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NH Cali Royal

4.0 star property

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Photo gallery for NH Cali Royal

Outdoor pool
Daily buffet breakfast for a fee
Bar (on property)
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$64
Jan 18 - Jan 19

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Jardin Plaza Shopping Center
    ‪17 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(28 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Bar (on property)
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  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
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About this property

NH Cali Royal

4-star hotel in Campestre
This hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to an outdoor pool, NH Cali Royal provides a 24-hour health club, a hot tub, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

NH Cali Royal has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, room comfort

This is a Very Tired Hotel Property

I wasn't at all impressed with the NH Cali Royal. I've stayed with the NH brand before and I thought it was pretty good and expected the same here in Cali but it wasn't to be. The service was good (several people stood out and were great, others couldn't be bothered). The hotel is extremely tired. Carpets are coming up in the hallways, towels are rough and frayed (I couldn't believe they would put those at the pool, let alone in a room). The bathroom sink faucet was very loose, hardly any water came out when it did, took a long time to get hot water. Bed pretty comfortable but I had to walk around in slippers or socks for fear of how they did or didn't clean the floor in the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristofer

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis, HOUSTON

Stayed 1 night in Sep 2025

10/10 Excellent

Taryne

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice place. clean, safe
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a Great location for shopping in the mall only walk without taking transportación
Stayed 3 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

ELIZABETH

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal service and professionalism is amazing The hotel needs a update the only comment is the beds are so hard was painful and the tu oiler seat are small and low so for an avarage 6ft American person are hard to use
Stayed 7 nights in Sep 2025

6/10 Okay

Pedro M

Liked: Cleanliness
A/C very good
Stayed 7 nights in Sep 2025

10/10 Excellent

Shwetal, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muebles es viejo, démasiado , también el teléfono no funciona frecuentamente
Stayed 1 night in Sep 2025

10/10 Excellent

eddy agustin, Mount Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping, dining and excellent service at the property and very safe place to stay.
Stayed 7 nights in Sep 2025

4/10 Poor

CARLOS

Liked: Cleanliness, property conditions & facilities
Room was very much outdated. Couldve stayed at a better hotel for about the same price.
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis A

Stayed 1 night in Sep 2025

10/10 Excellent

jorge

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Dressel, St. Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Safe, excellent service, property well keep. Facility in excellent condition.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really take care you, and go above and beyond to help you out.
Stayed 4 nights in Aug 2025

10/10 Excellent

Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you feel At Home.
Stayed 9 nights in Aug 2025

8/10 Good

Ty

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Amenities
Buen servicio y como siempre muy limpio y agradable los cuartos, además siempre están atentos si necesitas algun tipo de transporte a cualquier parte de la ciudad
Stayed 1 night in Aug 2025

8/10 Good

adria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Siempre que voy a Cali me quedo en este hotel pero esta vez quedé bastante desencantada! La humedad en las habitaciones está muy fuerte y ya todo está muy viejito deberían remodelar por qué el hotel está en una buena hubicacion y la comida es excelente!
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GreatHotel quiet, price and service. Fernando Castro is the best
Stayed 1 night in Aug 2025

10/10 Excellent

Marila

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was excellent
Stayed 6 nights in Aug 2025

8/10 Good

Henry Alejandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025