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Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Hotel Toscana Plaza provides a spa tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1615 square feet (150 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Toscana Plaza has designated areas for smoking.

  • Express check-in
  • Daily
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2004
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Computer station
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 150
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Airport transportation - drop-off (surcharge)
  • Free buffet breakfast
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 1615
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 72
  • Number of floors - 0
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Toscana Plaza offers 72 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries. This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • TV size: 32
  • Free long-distance calls
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Local maps

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.

Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Dante - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 75000 per vehicle
  • Pet fee: COP 35000 per pet, per night
  • Rollaway bed fee: COP 55000 per day
  • Facilities fee: COP 5100 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-out is available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 55000 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 35000 per pet, per night
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Hotel Toscana Plaza Cali
  • Hotel Sercotel Toscana Plaza Cali
  • Toscana Plaza Cali
  • Toscana Plaza
  • Sercotel Toscana Plaza Cali
  • Sercotel Toscana Plaza
  • Hotel Sercotel Toscana Plaza
  • Hotel Toscana Plaza Cali
  • Hotel Toscana Plaza Hotel
  • Hotel Toscana Plaza Hotel Cali

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