofa bed

  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed with Sofa bed

Superior Double or Twin Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room, 1 Queen Bed with Sofa bed

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Suite Deluxe with View

  • 505 sq ft
  • Sleeps 3

View all photos for Double Suite

Minibar, in-room safe, desk, blackout drapes

Double Suite

  • Sleeps 3

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Aqua Granada Hotel

3.5-star Cali aparthotel, connected to a shopping center in Granada
This aparthotel features a restaurant, a bar/lounge, and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a rooftop terrace, and a conference center are onsite. Each apartment provides an LED TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a minibar.
Aqua Granada Hotel offers 25 air-conditioned accommodations with minibars and safes. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a hot tub and a sauna.

Children under 17 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua Granada Hotel features a hot tub and a sauna. The aparthotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 753 square feet (70 square meters) include a conference center. This Beaux Arts aparthotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Aqua Granada Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Aqua Granada Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LED TV with premium digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center (753 square feet of space)
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 33 lbs per pet)
  • Fee: USD 8 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 units
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2011
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 8.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Pet fee: USD 8.00 per pet, per night
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 25890

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aqua Granada
Aqua Granada Cali
Aqua Granada Hotel
Aqua Granada Hotel Cali
Aqua Granada Hotel Cali
Aqua Granada Hotel Aparthotel
Aqua Granada Hotel Aparthotel Cali

Aqua Granada Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 317 reviews
Rating 8 - Good. 96 out of 317 reviews
Rating 6 - Okay. 34 out of 317 reviews
Rating 4 - Poor. 13 out of 317 reviews
Rating 2 - Terrible. 9 out of 317 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness
First room I got with broken air conditioner. I was moved to another room without hot water and not to mention that I was the only guest in the hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El apartamento necesita mas limpieza
Stayed 3 nights in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
It wa okay, i thought it had a pool, hot to ok
Stayed 1 night in Aug 2025

2/10 Terrible

Eran

Disliked: Cleanliness, property conditions & facilities
Is not 4 star hotel The person in the kitchen very rude. This is 2 star hotel. No more.
Stayed 5 nights in Aug 2025

8/10 Good

Maribel, OAK BROOK

Liked: Cleanliness, property conditions & facilities
Great Location, easy to walk to shopping, restaurants, across the street to a nice park, mitos y leyendas. Beautiful view on the roof top. I will stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

alex, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

alex, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Raleigh

Liked: Cleanliness
Inability to watch tv without using your apps
Stayed 3 nights in May 2025

8/10 Good

alex, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Iran Alexis, Fort Worth

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Bed is horrible, hard like a floor
Stayed 6 nights in Nov 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here and was pleasantly surprised. The sauna and jacuzzi on the roof was definitely the stand out with amazing view
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. My fav in Cali. Too many dining options a block away and the place itself is good value for the money.
Stayed 1 night in Jan 2025

10/10 Excellent

Enidia

Traveled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rodrigo, Yorktown Hts

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service. Quiet area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy the stay, and the staff was friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

JOSE

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

nICOLE

Liked: Cleanliness

Bad service

Quand je suis arrivée je n’ai pas pu avoir ma chambre avant 4 heures PM. Dans la chambre le coffre fort ne s’ouvrait pas, les prises ne fonctionnaient pas (excepté celle à coté du frigidaire) et l’air conditionné ne fonctionnait pas. L’internet ne fonctionne pas sur le balcon à l’extérieur. Deux jours après ils sont venus installer une powerbar pour se connecter dans la prise qui fonctionne. POur le déjeuner le restaurant est supposé ouvrir à 7 heures et j’ai commandé un café et un déjeuner mais 15 minutes après j’avais rien et je suis la seule dans le restaurant. J’ai demandé à la receptioniste de l’hotel si je pouvais avoir mon café alors elle a été le cherché et elle m’a dit qu’ils sont en train de faire mon déjeuner (seulement un omelette et des fruits)…. Dans le restaurant il y a un endroit pour le café mais ils sont venu porter la cafetière a 7:30 mais le restaurant ouvre a 7 heures… et sans lait. J’ai une excursion et je pars à 7:45 alors je ne sais pas si je vais pouvoir manger avant ou non. J’ai demandé d’être réveiller à 3 heures du matin et personne ne m’a appelé. Le gars à la réception m’a dit : il est 3:07. J’ai dit oui mais tu ne m’as pas appelé. Il a dit: Désolé. Alors il ne faut pas se fier à eux. Quand je suis partie avec le taxi il m’a demandé si je voulais un taxi… mais j’étais là depuis 15-20 minutes alors pourquoi il m’a pas demandé avant que je parte? Le gars du taxi n’était pas pour attendre pour lui d’aller faire un café. A vous de juger
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corry, Jacksonville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was older than the online pictures appear, but was spacious and quiant. The staff was professional, friendly, and helpful. The food at the restaurant onsite was authentic and delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were very friendly and helpful with everything we needed. We ordered room service from the restaurant and it was delicious. Information was left in the room in English and Spanish which was a nice bonus. The rooftop terrace was beautiful, the pool (hot tub) was not used by us. The view was very nice. The room with the balcony was very noisy, traffic almost all night with party buses going by. If you're not a light sleeper, then the room with a balcony will be fine for you. Good location, close to downtown. Taxi service was on time.
Stayed 2 nights in Nov 2024

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place in safe area. Friendly staff
Stayed 1 night in Dec 2024