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Torca Hotel

3.5 star property

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Photo gallery for Torca Hotel

Outdoor pool, open 7:00 AM to 6:00 PM, sun loungers
Reception
In-room safe, desk, free WiFi, bed sheets
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle 5B 1 No. 36-29, Cali, Valle del Cauca, 760042
  • Olympic Stadium Pascual Guerrero
    ‪1 min walk‬
  • Medical Center Imbanaco Tower A
    ‪11 min walk‬
  • Cali Zoo
    ‪6 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Torca Hotel

3.5-star hotel in Nuevo San Fernando
An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a steam room, a conference center, and a microwave in a common area.
Torca Hotel offers 47 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Torca Hotel features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Torca Hotel is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.
MAGRO - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MAGRO

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Torca Hotels Hotel Cali
Torca Hotels Hotel
Torca Hotels Cali
Torca Hotels
Torca Hotel Cali
Torca Hotel Hotel
Torca Hotel Hotel Cali

Torca Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Juliana, San Juan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of noise at every hour !!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Angela

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and next to airport.
Reception was warm. Room was great. Bathrooms were nice and shower was amazing. Room service was on point. Free shuttle to airport on demand. I'd stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorena

Stayed 2 nights in Jan 2024

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Holmes

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel guests change without notifying them, the accommodations are not the same, the quality and service is not the same, they over sell stays for groups
Stayed 11 nights in Nov 2023

10/10 Excellent

Carmen, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Pedro

Stayed 1 night in Jul 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot water takes a long time to heat up and I think that having the faucet open for 5 minutes or more waiting for hot water is a lot of waste of water
Stayed 4 nights in Nov 2022

8/10 Good

ulises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed a total of 5 nights in this hotel. Good location, quiet and safe. Staff was excellent but only one spoke some English. The bad was. NO HOT WATER. The entire hotel has hot water issues. Changing from scalding hot to pure cold because the installer of the heaters did not correlate the pressures and flow.
Stayed 1 night in Jan 2019

10/10 Excellent

VICTOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalia

Stayed 1 night in Jul 2024

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general la estadia estuvo bien sin embargo a la tarifa que pague por hoteles.com me cobraron los impuestos adicionales y no cumplio hotele.com con el aviso de impuestos incluidos y durante toda la estancia solo me dejaron 1 toalla cuando estabamos hospedados 2 personas.
Stayed 3 nights in Jun 2024

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel
Muy buena ubicación para el objetivo de mi viaje.
Stayed 1 night in Jun 2024

10/10 Excellent

MARCO

Stayed 3 nights in May 2024

2/10 Terrible

Claudia

Disliked: Staff & service
Cobraron impuestos, cuando la reserva tenía impuestos pagos y no han devuelto el dinero
Stayed 4 nights in Mar 2024

10/10 Excellent

Doralba

Stayed 5 nights in Feb 2024

10/10 Excellent

NORENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Stayed 6 nights in Feb 2024

6/10 Okay

Jair Yovanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nivel general la parte operativa del hotel bien. Sin embargo resultaron deshonestos con el cobro de la tarifa, pues allá terminaron cobrando valores adicionales supuestamente por IVA, y eso en la página no está estipulado. Así que me siento engañado por la tarifa que manifiestan en la página vs la tarifa que cobran, eso daña la imagen del hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Marlon Eugene Isbelio

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Hernan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio
Stayed 1 night in Jun 2023