Hotel Bisou

2.5 star property

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Room options

View all photos for Double Room (2 Beds)

Double Room (2 Beds) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Double Room (2 Beds)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (+1 Bunk Bed)

Family Double Room (+1 Bunk Bed) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Double Room (+1 Bunk Bed)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About this property

Hotel Bisou

Cali hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has conference space and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite.
Hotel Bisou offers 18 air-conditioned accommodations with MP3 docking stations and blackout drapes/curtains. LCD televisions are featured in guestrooms. Bathrooms include showers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Event facilities measuring 1615 square feet (150 square meters) include conference space. This Cali hotel also offers an arcade/game room, tour/ticket assistance, and coffee/tea in a common area.

Hotel Bisou is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Laundry fee: COP 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Bisou Cali
Bisou Cali
Hotel Bisou Cali
Hotel Bisou Hotel
Hotel Bisou Hotel Cali

Reviews

Hotel Bisou Reviews

7.2

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

Reviews

8/10 Good

Jin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Edwina

Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio. Las personas del front desk fueron siempre muy amables. Siempre dispuestos a ayudar y responder preguntas. El cuarto super limpio. Las camas también. Me encanto el hotel
Stayed 4 nights in Feb 2024

8/10 Good

Dimitri

Liked: Staff & service
Very nice people and ready to help in everything 😀
Stayed 2 nights in Nov 2023

10/10 Excellent

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck beautiful clean and the staff is the best safe and secure
Stayed 5 nights in Sep 2023

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio y limpieza

Ambiente agradable y limpio excelente atención del personal
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cálido

Exelente servicio, acogedor, muy limpio todo.
Stayed 1 night in Mar 2025

8/10 Good

Júlio César

Liked: Cleanliness, staff & service, property conditions & facilities

Bom lugar, mas falta janela.

Bom atendimento, embora a localização não seja das melhores e falta janela no quarto. Tem ar condicionado. Existe um bom comércio próximo.
Stayed 1 night in Feb 2025

2/10 Terrible

Luis Jadiel

Disliked: Cleanliness, staff & service, property conditions & facilities
El agua fria, en la habitacion no llegaba el internet, y te apagan el aire acondicionado a cada momento. Tenias que estar llamando para que encendieran el aire! No me vuelvo a quedar en este hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Roger

Business traveler
Liked: Cleanliness, property conditions & facilities
Lo malo: Algunos días la presión del agua era insuficiente para que saliera agua caliente. De los 7 días de nuestra estadía, solo 2 tuvimos agua tibia. El desayuno repetido todos los días, sin variedad y sin fruta; no había disponibilidad de shampoo y bálsamo en las habitaciones, por lo que debíamos comprarlo en el desk. Lo bueno: atención y disponibilidad de las personas que trabajan fue excelente. Buen aire acondicionado.
Stayed 6 nights in Oct 2024

2/10 Terrible

richard

Disliked: Property conditions & facilities
No tiene internet, televisión, ni aire acondicionado tampoco un elevador, la verdad no lo recomiendo
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable estancia
Stayed 3 nights in Dec 2023

4/10 Poor

Fabian

Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación e instalaciones adecuadas
Stayed 1 night in Nov 2023

2/10 Terrible

Norbert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
prix lessive vêtements annoncé verbalement de 13000 et ensuite demander 22000... que 2 chambres avec fenêtre, les autres chambres n'ont pas de fenêtres et très humide. pas de variétés du petit déjeuner.
Stayed 5 nights in Nov 2023

2/10 Terrible

Iván

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revisión Plataforma

pues segun el encargado de ese momento, este hotel no esta en la plataforma Hoteles.com. Por esta razón no pude pasar las noches en este hotel.
Stayed 2 nights in Sep 2021

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno el lugar dicen habitaciones aisladas del ruido, es falso mucho ruido, pero en general bien
Stayed 1 night in Apr 2021

10/10 Excellent

JAIME OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar ttanquilo y pulcro! Atención amable!

La atención de don Ricardo es Esmerada...supera tus expectativas. Desayuno: El mejor comparado con otros del mismo precio hoteles...incluso supera ecosto y calidad al algunos Hoteles de Ayenda donde me he hodpedado pot trabajo. Lo unico es su ubicacion. Habitaciones comodas...muy sencillas...limpieza 100%. Falta un escritorio y silla en cada habitacion.
Stayed 5 nights in Dec 2019

8/10 Good

Yescenia, Puno

Traveled with family
Liked: Cleanliness, staff & service
Estubo bien. Pero la zona no era muy segura. Muy buen trato del personal.
Stayed 2 nights in Jul 2019

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2019